Pierakladcom
Address
Business hours
Closed until tomorrow
Directions
Park Chaliuskincaw
2.4 km
Tyrazhnaja
350 m
Features
Credit card payment
Wi-Fi
Staff call button
Game and app localization
Elevator wheelchair accessible
Certified translations
Ramp
Preliminary registration
Possible with a dog
Wheelchair accessible:Available
Petfriendly:allowed with cats and dogs
Payment method:discounts on services preferential categories, prepayment, postpay, cash, payment by card, bank transfer, cashless payment, online, QR code, payment by credit card, contactless payment
Promotions:discounts, promotions, special offers, bonuses, gifts
Information verified by owner
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36 reviews
January 4
I join the latest reviews, I gave a certificate for urgent apostille affixing on August 28, the cost is 565 rubles. The deadline was announced in a telephone conversation for 2 weeks, in correspondence for about 3 weeks.
Even before the first appeal, they incompetently consulted and did not say that a notarized power of attorney would be required, I had to urgently look for a notary and sit in a live queue for 2.5 hours. Why couldn't you have warned about this in advance so that you could simply make an appointment with a notary? I wrote and called 2 times to clarify the relevant information on receiving the service.
Weeks passed after the payment, and the organization's staff never contacted me to inform me about the postponement. Everything is just for my questions and extremely vague answers like "we are waiting for readiness."
All the deadlines passed, I had to leave the country without a certificate, I asked for a refund. This is 6.5 weeks after the date of the request.
As a result, a few days later they wrote to me that the certificate was ready, but of course I no longer needed it.
The refund process has already been going on for several weeks, at first they announce one order, when we reach the application, they announce other information. At the moment, they said the deadline for reviewing the application is 30 days and another 30 days for a refund. That is, not only have they disrupted all deadlines and severely let me down, now I have to wait 2 months for a response and a refund if the manager agrees, because as a result, they received the apostille after 7 weeks, instead of the promised 2-3 and additional payments for the urgency (if that's the case, because I haven't seen him).
Messages hang for half a day unread even though the profile is online.
Upd: on the phone, the director promised a deadline of 2 weeks, in the end, I did it in 6.
As a result, I was late with a package of documents for the child's citizenship.
The money was not returned. Think for yourself whether you should apply.
See original · Русский
1
February 4
And you won't wish the enemy to contact this organization.
The affixing of apostilles to the certificate from the registry office and the birth certificate-they promised 3 days, they did it in 2 weeks (they referred to a lengthy check at the ministry).An error in the translations into Italian.I paid for the documents to be sent to Italy , they said without any problems .I paid for it and that's it, silence.She begged for the track code-silence.watsapp/email is simply ignored.the problem is that when I flew to Italy from Belarus, I sent them all these documents and believed the stated deadlines.It was only after endless calls from my sister (because she lives in Belarus) that they sent me the track number.So what??Just today, almost a month later, they sent the documents.all deadlines are naturally missed.To be clear, I sent them the documents from Gomel on January 8 in the morning (registered letter).Today is February 3-there are no documents... the track code shows that they sent my documents only today.It's an outrage
See original · Русский
1
October 28, 2024
I highly recommend not to contact this company for services!
I asked for assistance in urgently affixing an apostille to the documents, as a result: the deadlines for receiving apostilled documents from the company have not been met, where the documents are located and when they will be returned are unknown, not a single question was answered expertly, I submitted an application for a refund with confusing, incorrect comments from an employee. In my opinion, the refund procedure is delayed, referring to the legislation. The company, having assumed responsibility for the urgency of fulfilling the order, the amount of money for its services and the state fee, as a result, does not want to be responsible for anything! It is definitely better to carry out this procedure through a personal submission.
See original · Русский
3