Favorite branch of your favorite bank😍 Fast service, pleasant polite staff! I especially remember the consultant administrator Ksenia!Thanks to the staff of the department for the high customer service!
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1
ElviS
Level 7 Local Expert
January 23
I wanted to go to this bank yesterday with my child after school to buy currency and put cash on the card. We have been using this bank's cards for more than 3 years.
When I was driving up, I remembered that my wife said they had a very loyal and good-natured attitude towards customers - they let us into the parking lot under the barrier...
I drove up, not only did I wait for five minutes, there was no parking attendant at the place, so he said that there was no way he and my child would let us through the barrier, because I Not a VIP customer! Although there was plenty of parking space, he advised us to leave here, threatening to call the traffic police, and park somewhere "there" away from the bank. We did so, and left for another bank, NOT a PRIOR, since we have a lot of banks with good attitude and offers!
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1
Араминта
Level 7 Local Expert
October 16, 2024
I came to the department to withdraw money from my passport. The girls gave me the wrong ticket. I waited forty minutes. They refused to serve me at the cash register. The girls tried to withdraw money through a terminal that does not issue money a priori. They don't know which ticket to give. They offered to transfer money to another card and withdraw it through an ATM. Oh... in the end, they gave me another ticket, not to the cashier, but to a specialist. I waited in line for an hour and a half, I was late for the interview, I'll have to go another day. Very slow today somehow… It was much faster last time. At the same time, thanks a lot to Maria Yakubovskaya (workplace 16), she serves me for the second time and the second time quickly and clearly. The man is really in his place.