A great bank. The service is very professional and very friendly: the operators help with any question. A wide range of banking services. A large selection of maps. An adequate exchange rate. I recommend
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2
Вадим Грушин
Level 7 Local Expert
December 22, 2024
Probably the most inconvenient bank I've ever encountered. I have to use it only because I get paid through it.
1) He finishes work very early, in order to come live, he has to leave his job.;
2) It doesn't work at all on weekends;
3) Cashiers refuse to accept the currency issued by their own ATM (they have to change it at the cash desks of other banks, for some reason they have no problems with this);
4) Only one branch for the whole city. Do you live in 104 or any other part of the city? Ha, your bad;
5) On Saturday, information kiosks are clogged with money, which makes it physically impossible to put cash on the card until Monday.;
6) There is not a single ATM with cash in;
7) For several years I complained that the ATM at the Old Airfield was not working, and in response they assured me that it was working (it had been "dead" for several years);
8) People were fired from the support line, it is now impossible to get through in prime time.
See original · Русский
4
1
Show business's response
asserstar
Level 9 Local Expert
April 4
The bank itself is good, but there are many nuances, namely.... Even on the morning after the holiday, there is a queue of almost an hour, they lag at least 7 years behind other banks in terms of development and deposits. They have respect for loans, but then there are nuances with their repayment, this is when you say which account to put the money into, and when you make mistakes in favor of the bank, the operators make mistakes, but as for the service, it's no worse than the rest!