Papa Karlo

Rating 4.9
460 ratings
Rate this place

144 reviews

Level 7 Local Expert
September 14
I recently visited the store, I liked everything and the store staff is polite and sociable, they will listen,tell and show the right thing that is needed. I did not see any comments or shortcomings and the prices were pleasantly surprised. I recommend it to everyone
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1
Level 6 Local Expert
October 22
Alas, I am disappointed. I ordered the cutting of a small pencil case. By tradition, the cut was checked out of place at acceptance, but already at home - the reviews are good, there are very few elements and nothing complicated was ordered. It would seem, where is there time to mess up? As a result, we were surprised: 1. One side of the cabinet came completely without pasting, although everything is fine with the second one (according to the contract, one side must be pasted). It is clear that for this we will not go to the other end of the city beyond the MKAD to figure it out, we will somehow try to get out of it ourselves, look for the edge and glue it. 2. For some reason, the inner shelves were decorated with an edge pasting on two adjacent sides, an angle. It is unclear why. We went through the description of the details with the employee 2 times, and never once did the pasting sound on the adjacent sides - there was no thought that there would be such a stupid mistake somewhere. 3. We came to pick it up, but there are no signs. Search as you want. I can't get through to the warehouse. In general, we chose the organization based on good reviews in order to avoid problems - and we just got them. It is unpleasant that shoals with such a simple order. Now we'll go shopping and fix it ourselves, class. The only pleasant thing was that they helped us load the saw into the car at the warehouse. Thanks for that.
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Level 3 Local Expert
June 27
Today I visited Papa Carlo showroom store on the MKAD. The exhibition halls are under renovation, but the store is open. I was interested in the complete set of the dressing room. The girl's manager said that it was impossible to see the exhibition samples - no one knows when the repair will end. You can choose on the website, she will look at the availability, and the warehouse employee will bring it, and if everything suits me, I will be able to pay and pick it up. Choosing online and live is of course a big difference, but I agreed. I spent time, the manager made a list of 5 positions and went with him to the warehouse employee. After 10 minutes of negotiations and bickering, the warehouse employee refused to do this job. I was also not allowed to go to the warehouse myself. And anyway, I have to pay first, and then just see... There is no interest in the client, no desire to help either! It was possible to further spoil your karma and mood by pumping your rights, because by law the seller is obliged to show the product before buying or, if trading according to samples, show a sample. But I no longer want to become a client of this company myself and I do not recommend it to anyone, from the word at all. if you cannot provide normal work, close for reconstruction, write about it at least on your website.
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1
Level 6 Local Expert
September 11
A great showroom. Convenient, spectacular, fast and wide selection, payment and delivery. The assortment is pleasing. I was looking for a very rare thing. Cool. Thanks
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Level 15 Local Expert
April 10
An excellent kitchen hardware store, a wonderful selection of countertops from various manufacturers in a variety of price categories. There is a showroom inside and you can see everything firsthand. When contacting managers, they promptly process your application, make payment here at the checkout and on the big screen track the progress of your order from completion and collection to readiness for delivery. Of the minuses, perhaps, the location of the warehouse behind the MKAD. You can only get there by car after completing some search quest on your first visit to the store. After all, the store was previously located in the city and it was much easier to find it. All the trials are more than compensated by a pleasant price and an excellent choice!
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2
Level 5 Local Expert
May 1
I buy accessories from them, and I love the German hettich, they are just doing it, in general the store is large, if you need a lot of things and do not have time to go shopping, then it is convenient here. The price tag is 5-10% more expensive than that of small sellers. Of course, warehouse logistics is frustrating for them: you buy 30 items for 20 minutes and then wait half an hour under the window until you get an order. I haven't ordered a cut from them for a long time, so I don't know what level they are at now
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Level 6 Local Expert
July 31
A good range of components. Friendly staff. They helped me figure out my problem, picked up the necessary details.
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3
Level 6 Local Expert
July 19
The store is good, there is a large assortment of goods. Almost everything is available. Still, the prices are lower and it was super in general)
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Level 2 Local Expert
November 6
I bought a countertop, I got it in the warehouse downstairs I sat in the car for 40 minutes near the storekeeper's house to put a seal on the document for shipment from the warehouse. Then I waited another 15 minutes for it to be shipped, the workers sat quietly in the smoking room With all this, I was the only customer in the warehouse...
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Level 7 Local Expert
October 29
The choice of countertops is not bad, but specifically we were stopped from buying by the fact that we need to buy back the entire 4-meter sheet. In our case, we needed 2.05 meters, and we did not want to overpay for a piece of countertop that we did not need.
