PriorBank

Rating 4.1
283 ratings
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74 reviews

Level 3 Local Expert
July 5
04.07.24 the girl who was closer to the window served (unfortunately, she did not remember her first and last name). She is very pleasant and friendly, she talks sweetly. I was also pleasantly surprised that when you need to provide a new address or a new phone number, you are asked to write it on a piece of paper and give it to a specialist, and not speak out loud with complete separation of strangers. For this, a separate like, so far I have not met this anywhere else
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Level 10 Local Expert
April 30
A good bank. Like. I have been a client for a long time, and my whole family, including my children. But lately, something is wrong in this branch. My son lost the card, they ordered a new one. We came to receive a card with passports (the specialist did not say that it was necessary to have a birth certificate with you). I took a discount ticket with an infant (the stroller was on the street). The specialist did not invite us immediately, but called and served the people in front of us. The question is, then what are these coupons for? The specialist talked and talked for 15 minutes, checking our documents. And as a result, she said that you don't have a certificate with you, I can't serve you. Then why did you waste our time? Last time, the children received cards without a certificate. All the information is in my passport. If the child has a passport, then the certificate is not needed. The bank's management, simplify the procedure for obtaining cards for minors. And with this attitude, you will lose customers.
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Level 4 Local Expert
April 19
It got worse after the repair! The cash registers have been removed! It is absolutely not convenient, it is written on the cards that there is a bank here, some kind of incomplete turned out without cash registers. I wanted to put $ 100 on the card- you can't do that here, the bill acceptors do not accept the face value of $ 100 (they said you can put it through the cash register, but there it is not there, and where there is, they take off the percentage ... shock), changed it in a neighboring bank, came to put 300p- the device accepted the money, but did not transfer it to the card. They said this practically does not happen, but it takes 15-30 days to wait for the complaint proceedings. This does not happen, but faster than a week of waiting, we will not help you. All according to the legislation of the Republic of Belarus
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Level 5 Local Expert
September 3
Very slow service, managers ask empty unnecessary questions, sit with grandmothers and discuss everyday life. Two managers served 3 people in an hour. I do not recommend the branch and the bank as a whole
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Level 5 Local Expert
September 23
Sooo slow service, perhaps there are no complaints about the staff, the organization of work itself is terrible, there are only two managers, and there are a lot of customers: plus there is no cash register
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Level 3 Local Expert
November 24
Ohhh! You can write a whole epic about this mountain bank.Disgusting attitude towards customers, especially if customers do not know the conditions prescribed in the legislation of the bank.You will be "thrown" quickly.
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Level 5 Local Expert
August 2
The staff is always polite. It is a very convenient opportunity to make an appointment in Internet banking, you do not have to spend a long time in line
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Level 7 Local Expert
August 2
It's a nightmare. If I don't come to this branch, always for at least an hour! There is always a queue. There are only two specialists. Well, if there is a demand, add specialists…
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Level 2 Local Expert
March 20
I would like to recommend an employee to Yana Sergeevna, a person who always tries to help and clarify the situation. We took out a loan and were about the banking application. The employee is one of the few who explained and helped.I also stayed after the end of the working day to help. I recommend this girl.
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Level 9 Local Expert
October 30, 2023
I went there to make a card. The bank employee explained everything perfectly and showed how to use the application. She told me about the "secrets" and "life hacks" in the application. Everything went easily and in a friendly atmosphere.
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Level 7 Local Expert
February 23
I went around three branches and the ticket office does not work anywhere. Somewhere it doesn't exist at all, somewhere else it doesn't exist, like here. It is impossible to put money into the account, and terminals do not accept currency, this is some kind of scam
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1
Level 9 Local Expert
April 28, 2023
The service is good, but unfortunately the script is quite long. If you read all the information on the site in advance, then you will be told it again from scratch, even if you said "I know all this", but it's all very good. It takes a lot of time, but someone who does not know or is not prepared will know everything about the bank's products and work. It's a minus for the waiting time, and a huge plus for the approach to work!
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1
Level 9 Local Expert
January 19, 2023
Very sophisticated cards for pensioners. That's what the programmers did. So it's necessary to make it easier. The same amount is withdrawn from the card 3 times. And, since I put my money down, I can't even make a debit with a credit. Why such difficulties? I bought it by card, they wrote it off once in the store and that's enough. The store debited the same amount with a black square, then in a bank with a yellow square, and then again the same amount with a green square. I think this programmer is very sophisticated. The program needs to be redone. And, also, why enter the password every time to see the rest. This needs to be put in order.
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Level 6 Local Expert
April 17, 2023
The department is not large. The staff is polite and friendly. The only drawback is the long queues to specialists, of which there are only 2. I had to wait more than an hour to pick up the card. Find a place for another specialist, and people will thank you.
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Level 3 Local Expert
July 24, 2023
The staff is good, but the waiting time is too long. Always. There are only 2 employees who periodically take breaks (here, again, the question is not to the staff, but to the fact that 2 people in long queues are very few).
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Level 18 Local Expert
April 7, 2023
It is convenient that there is a branch nearby, there is a cash in, an ATM, but two employees work with a physical. By the way, the queue is moving very slowly, I just wanted to pick up the card, I didn't wait. There are only 4 stars for this
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Level 3 Local Expert
July 24, 2023
Very long service in the department, just close the card for more than 1.5 hours in line, plus a very strange system with parents and children, even in polyclinics they pass through 1, and here there is no queue.
