PriorBank
Directions
Kamiennaja Gorka
245 m
Burdziejnaga, 35
286 m
Information verified by owner
147 reviews
December 29, 2023
Very kind and helpful banker works there, who helped me to open my bank account so quickly.
Thanks a bunch and my respect 🫡🌹
October 8
The Client's problem is not solved.
The bottom line is that I came to get a card at this branch. The work schedule is from 9 to 19. Neither in the SMS sent to me, nor on the website, nor on the bank's signboard, it is indicated that this operation will not be carried out in 15 minutes after closing.
Okay, I accept, I've come to close. On the other hand, you work for clients. By making a work schedule from 9 to 19, provided that the department does not work on weekends, you terribly reduce the client's ability to get to you on time.
The contact center, which should solve the client's problems, also did not solve the problem in any way. I heard the answer that your appeal has been accepted and will be considered for up to 10 days. As a client, I myself suggested other solutions to this situation. At the moment when the contact center employee replied that it costs 10 rubles to pick up the card at another bank, I was upset.
Terrible attitude towards clients, I am dissatisfied with how the client's problems are solved, rather than solved, but unsubscribed
See original · Русский
1
June 7
I came to pick up a corporate card that is linked to an individual entrepreneur. The text message says "check the bank's opening hours on the website", lunch is not registered there. I arrived and had to wait for the end of lunch. You need to WARN about this in an SMS or give a specific link to the work of the departments, with the separation of physical / legal entities. I am very unhappy that I was so let down and disoriented. I'm in a hurry, but I have to waste so much time.
Employees of the physics department.the departments did not help in any way and did not even know about the lunch at the colleagues.
See original · Русский
2