I used the system booking.com for a long time. I have made more than 100 hotel bookings through this system. In October 2021, she booked a room at the Welcome Guest House near Nice. The payment was withdrawn by the company booking.com . Arriving at this guest house, we met the drunken owner, who escorted us out the gate. Representatives were told about the situation booking.com with a request to return the amount paid, but alas, the side of an inadequate apartment owner was accepted. And, as they say, I was sent a second time. I will not book any more here in principle, I will choose other portals. This happens, keep in mind if it is prescribed that the money is charged booking.com You are unlikely to get them back, no matter what happens.

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Мария Иванова

Level 8 Local Expert

Fraud on this site. They put the alleged owners of the apartments in the database and don't even check! And these scammers turn out to be - they throw people. The site pretends that it has nothing to do with it. The money is not refunded

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vitalkap

Level 2 Local Expert

Friendly guys :)

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