Public Association Regional Consumer Protection Society

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54 reviews

Level 6 Local Expert
October 31, 2024
I would like to express my gratitude on behalf of myself and my family members to lawyer Gleb Kolesnikov, who carried out a lot of preparatory work at a high professional level and adequately defended the interests of our family at the court session. Sincerely, Vladimir.
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Level 7 Local Expert
October 23, 2024
I contacted this organization when KARI's store refused to refund the money for the shoes, offering me to prove with the help of an expert examination that the shoes were of poor quality. I gave the sandals for examination, the expert Voronets E.A. previously examined the shoes and concluded that the defect was of a manufacturing nature. The examination was ready in 3 days. Then the legal adviser N.A. Dobroselsky made a pre-trial claim to the store, as a result of which the store contacted me after a short amount of time to refund the funds) Total: they returned the money for the shoes, for the examination, the penalty and compensated for moral damage. This was my first experience of applying to such organizations and I was very pleased, I will recommend the guys to everyone a little bit!
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Level 3 Local Expert
October 29, 2024
I want to express my GREAT human gratitude to Gleb Konstantinovich Kolesnikov and to the entire Public Association "Regional Consumer Protection Society" for the professional help that I received when contacting your organization. How wonderful that you are an ordinary person, you can explain very clearly and intelligibly the entire algorithm of actions to protect consumer rights.
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Level 2 Local Expert
September 24, 2024
I do not recommend contacting this organization with an examination of clothes!!! Expert Voronets E.A. is extremely incompetent and not professional! The conclusion of the examination No. 152 was given to me in violation of the terms of the contract! According to the results of the examination, it was not possible for the expert to determine the nature of the defect and no other manufacturing defects were found. The conclusion of the examination for several pages is about nothing!!! There is one line in the case that the expert could not identify anything!! After contacting another organization, I received an intelligent expert opinion confirming a number of manufacturing defects in the product. I wasted my time with an expert of this organization, I was tortured for 12 days, instead of 10 days under the contract, to say that we couldn't find anything, and the money was wasted! I sent them a claim for a refund of such a low-quality service.
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Level 3 Local Expert
July 11, 2024
I would like to express my gratitude to Nikita Andreevich Dobroselsky for his work and assistance in the pre-trial settlement of the conflict with an unscrupulous seller.The low-quality goods were returned to the store, the seller compensated for material and moral damage.I was even surprised that the first experience of applying to lawyers in this society would be successful.Nikita Andreevich provided assistance very promptly and professionally.Thank you very much!
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Level 5 Local Expert
October 29, 2024
I would like to express my gratitude to Nikita Andreevich for listening to my problems, explaining all the nuances and possible consequences, and also providing assistance with the statement of claim. I would like to express my gratitude to Daria's legal adviser, who helped me a lot in court in protecting my civil rights
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Level 2 Local Expert
October 3, 2024
I do not recommend contacting, intentionally or out of ignorance of the law they are misleading,, the lawyer took over the powers and announced the decision a month before the meeting, they came to the court with a petition in support and protection of the guilty party, this is how to understand it at all......
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Level 2 Local Expert
January 23, 2024
I would like to express my deep and sincere gratitude to the entire staff of the NGO "Regional Consumer Protection Society" and especially to the legal counsel To Maria Vladimirovna Puzyreva. The professional work of your team helps people who are faced with unscrupulous sellers of goods/services to protect their consumer rights. Despite the fact that we are located (geographically) in different regional centers, my telephone appeal stating the essence of the problem was carefully listened to, helped with the preparation of the necessary documents, explained in detail the course of my actions, promptly answered clarifying questions, accompanied at all stages of the proceedings and represented my interests in court. which eventually led to a positive resolution of the current situation. Thank you very much, you are professionals in your field. Success and prosperity in your difficult business! Sincerely, Roman Kazimirovich!
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Level 2 Local Expert
April 11, 2024
I would like to express my deep gratitude to Anna Sergeevna Kavaleva, legal adviser, and the entire staff of the NGO "Regional Consumer Protection Society". I was provided with professional assistance and helped to return the money for the tour that failed due to the fault of the Tour Operator. I did not know that we have such wonderful organizations - I will recommend them to all my friends and acquaintances! Thanks!
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Level 2 Local Expert
December 4, 2024
Hello. I want to express my gratitude to your organization, thank you for your work and helping people.
