PriorBank
182 reviews
May 17, 2023
A great bank. You can only use his card to pay for advertising on Instagram. The female workers can be seen to be knowledgeable and smart. At the checkout, experts will tell you the kind ones. The insurance specialist is also normal, she told me everything
See original · Русский
3
March 11
Good customer service
See original · Русский
March 26
There are always too many people
See original · Русский
January 7, 2022
The department has two big disadvantages:
1. Parking is simply unrealistic! You need to drive around the whole nemiga two or three times to find a parking space. And so it is every time. I will not go to this department anymore!
2. 1-2 specialists work, which is why you can wait for your turn for 20-40 minutes. It's very annoying, especially considering that you're going to the bank at your lunch hour. The branch is closed on Saturday and Sunday.
I can also supplement the review with an annoying receptionist girl who comes up and asks what I came for (when I already took the ticket I needed and sat for 10 minutes). I'm not an idiot, if I didn't know something, I would have asked for help right away.
I will contact other branches of the bank!
See original
7
3
September 24, 2024
They work quickly, issued a card to a new user in 20 minutes
See original · Русский
June 15, 2024
Very competent consultants and conscientious.
See original · Русский
November 5, 2023
Very convenient and good staff the location is great)
See original · Русский
August 26, 2024
Disgusting department, queues for an hour at the exchanger and to specialists
See original · Русский
2
June 14, 2024
They constantly do not accept banknotes, neither ATMs nor cash desks. Very slow service
See original · Русский
1
July 14, 2023
I pay for a loan in the evening after work, it is very convenient, you can enter at any time, several terminals and ATMs are constantly available,
See original · Русский
1
October 25, 2022
There is one young guy with unwashed long hair in the whole bank. He is both a consultant and a financial specialist.
But that's not the point. The guys realized that Russians have a demand for Visa and Master Card cards. Therefore, a deposit of $4,000 was introduced. You close the account, they will be returned to you. They came up with such an interest-free loan for themselves.
They were sent. There are ways without such sacrifices.
See original
1
1
December 29, 2023
They began to refuse to withdraw small items from their personal card in 1 or 2p.
ATMs do not issue such a nominal value either.
See original · Русский
1
2
September 20, 2024
Long waiting time, no one is working, empty windows
See original · Русский
1
1
May 24, 2023
Dear heads of Priorbank, do something so that transactions that cannot be done online can be made available on weekday evenings within the city, at a convenient time
See original · Русский
2
1
August 30, 2022
There are long queues (at least for an hour), but the staff is polite and responsive, answers questions openly and in detail, and does everything quickly. I liked.
See original
3
October 13, 2024
A modern bank
See original · Русский
June 12, 2022
The service is at a low level.The attitude towards customers is bad on the part of the hall administrator.Queues are being created that might not exist.But when you contact the administrator, he does not take any measures.Coupons for the queue are issued by a young employee who stands at the vending machine.Young children are given coupons, as pensioners or with children.And they come first.There may be two operators in the hall, but only one conducts maintenance.This situation is only in the branch on Nemiga.Komsomolskaya Street has a completely different organization for receiving clients
See original
3
1
August 26, 2022
According to my statement, Priorbank had to return the money to the sender in physical form.the face of Sberbank of Russia. On 07/25/22, the money was debited, but on 08/26/22 it was not credited to the recipient, it was not returned! I called and contacted the department countless times. I wrote an application with a request to provide an extract of these operations and send it to the specified addresses: at the place of residence (such are their rules) and to an e-mail address. I specified the email address!!! They didn't send it!!!!It just so happened, I can't pick up the answer quickly by mail. What kind of coupons and a game of pin-pong with customers, and not a solution to the problem?!
