Good afternoon. I want to leave my feedback on the lumen optics located in Gomel at Mazurova 36. A month ago, I ordered glasses. Initially, they said they would be ready in 2 weeks (on March 12, the seller said that the glasses would be ready). On March 12, they weren't done, they said to wait a couple more days. A week later, they reported that the sellers had lost the order and asked them to wait another week. On March 24, they called and said that the order had not been made and they should come write a letter for a refund. This is the first time I've encountered such a terrible service! The sellers called and were confused every time, at what stage of manufacture my order was.
Walking around without glasses for a month while waiting! We were fed breakfast every week!
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Анна Крючкова
Level 2 Local Expert
March 24
Neat, great selection. To the seller Tatiana, thank you for your service and advice
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Татьяна Чуракова
Level 6 Local Expert
October 24, 2023
Great specialists. They talked in detail about the variety of coatings and types of lenses. And I am a bespectacled man with experience and have ordered glasses a lot in my life. I ordered glasses with photochromic French lenses -the quality is awesome. I have never had such🔥