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Level 7 Local Expert
April 15
A very cool furniture accessories salon. An excellent showroom, you can emphasize interesting ideas for yourself when designing furniture. I recommend you to visit.
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2
Level 22 Local Expert
September 3
The only furniture spare parts store that remains, but now instead of three stores they have made one big one, out of the inconvenience of going beyond Zhdanovichi. Otherwise, everything is in the black
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3
Level 7 Local Expert
January 15
Of course, this is the best store of this subject in Minsk. But there is not enough service. First, the new client does not understand how to get to the manager. People are sitting at tables, and when they address them, they say they are busy. So think about how long to wait and whether they will come to you themselves. Secondly, there is no on-site service for cutting the same skirting boards. Here's a four-meter skirting board and a hacksaw, screw it into the street. And it's dark, it's raining and there's no table. It was lucky that the man was bored at the entrance, he held it. Otherwise, do whatever you want.
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2
Level 3 Local Expert
April 20
Firstly, the material was not cut correctly for us. At first, the manager tried to specify the dimensions automatically through the program, but after he failed, he began to "design" manually. After about 10 minutes, we received an acceptable option. But after the manager began to take into account the edge on the sides, he subtracted 3cm instead of 3mm and as a result, the cut turned out to be about 2.5 centimeters smaller. Unfortunately, this was seen only in fact. They did not offer any solutions or search for alternatives on the phone and said that it was our fault. Secondly, we ordered the waste from the saw so that we could make something of it ourselves. They didn't bring them to us. Thirdly, they even delayed the delivery itself by 2 hours, although shortly before the appointed time they indicated approximate intervals that they violated by 2 hours.
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Level 4 Local Expert
March 30
First of all, I must say right away, I am not a competitor, but a customer outraged by the attitude. Briefly about... I called to find out if there was an opportunity in the store to bring an edge for furniture to order. I was shocked by the reaction. They hung up the phone without saying anything! The operator is some kind of disgruntled guy (from the first words it was clear how he did not like answering calls). But I didn't even have time to explain, the phone was hung up. Okay, I thought I'd call you again. Maybe by accident. The same thing happened again! The first thought is to let people know which people work in the store and do not count on attention and understanding from employees!
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Level 2 Local Expert
April 15
When making a purchase, we accepted online payment promptly. It so happened that the wrong product was purchased by mistake. I am a natural person. They accepted the new product back during the store's working hours, as if they had done the whole world a favor. In the process, they allowed themselves to be insulted. They were also noticed storing personal personal data on the store's computer without my consent.
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5
Level 12 Local Expert
April 6
A large selection of everything. There are many consultants in the hall. They are located near the Moscow Ring Road. Convenient access. The order was formed quickly. For accessories only to you))
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2
Level 4 Local Expert
August 11
A good selection of products, but it is very difficult to wait for a manager or get advice. From the wishes: to put price tags on all products
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1
Level 8 Local Expert
March 10
Excellent managers.they will quickly pick up analogues of products.but you're wasting time going through security and paperwork.well, being behind the ring road is not the best place.
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1
Level 8 Local Expert
November 14
Everything is clear, I often come, sometimes I have to wait until I get out of the warehouse, but I drank coffee and went...
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Level 3 Local Expert
November 17, 2023
We made an order for cutting chipboard. There are no questions about the material, but if you read the contract, you can be horrified. The company does not promise you anything, it can terminate the contract unilaterally for the fact that you do not pick up the order in time. For each day of storage 0.5 basic. For 30p delivery to the entrance and you will stupidly open the door of the truck, and then dance as you want. The courier will not even help to unload from the car. After making an order, store managers communicate in raised tones and with reproach. Like, well, you bought it, and you figure it out.
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Level 7 Local Expert
November 10
We quickly accepted the order and shipped the goods, minus - it's not convenient to get there without a car.
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Level 11 Local Expert
February 13
I often used this network. But all the shops are closed! They left only this one. The buyer visits only by car. It is simply impossible to get there on foot or by public transport. Due to the distance from the city center (located behind the MKAD) and not very good prices, I order a chipboard cut and buy accessories in other stores.
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Level 10 Local Expert
July 27
Everything is at the highest level. The request for cutting was processed within an hour. The order was completed 3 days ahead of time.
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2
Level 5 Local Expert
December 12, 2023
A great showroom. You can view and select the accessories. Visually see the work of the mechanisms for the kitchen. There are many consultants.