See original
3
2
January 31, 2024
They served us very well and did everything quickly
See original · Русский
1
March 2, 2022
Since I am a shareholder of this bank, it became necessary to issue a debit card to receive dividends. The queue is considerable, it moves slowly, but the main thing that outrages is the service of some clients under the patronage of a consultant past the electronic queue. In just 30 minutes, 2 people passed through window No. 3, and one through window No. 5. To my remark of the senior shift, it was stated: "Or maybe they are by appointment," but she did not deign to understand the essence, she did not even move from her place. I did not find such a service as an appointment for pre-service on your bank's website. It is not the loss of time that is outraged, but the disrespectful attitude towards customers. I have never seen such a thing in any bank in Minsk. Visited the bank on 2.03.22 from 9.15 to 10.30
See original
7
November 21, 2022
Please help us order ATM collection on time, or at least familiarize employees with the collection schedule, or send information about the nearest collection to employees.
Thanks
See original
June 3, 2024
The best bank. And the cards can be used in other countries.
See original · Русский
June 26, 2022
I had to wait in line for a long time, regardless of the time of the visit, both at 11 a.m. and at 6 p.m. - almost an hour. but the staff is certainly polite and attentive. It's great that the old walls were preserved and not plastered, but "packed" in glass boxes, an interesting solution
See original
3
March 10
Not bad, it seems
See original · Русский
June 10, 2022
In general, as everyone writes, it is. You should have an hour or two of free time if you're coming here. It works 3-4 windows out of 10, while it is very slow. I waited 1.5 hours to receive the card (just a queue, not the receiving process itself). Otherwise, it's like everywhere else: condee, water, sofas, standard service
See original
1
December 2, 2023
I made a card in this bank . The girls did well , they helped and did everything and explained .
See original · Русский
August 10, 2022
The room is not large. There were 26 people in the queue for issuing bank cards. The staff is very friendly. Two hours later, we received and issued everything we needed. The purpose of coming to Minsk was partially fulfilled.
See original
1
December 21, 2021
Convenient location, friendly staff. After the reconstruction, many ATMs appeared. Electronic queue. On the downside, sometimes there are few operators, especially in a pandemic.
See original
1
May 13, 2023
The service is polite, but there is 1 specialist working for the entire department, and there are decent people. And I've seen it happen more than once.
See original · Русский
1
1
June 7, 2022
You need to be able to serve 9 people for 2 hours. Why do 1-2 windows work in a bank located in the very center? Why should people waste their lunch on useless time in line?(and the bank only works on weekdays)
And the most amazing thing is that after one review they write about the same thing, but no one wants to do anything about it) Funny
See original
3
1
March 15, 2023
I generally like Priorbank, but it's a matter of taste. It's bad that the cashier only works until 18.00. And so you can withdraw and deposit money around the clock
See original · Русский
1
February 24, 2024
I like the fact that you can top up your card or withdraw cash at any time of the day
See original · Русский
January 13, 2022
Full cringe.
Initially, she issued their most expensive card in priorbank (she does not give any real privileges at all). I thought maybe at least they would treat me like a human being, no, they don't care about everyone the same way :D
In short, the situation is: my company pays a po on an inconvenient date for me. My friend suggested a solution for me - a credit card. She supposedly issued it in her bank and it's good for her.
I've studied everything, the conditions seem to be fine. I decided to take a credit card for a small amount for the first time: 1,500 rubles. Try to say so)
I received a text message "Pre-approved, come to the bank." I go to the bank, sit in a huge queue while two employees rub something together and giggle, instead of receiving visitors.
And then they tell me, "well, the loan has been pre-approved, we still need to check the credit history." LOL, could you check it out BEFORE I came here, walking 1 km around the broken bridge on nemiga?
Okay, OK.
And then the employee raised her voice at me, "do you HAVE a LOAN DEBT???"
I was scared, I say that I have not taken loans in my life, there is enough money, sometimes they just end at an inconvenient moment.
