I was unlucky with this store, I ordered a certificate, I needed it urgently for a gift, we agreed on the delivery time, they said they gave it to the courier, but no one brought anything, no one called back in the morning, when I got through, they did not apologize at all, did not explain the reasons for non-fulfillment of agreements, they just said, well, we'll bring it tonight, then, She informed me that I would not be at home that day, as a result, 5 days passed and the store decided not to call or deliver at all. Customer focus is at zero. Thank you for spoiling the holiday.
See original · Русский
Владислав
Level 7 Local Expert
April 3
A good equipment and clothing store. The prices are reasonable, you can find a lot of useful things for outdoor activities. In terms of quality, there are new and used items, in general, I recommend you to visit 👍
See original · Русский
Show business's response
Andrey P
Level 4 Local Expert
October 28
To the head of the store, you can order a mystery shopper and see how the consultants just prop up the counter, and not work...I was even surprised that everything was exactly the same for the employees. The site indicates what is available, but it is not in the store. Maybe I would have bought an alternative, but on the back of two consultants, both were busy with mobile phones.