PriorBank

Rating 4.2
157 ratings
Rate this place

46 reviews

Level 12 Local Expert
February 26
It's a very inconvenient location if you're standing in line - you're standing in the aisle. Not the most pleasant bank employee, no customer orientation. I needed to open an account and a card, they opened it, but they didn't explain anything about how and what works (cards, service packages, etc.). As a result, it turned out that the card did not meet my requests (which were announced to the employee), I had to go to another branch.
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Level 5 Local Expert
October 9, 2024
The waiting time is an hour! Standing to change money - an hour! Everything is no better with the ATM, either it is already crowded in the morning, or the queue of 20 people is stable! Why was it necessary to close the point on Dzerzhinsky??? Your ATMs and points of sale are now unable to cope with the word at all
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Level 12 Local Expert
March 5
I only put 3, because I stopped by 3 times and the department didn't work all the times. Either technical issues or something else. I'm definitely not going to waste time and choose a point further away than to drive around in a car to go to another one.
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Level 9 Local Expert
December 5, 2024
I came to close the account, I didn't have much time, there were 3 people in front of me, I stood in line for half an hour, I don't know how long it was, but it seemed to me an eternity. I was served quickly and without any questions
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Level 3 Local Expert
January 1
The cashier gave out a crumpled and worn bill, and when asked to change it, she said in a rude tone: Girl, what don't you like? This is the first time I've seen such rudeness in the banking sector..It's like I've been to a bazaar.
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Level 10 Local Expert
September 2, 2024
Queues, burying the window in front of your nose for a break, with the second one not working, there is no comfort for those waiting to see a specialist - standing near the cash registers in the aisle of a hypermarket for 15-30 minutes is such a thing... Customer focus is at zero. The ATM for depositing funds is very often full and does not accept payments. In short, it's time to put things in order there, everything is running. It's not something that can't be fixed. This is exactly about the relationship to the client.
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Level 3 Local Expert
December 26, 2024
Not polite staff , poor service
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Level 7 Local Expert
June 23, 2024
Everything is fine only because of one cash register, the queues are large but it works fast.
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Level 4 Local Expert
November 20, 2023
Two cash desks for payments and currency exchange. One for the reception of phys. and legal entities. The staff is friendly, smiling, pleasant. Waiting time during rush hour is about 10-15 minutes
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Level 9 Local Expert
January 21, 2023
The department is very unsightly. The employee was polite, but very tense. There were technical problems that increased the service time. I wanted to leave as soon as possible.
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Level 4 Local Expert
February 27
The department is working very poorly
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Level 13 Local Expert
September 12, 2023
There is everything you need for people and animals, for health and for smokers, as well as insurance and other services
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Level 20 Local Expert
October 17, 2022
Do you guys know what customer orientation is? On 17.10.2022, I stood in line for 15 minutes and at 18.59, closing the door half-turn, they report that the branch is closed. There was no one behind me. It was so difficult to spend 2 minutes and give out a ready-made card, which I managed to say, but apparently already catching up! And I'll add about the correspondence service - I answer after half a day, or then they ask: your question has been resolved :-) And if the artificial intelligence system does not recognize your voice, you will not even be able to reissue the application for sending the card to another branch
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Level 21 Local Expert
November 3, 2023
Bank branch. Usually without a queue, pleasant employees. Next to their exchange office, there are always queues
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Level 7 Local Expert
March 7, 2024
Good service, only if there is a queue, then you will have to stand on the aisle (at the entrance)
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Level 11 Local Expert
December 22, 2023
The service was very friendly . It's nice to be a customer
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Level 17 Local Expert
December 10, 2024
My favorite bank
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Level 2 Local Expert
November 4, 2022
The consultant is rude, she did not issue a card due to the lack of a fictitious document, she does not answer at all what they ask. In the document that she filled out, she indicated incorrect information. Marina Yurievna Petko, a specialist in the service of individuals. Please deal with this employee
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Level 10 Local Expert
November 7, 2023
Excellent service, the girls explain everything on the shelves.
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Level 10 Local Expert
