I came to this company to apply for insurance for a visa. Of the three visits, in two cases the manager was reluctant to be distracted from personal communication. I said that I needed insurance for a national visa, she asked what kind of insurance it was? we don 't do such things , then I clarified and did it . Since the visa and departure were delayed after two months, I applied again to change the insurance start dates. The manager first asked again - how do I do this? she said that they don't do this, then she agreed to clarify, and after an hour and a half she sent me to a neighboring office, where I was offered only to terminate the contract. As a result, I lost time and distracted the woman in vain . I won't contact you anymore, I didn't like it when they blink their eyes and ask the client how to do the job