I applied for Armenian citizenship, and received an e-mail reply to arrive on 04.02 at office 113 Davtashen Street. I live in Kazan just in case. The plane flies once a week. I bought a ticket and flew in. I walked around the city for 3 days. I went to Davtashen Street. The ticket registration machine is not working. I went to room 113. They tell me that I'm not on the list. I'm going to the head of department 108 office. She tells me that I have to come not on 04.02. but on 02.04. they have it on their computer. He showed me an email invitation. He says I had nothing to do with it. This is a question for the hotline. I call the hotline, they cheerfully explain to me that I misunderstood, the numbers should be read in reverse. In general, I spent time and money. No one has ever explained to me how this is possible. The documents were not accepted. I flew back with nothing. I wonder what they said to the girl who came there to clarify questions about the documents. She has an invitation for 21.02. Maybe there are 21 months in Armenia!!! All this offended me, to the depths of my soul. Finally, I was advised to contact the Armenian Consulate in St. Petersburg, there is supposedly no queue there. So I have to go to all the consulates of Armenia in Russia.

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Chris Fuchs

Level 5 Local Expert

I haven't been able to get my passport for two years. Every year I come across a terrible and irresponsible attitude of employees (the language does not even turn to call them employees) who do not want to perform their official duties. They say one thing — in fact, you get another. I wish every employee to receive the same attitude towards themselves that you project on others.

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