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2
Level 6 Local Expert
January 27, 2023
Maintenance at the level of the minimum waiting time. The staff is friendly and very friendly, they know their business. At any time, you can come and drop money at the terminal if necessary, they work at night, well, only terminals
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Level 15 Local Expert
March 15, 2023
A good bank. After the renovation, it is also beautiful! Polite staff, always a good course, electronic queue. Everything is fine!
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Level 7 Local Expert
October 21, 2023
Polite staff, but only two specialists accept people, so you can wait for your turn for a long time.
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Level 5 Local Expert
July 29
Everything is fine but there is no cash register
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Level 5 Local Expert
August 12, 2023
I opened an account with them, as for the design of the cards, everything is very pleasing, and the service is good, I recommend it as a bank
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Level 12 Local Expert
November 15
There is always a huge queue!!! do something already - increase the number of operators
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Level 4 Local Expert
July 24
There is no cash register service
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Level 6 Local Expert
December 16, 2021
He abruptly changed his mind about the bank. I sat in this department for two hours, during which a consultant came up once, who did not help in the end. Sitting these two hours in a stuffy and small room, I was able to think and come to the conclusion that the bank's administration does not respect its consumers. There is one window for the entire department, the employees seem to have a diploma bought for 5 rubles in the transition. It's a pity that the minimum rating is 1 star. If possible, I would not evaluate this bank at all. I will never use it again. Belarusbank is 100 times better!
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Level 7 Local Expert
June 20, 2022
A tiny compartment that can accommodate only 5 people, and is usually packed 2-3 times more. Most often, one employee works (the department management is failed, well, you can see from the coupons that there is an eternal queue here - take off the report for the quarter and be horrified)
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Level 9 Local Expert
June 24, 2022
A small branch of the bank, which always has a lot of customers. The board of the bank does not seem to care about either customers or employees. I do not recommend it. Although the staff is not bad
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Level 5 Local Expert
December 1, 2022
High-quality service, it is a pleasure to visit this branch of the prior. Polite attitude to customers, strong 5+
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Level 8 Local Expert
April 20, 2022
The service is at a high level. The waiting time is long, but it is due to this that the quality of service is improved. And the influx of people in recent months is also affecting. Overall, I am satisfied.
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Level 4 Local Expert
August 4, 2023
Depending on how much and how much you like the operator at the checkout, money is exchanged.
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Level 5 Local Expert
March 28, 2023
There is a 24-hour ATM and an infocosic if you want in the evening then you can go in with a card
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Level 16 Local Expert
June 2, 2021
I didn't have time to pick up the card yesterday, now I have to wait until Mon. Although yesterday I also saw the work schedule on Saturday. Make the delivery of the card by mail or courier, the 21st century seems to be) I have been using the bank's services for 5 years. I like everything 3 stars for the fact that there is no card delivery, and the branch does not work in sat. Because on weekdays it is not always possible to pick up a car. I am completing the review and giving it 1 star. The second time it was time to pick up the card. 1 spec works. An hour of waiting. Delivery of the 5p card. Prior, you have completely sunk(
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4
Level 8 Local Expert
May 28, 2023
A cool bank. I like it because you can deposit or withdraw money on the card at any time (24/7). There are no queues to the ATM, because there are many of them.
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1
Level 3 Local Expert
July 1, 2022
Very long service, came at 17:55, as a result, at 18:40, one ticket office closed (only one began to work now) and they served only 4 people
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Level 18 Local Expert
June 8, 2023
Not bad, but there are always long queues.
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Level 4 Local Expert
August 2, 2022
It's a very long time to wait!!!You have to sit for an hour or 2 hours, and the bank employees are not even in a hurry, as the line workers work
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Level 6 Local Expert
August 20, 2022
I applied a few times, but in all cases I was satisfied with the staff.
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Level 4 Local Expert
October 4, 2022
The service is disgusting. One employee works, the waiting time is long (1-1.3 hours)
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Level 6 Local Expert
January 27
There is no cash exchanger
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Level 14 Local Expert
July 14, 2022
Employees work extremely slowly. To get a printout of the account number, I sat in the branch for more than an hour. This is despite the fact that the ELECTRONIC QUEUE. the department is small, and there are 13 customers in the queue before me
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Level 8 Local Expert
October 18, 2023
Everything is very very slow
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Level 22 Local Expert
November 26
A good department
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Level 5 Local Expert
December 23, 2022
A small bank... I would like more windows
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Level 9 Local Expert
April 22, 2022
The service is fast, the waiting time in the queue is about 30-50min(
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Level 2 Local Expert
November 18, 2020
The department is good and the staff is good too, there are a lot of people, but it's like everywhere else. If you don't have time to wait, you can always make an appointment
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3
Level 13 Local Expert
January 16, 2020
The bank is conveniently located, there is a necessary set of popular services, there is round-the-clock access to the ATM and information kiosk. The staff is competent.
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Level 12 Local Expert
June 1, 2023
Eternal queues.
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Level 7 Local Expert
May 12, 2021
There is a constant queue due to a shortage of employees. I go 3-4 times a week to put it on the card and every time I have to go to the cashier because the ROS terminal does not work, the consultant has been saying for 2 weeks that the full bill acceptor
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Level 6 Local Expert
December 8, 2019
A very small branch — two tables with managers and a cash register. A good exchange rate. They work through electronic queue coupons, which is very convenient.
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Level 20 Local Expert
December 22, 2022
Cozy, fast, beautiful
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