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Level 4 Local Expert
November 8, 2022
Thank you very much to the wonderful specialist Dobroselsky Nikita Andreevich for his professoralism, endurance, understanding and knowledge of all the nuances, help and moral support, without which it would be very difficult to go through the trial procedure without having any experience in this. Everything is clear, competent, prompt, reliable, assistance at all stages, on all issues. In addition, Nikita Andreevich is a kind, responsive, attentive and understanding person who will always help and prompt. I recommend it to everyone!!!
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Level 2 Local Expert
June 1, 2023
I would like to express my gratitude to the Regional Consumer Protection Society and in particular to Vadim Yuryevich, he is a true professional in his field. I am very grateful for the help provided to me in the refund of funds from JSC "MDFLine". Vadim Yuryevich helped, knew all the nuances, provided help and moral support, without which it would be very difficult to go through the procedure of judicial proceedings, Thank you for being there and helping ordinary citizens!!!
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Level 3 Local Expert
December 19, 2024
I applied for a consultation , they helped, even wrote a claim , super .
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Level 7 Local Expert
July 21, 2023
Many thanks to the society for their help in the litigation. Conscientious attitude to work, polite and detailed advice and support of the case. I hope I won't have to walk again, but if something happens, I will definitely contact you again and recommend it to my friends.
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Level 2 Local Expert
July 27, 2023
I would like to express my deep gratitude to the Regional Consumer Protection Society, namely Natsevich Victoria Vasilyevna. I asked for help in refunding funds from NASHI Group LLC of the Republic of Belarus. I made a claim free of charge. My problematic issue was resolved within 1 month. Thank you for your help and professionalism.
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Level 2 Local Expert
October 28, 2022
I am very grateful for the help you have given me. I am glad that I met with a team of professionals. I bought an electrical product in an online store, as it turned out later with a manufacturing defect.The money was returned only through the court, and a settlement agreement was concluded.From my first request to the moment of refund, I was provided with legal assistance by Victoria Vasilyevna. I want to say that it is very pleasant to work and easy to communicate with a highly qualified specialist, polite and tactful.Victoria Vasilyevna explained everything very clearly and clearly.I want to wish you good luck and only victories in your affairs.
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Level 12 Local Expert
October 6, 2023
Highly qualified specialists, masters of their craft, I recommend, they will always help, explain, prompt.
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Level 4 Local Expert
October 29, 2022
I would like to recommend and express my deep gratitude to the professionals in the protection of rights: Victoria Vasilyevna and Natalia Romanovna. Excellent specialists, ready to complete the case to the end, those who have faced litigation will understand and appreciate it! Real pedants in their field, always in touch, will provide legally competent assistance, will help to achieve justice!!! It was in relation to the CHUP "Millegrand" for the provision of electrical input services to a private house. The work process on the part of Millegrand lasted almost three years, we applied to all possible authorities, all to no avail until we encountered the regional consumer protection society.
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Level 2 Local Expert
May 3, 2023
I express my gratitude to Natalia Romanovna Gurnevich!! She is a professional in her field. Friendly and helpful. On a gratuitous basis, I made a claim in the 21st century. Thanks to her, they returned the money for the goods and compensated for moral damage. Thanks!
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Level 2 Local Expert
October 11, 2022
It so happened that after ordering furniture for the loggia and paying in advance for the order, the contractor did not fulfill his obligations and did not want to return the money in any way. At first there were promises that "it's about to be ready," then all sorts of tall tales began describing the reasons for the delay. As a result, when I realized that there was nothing left to expect from them, I decided to go the legal way. I had heard more than once that there was some kind of consumer protection society, but I had no personal experience of interaction, since similar situations did not happen. After searching the Internet, I found a website and contacts ... The guys from the very beginning clearly and professionally consulted on the phone and led up to the moment when it was necessary to make a statement to the court. The site has claim forms for various situations that you only need to fill out with your data, print and send. When I came to the office, I got to Alexandra, who promptly drafted a statement of claim to the court on my issue, calculated the penalties and told me in detail where to go with the documents and what to do next. As a result, a trial took place after a while, and the manufacturer was ordered to pay me the due amount. When I was doing all this, I remembered that I had another hanging problem. More than a year ago, I bought a microwave oven. I was doing repairs in the apartment, and when it came time to install it, it turned out that it did not work. I did not believe it when I bought it, since the brand is well-known and I did not even think that it could be non-working. Since the repair was delayed, more than a year has passed since the purchase, and both the seller and the manufacturer refused my request for gratuitous troubleshooting. They said that the warranty period had expired, and they could only repair it for their own money, although the oven was brand new and did not even turn on. Diagnostics showed that the touch panel does not work, the cost of which is sky-high. I did not repair it, I put the oven on the shelf to think about what to do with it next. Then other matters replaced the issue of the stove, it was somehow forgotten before the above-mentioned visit to the Society. When I described the situation to Alexandra and dumped copies of the documents, to my great surprise, she said that there were legitimate reasons to contact the seller. After that, I made up the text of the claim, which I sent to the seller's address. And, oh, the miracle! Two days later they call and say they will replace my oven with a new one! Without any additional questions. I have described all this in order, firstly, to express my great gratitude to the staff of the Society in general and in particular to Alexandra, who helped me a lot. Secondly, with the support of professionals, you can defend your violated rights. Let such situations pass you by, but if suddenly, I recommend contacting the Society.