November 22, 2022
Fast service, good attitude. A big minus, you can't pay with a Russian card, you had to go withdraw money from an ATM and only pay later.
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Level 6 Local Expert
May 10, 2022
The worst department, customer orientation is completely absent. Queues of 7-10 people, service is slow. Today I stood in line for more than 20 minutes, as a result, the doors were closed in front of my nose, since the specialist's work time had come to an end, although I had to pick up my salary card. As long as I don't come, the queues are unbearably long all the time.
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Level 14 Local Expert
August 19, 2022
A wonderful place! There's always a big queue, probably because everyone really needs something there!
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Level 5 Local Expert
May 25, 2021
The worst department ever. Working hours are exactly when all normal people are at work, they don't work on Monday. Now they have also extended it to 6.30 pm and it has become more or less - before that they worked until 5. One employee works - the queues are huge all the time, because of this I have not been able to pick up my salary card for 2 months. Despite the fact that normal banks have been mailing cards for a long time. It would be better to close it altogether - it's still no use.
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Level 6 Local Expert
August 22, 2022
Huge queues, incompetent staff, murky schemes for withdrawing money from an account after a week and bypassing a bunch of specialists.Is your life easy and carefree?Do you want problems to feel in good shape?You've come to the right place
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Level 9 Local Expert
June 8, 2023
The most flawed bank! It takes 15-20 minutes to withdraw money from the card, are you serious?
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Level 8 Local Expert
March 31, 2020
Good exchangers, but sometimes with queues of 7-8 people. The female operators work professionally: they are tactful, they perform their work duties quickly. Minus: slightly inflated currency sales rates. Plus: there are two windows for accepting and issuing currency. There is also a lending customer service department adjacent to it. Employees always follow the dress code.
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Level 19 Local Expert
May 3, 2024
Fast and convenient service
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Level 3 Local Expert
January 11, 2023
The staff is doing a great job. Especially the cash register
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Level 23 Local Expert
September 12, 2023
There are all the basic sets
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Level 11 Local Expert
February 16, 2024
Everyone takes $bills!
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Level 9 Local Expert
April 15, 2022
Cards must be ordered at the branch, which is located in house 122, with almost no queue.
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Level 25 Local Expert
October 22, 2021
It's time to think about automation! For example, the delivery of cards home! And take most of the features online! There are always queues and one employee!
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Level 2 Local Expert
September 7, 2021
It was a very long process of receiving clients, I spent 1.5 hours in the queue, and the queue consisted of 5 people
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Level 16 Local Expert
January 8, 2022
There is a very good branch and an exchange office, but there is no currency at the ATM all the time.
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Level 12 Local Expert
January 22, 2022
Tin, not separation. The queue.... so the question is, when will the prior get out of the Stone Age and start delivering cards like normal banks in the country? Covid , and they're queuing up. Horror.
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Level 10 Local Expert
September 17, 2020
It is not a very convenient mode of operation. Neither before work nor after, you won't have time. And Saturday is not a working day. So how do I apply there? I have to go to Titan. And there are a lot of such people there.
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Level 9 Local Expert
May 22, 2023
Did not give consent to data processing + scan the passport without asking
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Level 2 Local Expert
November 16, 2021
The work schedule on the website does not indicate a break from 15:00-15.30
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Level 5 Local Expert
August 23, 2022
They quickly helped to solve the problem
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Level 5 Local Expert
September 3, 2021
Endless queues
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Level 11 Local Expert
July 6, 2021
Larocque as Larocque.
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Level 17 Local Expert
March 30, 2020
A good hypermarket...
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Level 12 Local Expert
November 21, 2019
Long queues, unfavorable exchange rate
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Level 13 Local Expert
February 21, 2020
The usual hyper is similar to the rest (not counting Arena City )
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Level 10 Local Expert
August 25, 2019
Conveniently located
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Level 11 Local Expert
February 12, 2020
A regular currency exchange office
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