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3
Level 8 Local Expert
June 24
An Unambiguous Like Of The Company. Everything is according to the mind. Goods, staff. I recommend.
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3
Level 18 Local Expert
March 18
A large selection of accessories, you can choose what you can afford. Price = quality match. A nice hardware salesman on the ground floor, the first one on the right, will always tell you what is better
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2
Level 7 Local Expert
November 2
Everything was fast and a good purchase, almost everything is in stock.
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Level 12 Local Expert
May 5
Excellent choice of components. Convenient work schedule. Friendly staff.
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2
Level 10 Local Expert
October 13, 2023
The store itself is normal, the staff is friendly. But, I would like to have small pieces with chipboard samples lying in the Viyar as before, which you can take with you (it's not a problem to make waste from production, the costs are minimal). And ideally, so that cutting orders could be done through your designer, without going to the office.
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4
Level 20 Local Expert
July 26, 2023
Огромный выбор всего для мебели. Можно всё наглядно посмотреть и потрогать, есть консультант в зале. Заказ формируют за 10-15 минут после оплаты
2
Level 12 Local Expert
June 11
I have not seen slower managers anywhere. For a very, very long time. And the choice is good.
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Level 17 Local Expert
March 26
Mr. Alexander, helps out in all matters. Corrects the cut. Excellent service.
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1
Level 13 Local Expert
May 2, 2023
Хороший магазин. Огромный выбор комплектующих для мебели. Заказывал распил с оклейкой кромки. Всё сделали качественно и быстро. Рекомендую.
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Level 7 Local Expert
July 26
It's okay, but... Not to provide a service for pasting chipboard with an edge on PUR glue, this is an omission. There is no pruning area either, well, how is that? There is no appearance that the company is striving to develop, rather the opposite.
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3
Level 8 Local Expert
July 26, 2023
Был проездом всего 1 раз со своим руководителем(закупал фурнитуру). Говорил всё что надо-всё есть. Вроде человек неплохой, можно доверится своему руководителю. На момент написания отзыва информация может быть не актуальна. Имейте ввиду уважаемые пользователи.
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Level 10 Local Expert
May 14
A good store. Convenient parking. A large assortment.
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Level 13 Local Expert
June 15, 2023
Отличное место для покупки фурнитуры. Большой ассортимент. Являются официальными продавцами лучшей мебельной фурнитуры, Hettich
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Level 11 Local Expert
December 16, 2023
I made the order by phone. When visiting the store, the payment documents were ready, and the goods were waiting for delivery. I spent more time paying at the checkout than receiving it.
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4
Level 11 Local Expert
January 17
Not far from the ring road, free Parking, pleasant staff. Everything is fine 👍
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Level 11 Local Expert
August 25, 2023
Ужасный сервис, оставили заявку, получили счет. Оплатили. Вот уже третий день пытаюсь связаться получить товар все время переключают и менеджер говорит что перезвонит. На вопрос к кому обраться за решением вопроса получаю ответ что нужно позвонить на другой магазин. Крайне не рекомендую, хотя вопрос может быть всего в одном менеджере.
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Level 9 Local Expert
September 16, 2023
Супппперррр...Большой выбор...по качеству есть где разогнаться....консультанты все Вам подскажут!
4
Level 14 Local Expert
September 16
For furniture, you can close most of the questions here
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Level 11 Local Expert
May 26, 2023
Каждый, кто намерен сделать/заказать/спроектировать себе мебель, должен приехать на МКАД в ПапаКарло. Это стократ упростит задачу, добавит понимания и неотъемлемых (ранее неизвестных) новинок, избавит от многих проблем . Высокая скорость обработки заказов:пришел-выбрал-оплатил-забрал. Удобный шоу-рум. Огромная парковка.
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Level 12 Local Expert
November 30, 2023
Everything would be fine, but 4 stars for the fact that the long loading and the two-week queue for cutting. Because of this, the MDF did not fit into the minibus and had to go for another car.
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Level 6 Local Expert
October 14, 2023
Clear guys, Serega is the best. Registration, consultation, delivery are all at the highest level!
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Level 9 Local Expert
August 23, 2023
Огромный выбор фурнитуры, ручек и других товаров. Магазин удобно организован. Складские рабочие бурчат себе под нос при выдаче, ничего не разобрать.
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Level 4 Local Expert
December 29, 2023
The staff is very attentive and courteous.Thank you for helping with the purchase.
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4
Level 7 Local Expert
November 19, 2023
The choice is large. Competent sellers, I liked everything. Thanks!
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Level 16 Local Expert
January 31
Everything for furniture in one place. For every taste and purse.
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