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Level 2 Local Expert
April 12, 2023
I am very grateful for the help provided to me in refunding funds from LLC "Dragon and Phoenix" for the canceled concert of S. Loboda to specialist legal counsel Alexandra. An excellent specialist, a professional who knows his job.
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Level 4 Local Expert
May 2, 2023
Many thanks to ROSPP! We discussed all the issues via messenger and sent me a claim. My problematic issue was resolved within 1 month, despite the fact that the terms of the contract with the Contractor did not allow this to be done. Everything is free and fast! Thanks again for the efficiency and professionalism!
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Level 3 Local Expert
November 9, 2022
I would like to express my deep gratitude for the assistance provided in drafting the statement of claim. For more than a month, I searched the thresholds of the administration, etc. Timely qualified assistance was provided here. Many thanks to Maria's specialist separately for her competence and good attitude. I would also like to note that they always answer the phone and communicate politely. There would be such specialists everywhere. Thanks again.
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Level 2 Local Expert
March 20, 2022
I would like to express my deep gratitude to the Regional Consumer Protection Society. If we take the side of professionalism, then at the highest level. On the side of understanding and support, then everything here is at the highest level! But separately, I would like to say a huge thank you to Natalia Gurnevich. He is a professional in his field, beyond competition. And the attitude towards the client is so positive that, to be honest, it's even kind of unusual nowadays... I wish you success in your work and prosperity in all areas!!! And moreover, I had a very difficult question related to the kitchen, which was not at all easy to solve. So thanks again!!!! Belskaya Maria Vasilyevna
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Level 2 Local Expert
October 8, 2022
I would like to express my gratitude to the Regional Consumer Protection Society. Special thanks to Natalia's legal counsel. I helped gratuitously, answered all questions and suggested. Thank you for being there)
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Level 2 Local Expert
October 20, 2022
I would like to thank Nikita Andreevich Dobroselsky, who defended our rights and interests in the Zavodsky district court. KUP "Housing and communal services of the Zavodsky district of Minsk refused to fulfill their direct duties to eliminate the consequences of damage to our apartment (flooding) and compensation for moral damage, but despite his youth, Nikita Andreevich competently and professionally, regardless of time and not afraid of " big " bosses, fairly defended the victims, i.e. us. We won the case and believed in justice! Thank you very much, success in your work and career growth!
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Level 2 Local Expert
January 24, 2022
When you are deceived by unscrupulous sellers, contact these lawyers. A team of responsible specialists will protect your rights at a high level. I had a situation with an expensive purchase, the seller sold a used product, passing it off as brand new. And refused to refund the money for the product. He did not want to resolve the issue peacefully in any way. As a result, we turned to the PUBLIC ASSOCIATION for help "REGIONAL CONSUMER PROTECTION SOCIETY". We received both legal assistance and moral support. The lawyers took over all the documentation and preparation for the trial. We won the trial. I would like to express my gratitude to the entire team of the Consumer Protection Society, and in particular to Maria, who helped to achieve justice in court.
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Level 8 Local Expert
June 21, 2023
I had to wait 2 weeks because they were heavily loaded (and I was told about this only after collecting the documents and signing the contract). As a result, the lawsuit was drawn up in such a way that the essence of the situation was emasculated, important details were omitted. It even seemed to me that there was collusion with the seller. Some kind of "sellers protection society." Wasted time. Not at all what I expected. Refused services.
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Level 17 Local Expert
February 8, 2022
I want to express my admiration and express my gratitude to the legal counsel of the NGO "Regional Consumer Protection Society" Natalia Romanovna Gurnevich, who defends the legitimate rights of consumers regardless of personal time. In particular, N.R. Gurnevich, in accordance with the current legislation, resolved a dispute that arose between me and an entrepreneur who unlawfully refused to fulfill contractual obligations to eliminate defects in his products during the warranty period. Natalia Romanovna, you are a professional in your field. Thank you very much.
