The work schedule is convenient for non-working citizens. It is practically impossible for employees to get to the bank after work. They stood for 50 minutes in the evening, were politely expelled, but the issue was not resolved. Saturday and Sunday are days off. It is not possible to book a visit time, since there is a traveling nature of the work. It turns out: you need to take a day off without pay or take time off from work to get to a specialist. It follows from this that the bank is not interested in working, which means paying customers!
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Сергей Н.
Level 4 Local Expert
December 2
I have been a client of this bank for about 12 years. And the attitude towards customers has certainly become worse. I agree with the previous review. Firstly, there is one branch for two cities. Secondly, there are almost no ATMs left in Polotsk. There is no Prior in the city center. To withdraw more than 1000 rubles from other banks is a commission. Well, of course, waiting for about 1 hour or even more when there are almost no people, it's terrible
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Денис
Level 9 Local Expert
August 1
It's just awful. From the best bank in the country, it will "roll down" like that!!! Not only is there one department in two cities, but also one specialist is working. Then the second one really came up. To pick up the card, I stood in line at 1:40🤯. Horror
(I think to refuse service in this bank)
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Кристи Карчевская
Level 5 Local Expert
December 17
It's a pity that he's the only one in the whole city. And there are few information kiosks. There are only two of them. I would like more and preferably in the rest of the city. And it's a great bank.
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Алексей А.
Level 7 Local Expert
December 6
Everything is generally fine, the only inconvenience is that terminals do not accept $ 100 bills.
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М
Level 4 Local Expert
July 22
If there is a queue and two managers in the hall, only one person serves people.
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Сергей
Level 12 Local Expert
May 23
In my opinion, the best commercial bank. I have been using their services for a long time and there are no banks with such customer support.
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Сергей
Level 6 Local Expert
January 13
Waiting in line for a long time, even if there are few people, the staff is friendly, but a little intrusive.
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Маргарита Гусевская
Level 4 Local Expert
March 18
A great bank!Polite, qualified staff.
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Александр Лебедев
Level 30 Local Expert
January 21
They work in a peculiar way. Maybe they made my request clearly, but it took a very long time.
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Deniel Hast
Level 8 Local Expert
May 7, 2022
A good bank, courteous staff, everything is competent and quite fast. Of the disadvantages, except that the room is small, but overall it is quite comfortable
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Дмитрий Молошёнок
Level 3 Local Expert
February 13
I like their information kiosks and location.
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Шерстобитов Дмитрий Андреевич
Level 5 Local Expert
December 20
A complete collapse of the service! There is NO connection AT ALL!
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АЛЕКСАНДР Т.
Level 6 Local Expert
November 20, 2023
It's nice to be inside
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Инженер Андрей
Level 11 Local Expert
December 25, 2022
Everything is fine. They helped me out when I really needed to.
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Даша Синица
Level 7 Local Expert
February 12, 2023
I love this bank in principle. Good specialists.
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Мария Ч.
Level 14 Local Expert
April 24, 2023
The service is extremely polite!
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Елена
Level 13 Local Expert
August 21, 2022
Few employees, did not help with payment at the terminal ... just closed for lunch and that's it
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анна а.
Level 3 Local Expert
March 28, 2022
A very small room. There is no electronic queue. I had to wait a long time. The specialists are good.
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артём л.
Level 8 Local Expert
December 11, 2023
A great bank
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Герман
Level 11 Local Expert
February 11, 2023
Like all banks except for the seaming ones, you can't cheat
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Сергей Б.
Level 10 Local Expert
July 18, 2022
A small branch, there is no electronic library.
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Никита Т.
Level 3 Local Expert
April 13, 2021
The service is at the highest level!Competent consultants.
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RIKKI T.
Level 2 Local Expert
February 22, 2020
One of the disadvantages is a small room, there is no electronic queue !
The advantages are competent staff, it is possible to make an appointment by phone!
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Александр Гацкий
Level 11 Local Expert
December 24, 2019
The service culture, competent consultants are all on top. One disadvantage is the small room.