The bank does not care about its customers at all. There was a debt for servicing the card, for some reason the bank blocked the card. Where is the logic? If there's a minus on the card, I can't pay it off.
As a result, when the money was credited to the card, it can no longer be credited to the account because the card is blocked! Now they can't write off this minus and unlock the card. When they can, the answer is: maybe within a day. An excellent bank, there is no way to immediately write off the commission upon receipt of money, as in all normal banks, so they cannot write off the commission and unlock the card.
Now you also need to go to the info kiosk to put money into an account that they cannot come to from the card. And then maybe a miracle will happen, their "smart" system will deign to write off the debt, and then unlock the card. But this is not accurate. It is also not clear when the system will write them off.
Bottom line: the money from the account was credited to the card, but the "smart system" did not debit it, the card is not unlocked. That is, if you want to wait for the unknown when you will be allowed to use your money, then this bank is for you👍
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ANTANINA
Level 3 Local Expert
February 21, 2024
according to the promotion, I took a free bright card, a man worked at workplace number 4, who explained everything competently, clearly and in detail, such customer orientation is pleasing.
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Юлия Якименко
Level 2 Local Expert
February 9, 2024
A great bank. The staff is very polite and competent. How many times I applied, everything was done competently and promptly. I will definitely recommend this bank.
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Наталья Зусько
Level 4 Local Expert
May 27, 2024
The employee is rude, cannot really answer questions, the bank itself works every other time, is engaged in arbitrariness, and repeatedly violates the contract. If you accidentally and you want problems, contact Priorbank))
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Misato
Level 3 Local Expert
June 3, 2024
A good bank, but the service is very long, there are 10 people in front of us and only two specialists serve.
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Екатерина Киреева
Level 8 Local Expert
August 15, 2023
I take off the stars , because they write the ATM works 24/7, and it is not possible to enter the bank account from the street on weekends, you spend a card that a bank customer, and there is a magnetic door on the lock, you had to urgently withdraw money, you had to pay % to another bank for withdrawal and not small. If it wasn't for the salary card, the bank would have changed to another bank.....
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ввв ааа
Level 9 Local Expert
May 29, 2024
Good service, competent and courteous specialists.
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Елена Кравчук
Level 9 Local Expert
December 22, 2024
A normal bank, acceptable conditions.
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НИКОЛАЙ ПЕСЕНКО
Level 13 Local Expert
March 15, 2023
The staff is good, the bank is well selected, everyone knows their business and what they do.
WELL DONE TO KEEP IT UP.
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Светлана Насенник
Level 5 Local Expert
December 13, 2022
I have been using Priorbank's services for more than 10 years, and today, personally, I simply do not have any disappointments in the service. When I had questions about the financial part, the bank's specialists carefully and promptly helped me find the right solution. We must have found each other.
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zveraboi2008
Level 8 Local Expert
October 31, 2021
A good and reliable bank! Electronic queue, very convenient. The number of the service voucher is announced even on the street at the entrance to the bank, so it is not necessary to wait inside. The bank's employees are always polite and in a good mood. We are pleased with the conditions for both individuals and legal entities. The Internet banking application is very simple and easy to use.
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Светлана
Level 5 Local Expert
July 27, 2023
A great bank! High-level service 👍🏻 The card works in both Yandex Taxi and Apple Pay.
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Оксана Толстова
Level 2 Local Expert
September 13, 2022
A terrible bank, consultants say one thing on the phone, you come back and they tell you something else. It feels like people don't know where they work. All issues can be resolved only through a bank branch and not always quickly, and this is time and money, since you have to take time off from work. If the card was not corporate, I would have chosen another bank.
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Андрей Я.
Level 3 Local Expert
December 11, 2023
An excellent bank is the only one out of ten that approved a loan when money was really needed
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ЛюдМила Н.
Level 19 Local Expert
June 6, 2023
Good service, attentive staff, short wait.
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Максим Богданович
Level 13 Local Expert
July 8, 2024
The commercial bank is excellent
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Rokrik
Level 4 Local Expert
July 21, 2022
Not a bank, but Sharagin's office.The attitude towards the client is not caring, the girl at the information center does not know anything, the cash register is in another wing of the building, they send it back and forth and every time take a ticket and wait for half an hour.