She says to me, "well, in short, I can't do anything, the system doesn't miss it, I'll call you tomorrow when I find out everything." I understand she was just too lazy to figure it out. The girl at the table to the right of ours was sitting with a woman with a similar problem and was sorting it out (while I was sitting in line for an hour), and this one decided that I was getting high riding back and forth))
I'm going home scared: what's the debt? From where? What? I remembered my whole life. In the morning, I asked for my credit history at the national bank - everything is clear.
And after a couple of hours, no one calls me back, they just throw a pretentious SMS - the loan is refused.
I didn't understand the joke at all))
Too lazy to call? To say, "I'm sorry that I yelled at you yesterday, scared you, the system went wrong," is it not fate?
It's just darkness)) Fortunately, I solved my problem at another bank. At the prior, I'm going to change the card to the most discount-free one and hope to find a job in the future where they do not use the services of these inattentive rude people.
See original
3
2
March 14, 2022
Of the 6 available cash desks, 1 or 2 cash desks are working. You've been waiting a very long time, you took the check.. There are 72 people in front of me. I've been sitting for more than 2 hours... When I first came, there were not so many people, now it has become quite dense. But new cash registers did not open, or at least these 2 unfortunate cash registers did not work. It's very uncomfortable...We ask you to correctly allocate resources, current staff to workplaces and optimize work. 14.03.2022
See original
5
December 5, 2023
Everything is clear!
I liked the service!
See original · Русский
1
1
July 24, 2024
Good bank and service
See original · Русский
May 24, 2022
The website says "Fast, convenient, profitable and without queues." At the same time, waiting in line, in my case, is more than 2 hours. 2 specialists out of 6 are working. That's the time for a review :)
See original
2
December 3, 2022
Very unfriendly and even seemed to have a biased attitude towards customers. I came in to ask a question and at the very first communication I realized that I would not deal with this bank
See original
1
May 2, 2022
All the people of the city seem to be striving for this branch of the bank. There are only two specialists with the population and two cash registers. By the time of opening, the live queue may be delayed due to pre-ordered coupons to specialists.
See original
1
October 1, 2021
It used to be a good bank, but now it has gone bad. It takes a lot of time to process any financial services, whether it is a deposit, opening an account card, or receiving a card. I really didn't like the lack of any privileges for regular customers, and indeed customers in general. The staff cannot solve global issues, refers to the management. It's time for them to learn from other banks how to work with clients, for example Alfa-Bank
See original
2
2
December 2, 2024
The norm
See original · Русский
July 7, 2022
Good service, no queues, everything was explained and helped. I was able to change the currency without any problems, the exchange rate is good when compared with other banks
See original
September 10, 2024
Expensive and rich
See original · Русский
1
July 11, 2022
Excellent bank, courteous staff, everything was explained and shown. No queues. Also the daughter of Raiffeisen Bank 🥰
See original
April 22, 2022
They can serve you perfectly. They treat customers with understanding. The staff is professional. The waiting time is a few minutes and everything will be solved...
See original
3
1
August 5, 2021
Terribly slow service. At the height of the working day, first 3 people work, then 2 people in general. And then one accepts at all, and the second is engaged in other matters. In order to change the phone number in Internet banking (2 minutes of work), you need to go to the branch. There is no option to change remotely. And this is in the era of the alleged fight against coronavirus. I did not think that such a bank does not have an IT process. As a result, almost an hour of wasted time and being late for work, and in general, this is the third unpleasant incident in recent months. I stopped using the Prior for work, and, apparently, for good reason.
See original
6
May 5, 2023
I came to open the card. A good bank, the service is acceptable.
See original · Русский
June 22, 2022
Incredibly slow service. The operators, seeing that there is no person with the number, wait for 5 minutes. And then they call him again. Very slow operation.
See original
1
1
November 1, 2022
Excellent bank, friendly staff, professionals in their field.
See original
1
May 27, 2022
The organization of work is disgusting. Endless queues. To get to a specialist, you need to wait in line for at least 1.5-2 hours. One window is open during rush hour. Date of visit - 05/27/2022
See original
2
2