Well, what can I say! Sending from Russia is not a problem, they work for 5+, but in Kazakhstan, more precisely, the city of Almaty, faced such a problem: picking up cargo from the address, called twice to Russia to coordinate the fence from the address. They called back only for the third time and then! I went to the PEC myself at 3 Kazybayeva Street, Almaty. I ordered a car, they said they would contact me in the afternoon.
Bottom line: no one called, the next day, the driver called, thank God! Respect to the driver. Everything has been uploaded. I'll bet four ⭐, but with a lot of tension. Please make a direct number from Almaty, not via Moscow.
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Rozhikhina Ekaterina
Level 4 Local Expert
July 29
And here you should know how terrible this transport company is. The boxes that were paid for as "fragile cargo" were brought in this condition (see photo). And it is also important that the cargo lay in the warehouse without movement for 2 weeks. And maybe he would have been lying there longer if I hadn't called the Almaty branch and the head office every other day for the second week of his lying there (operators respond to Telegram like a neural network, it's useless to find out something there).
I will never use their services again, and I do not advise anyone.
The cargo number is 8899 5267 9238, if a representative of the PEC comes here with this question.
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Айя А.
Level 5 Local Expert
October 25
We transported Almaty - Moscow, the norms are not quite right, the delivery time turned out to be higher than 17 days instead of 10-14 days, 1 table was broken, they did not reimburse, although they paid for insurance, The cost turned out to be more than they thought on the site, it turned out the same as private traders offered to transport 1 gazelle and only our cargo would be brought there and here. They were transported in April at that time, the price was about 600 thousand tenge. There was a plus - payment after delivery, but it turned out that the cards were not accepted for payment and therefore urgently sought money for transfer on the day of delivery. The rest is normal.