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Инна Антощенко
Level 8 Local Expert
March 22, 2023
Customers are appreciated, it's not long to wait, the staff is friendly, especially Orlova, I express my gratitude to her
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Дарья Рачкова
Level 3 Local Expert
March 10, 2022
Getting through to the support service is not realistic!We are calling for 2 hours, are all the specialists busy?!They withdrew money, the ATM did not give money, but withdrew it from the account!And the specialists are very busy people!1000 rubles , what should I give them to, and to whom?The bank was very disappointed!
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836467 Т.
Level 5 Local Expert
July 14, 2024
They explain everything well
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Антон Лебёдкин
Level 3 Local Expert
November 11, 2021
I was unpleasantly surprised when I couldn't link the reissued salary card to my Google account (the lost one was linked without problems at the time). In general, this is a single, but critical claim against the bank, for which there is one star.
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Александр
Level 9 Local Expert
November 21, 2021
Professionalism, courtesy, attentiveness of specialists. No downsides. Special thanks to Galina Nikolaevna Orlova for her professionalism!
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светлана савончик
Level 13 Local Expert
March 27, 2024
The best bank
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Vital Kova
Level 10 Local Expert
April 24, 2023
Everything is at the highest level. Sometimes you have to wait.
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Екатерина
Level 8 Local Expert
May 16, 2022
It's a good bank, it's a pity that there's only one for the whole city. Well done with the repairs!
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Олег Корбут
Level 8 Local Expert
January 13, 2023
The ticket office works as it wants, despite the queue
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Дима
Level 14 Local Expert
June 8, 2021
I used to use this bank , but then I changed my job and the bank , but the impression remained good , as well as the offer is very convenient.
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Алексей Степанов
Level 8 Local Expert
December 9, 2019
The best bank in Belarus, I think ...
Responsive staff, cozy interior, non-provocative colors in the design of the premises.
It's a pity, of course, that there is only one department, but one good one is better than many post-secondary ones)
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дмитрий Я
Level 3 Local Expert
June 26, 2021
It's a very inconvenient working time, visiting the bank is a big problem for me, make Saturday a working day before lunch.
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Наталья Алишевская
Level 4 Local Expert
March 7, 2024
👍
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Мария Гайшун
Level 8 Local Expert
July 23, 2022
A great bank, I hope to get a loan here
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Александр Акрамов
Level 8 Local Expert
October 19, 2021
Good branches, everything is fast, the best bank.
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Тамара Богданович
Level 7 Local Expert
October 6, 2021
Pleasant consultants make everything clear, clearly explains what's what
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Андрей Стошель
Level 3 Local Expert
December 5, 2022
One of the best banks
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Владимир Чака
Level 6 Local Expert
April 3, 2021
Good customer relations. I liked it very much.
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Pavel Gut
Level 2 Local Expert
April 18, 2023
The most advanced bank
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Инна Ц.
Level 10 Local Expert
September 14, 2019
Competent specialists, comfortable sofas, there is a cooler with water, I advise you
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Инна Солонович
Level 5 Local Expert
August 17, 2020
After the renovation, it became even better, the staff is excellent
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алик
Level 6 Local Expert
December 31, 2023
Normal
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Лариса С.
Level 12 Local Expert
October 17, 2019
For the only bank branch in the city, it's not exactly the optimal opening time.
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Андрей С.
Level 4 Local Expert
August 21, 2019
There are queues everywhere, the work is done abruptly, I stayed for half a day, the bank is not good, until I figured out the nerves of the place....
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Veronika Krinina
Level 3 Local Expert
July 25, 2020
Fast and professional.
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Татьяна Б.
Level 9 Local Expert
November 6, 2019
Fast service, low price tag when depositing currency
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Алеся Черешко
Level 10 Local Expert
August 11, 2019
Comfortable and sometimes even fast)
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Николай З.
Level 5 Local Expert
December 1, 2019
The only branch in the city
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Anonymous review
May 31, 2018
A bad bank, as I will not call, no one ever picks up