Queues, burying the window in front of your nose for a break, with the second one not working, there is no comfort for those waiting to see a specialist - standing near the cash registers in the aisle of a hypermarket for 15-30 minutes is such a thing... Customer focus is at zero. The ATM for depositing funds is very often full and does not accept payments. In short, it's time to put things in order there, everything is running. It's not something that can't be fixed. This is exactly about the relationship to the client.
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Show business's response
Илья Х.
Level 3 Local Expert
October 9, 2024
The waiting time is an hour! Standing to change money - an hour! Everything is no better with the ATM, either it is already crowded in the morning, or the queue of 20 people is stable! Why was it necessary to close the point on Dzerzhinsky??? Your ATMs and points of sale are now unable to cope with the word at all
See original · Русский
Show business's response
Maria Maria
Level 3 Local Expert
January 1
The cashier gave out a crumpled and worn bill, and when asked to change it, she said in a rude tone: Girl, what don't you like?
This is the first time I've seen such rudeness in the banking sector..It's like I've been to a bazaar.