Spacious, modern, new building, spacious Parking, pleasant, bright rooms for customers. Electronic queue. Fast service. But it's a long way to get from many parts of Minsk - far from the center
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Irina Zhelezovskaya
Level 5 Local Expert
November 8
My review is both 5 and 2.
I asked for advice from the Promtransinvest call center about Casco reimbursement. I was assured twice on the phone that in my case there would be a refusal to pay.
After communicating with the dealership and friends, I arrived at the main office on Plekhanov Street, where all the documents were accepted without question and there was no question of refusal. The specialists of the main office are friendly and competent, and the service is fast enough.
To improve the work and a better impression of the company, I would like to hear from the same competent specialists of the call center.
Therefore, there are 5 document acceptance specialists and 2 call center employees.
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Tatiana Ygrumava
Level 3 Local Expert
November 2
A disgusting insurance company. Regular insurance. There was an insurance case not caused by the driver. The first calculation of visible damage was four days overdue. The second calculation for hidden work was delayed for two and a half weeks, constant calls, constant uncertainty about the timing (and the car is already under repair, no one will wait for anyone there) lack of service and keeping your own customers at their word with everything. This is not to say that the insurance miscalculation is completely questionable. The prices do not correspond to reality. I wanted to do casco in the future, but alas, promtransinvest left a bad impression of working with them.