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Level 3 Local Expert
September 9, 2022
Thank you so much for your work. For your help and support. Without your help, I would not have been able to achieve justice. Alexandra and Natalia thank you for your help and professionalism. And also for your kindness!
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Level 2 Local Expert
April 14, 2022
I would like to express my gratitude to the Regional Consumer Protection Society and in particular Natsevich Victoria, she is a true professional in her field. The company did not refund money for unproven services for six months. Victoria helped resolve this issue within two weeks. Thank you for being there and helping ordinary citizens!!!
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Level 2 Local Expert
February 5, 2022
When I got into a difficult situation and it was not possible to resolve the issue in a reasonable way, I quite accidentally found the website of the Regional Consumer Protection Society on the Internet, where I decided to seek help and did not regret it for a minute. I received a consultation very quickly and began to resolve the issue in compliance with all norms and rules. I would like to express special words of gratitude to Victoria Vasilyevna Natsevich, an employee of the company, a responsible specialist who solved the situation at a high level, we won the court. I am grateful to the society for what you are doing for us, ordinary citizens, and I will always recommend contacting you for help. You are a super team!!!
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Level 2 Local Expert
June 1, 2022
I didn't know how to solve my problem, so I contacted the Regional Consumer Protection Society. A very competent specialist, Alexandra, helped to make a claim for the store, explained all the questions. Thank you very much for your work and help in solving seemingly hopeless issues) Prosperity to you!
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Level 3 Local Expert
September 12, 2022
I would like to express my gratitude to the Consumer Protection Society. It was only with their help that I was able to return the money for the concert tickets. Thank you for working for the good of the people!!!
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Level 6 Local Expert
May 6, 2021
Nikita Andreevich Dobroselsky, a lawyer of the Society, helped me a lot in protecting my consumer rights. He competently guided me through all the procedures related to the restoration of my rights. He helped with the documents, accompanied me in court, defended my interests before the defendant and treated me with attention and respect. Thanks to him and the Society for representing the interests of citizens and helping to enforce the Law on Consumer Protection.
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Level 3 Local Expert
October 19, 2021
I have never regretted that I turned here. Polite and competent staff, customer orientation, quick and clear advice, everything is on the case. If necessary, only to this society.
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Level 12 Local Expert
November 16, 2022
A wonderful organization and a young, active team. We helped to solve the issues without any problems.
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Level 5 Local Expert
January 6, 2022
They promise a lot, they do little. The lawyer who advised me on the product of inadequate quality does not know anything at all, where he was hired from, probably the 1st year BIP, called the electric force independently solved the issue in 5 minutes. Disgusting.
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Level 3 Local Expert
January 24, 2022
Gram consultation, prompt resolution of additional issues. Special thanks to Alexandra for the prompt preparation of the claim. The issue of protecting the consumer's rights has been resolved by 100%
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Level 2 Local Expert
August 23, 2021
Thank you very much to lawyer Alexandra for her free grammatical advice and for her help in solving the issue that could not be resolved for a year and a half. Alexandra was able to solve it within an hour! Many thanks to her and wishes for the same fruitful, successful activity and may everything always work out for you!
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Level 4 Local Expert
August 2, 2022
Everything is fine. Thank you so much for your advice and patience :)
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Level 9 Local Expert
June 10, 2024
A good store for summer residents
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Level 3 Local Expert
December 1, 2020
Very competent specialists knowing their business, entering the office we were met by a young man who immediately showed attention and courtesy.He explained the current situation correctly, and its solution.I helped with the documentation.Thanks to the Consumer Rights Society at 21 Minina Street
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Level 20 Local Expert
May 3, 2019
It's a great office. They advise with a bang. They will tell you how to get out of even an out-of-the-ordinary case and find a way out of a desperate situation. In general, I advise you. Of the disadvantages, the location is not very good. Or you'll have to walk for a long time. Or take transfers. Or a taxi. But it's worth it))
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Level 9 Local Expert
December 25, 2023
Professionals work.
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Level 4 Local Expert
September 16, 2021
They will always help. They are friendly. Tactful
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Level 16 Local Expert
June 3, 2020
We looked at everything, studied it, and advised what to do. I highly recommend it.
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Level 7 Local Expert
September 23, 2020
Which day I call: either not available or busy.... Why mislead people if you do not answer the phone, do not specify the phone number
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Level 9 Local Expert
October 18, 2021
They don't eat their bread for nothing!
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Level 2 Local Expert
October 20, 2018
No one ever picks up the phone! At least smash yourself into a pancake near this phone!
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