An organization in which unforeseen situations are always happening. Daily system freezes are normal, the queues are endless. They give coupons to the queue even when there are 180 people in front of you, and you physically will not wait for your turn because there are at best 10 people per hour for legalization. The ticket for the queue is valid only today, if you come tomorrow, then you need to take a new ticket in the queue. People walk and stand in line for 2-3, although there are helpers there who will take you out of line for a lot of $. Payment for services through the cashier of Kazpost is a separate story, since 9 a.m. there was no synchronization between Kazpost and the special zone, while payments were accepted as if nothing had happened. If you want a refund, you need to go to another part of the city to write an application and wait two weeks. As a result, the base began to function by 17:00, people sat all day waiting for the base to start working, there were no alternative solutions to the problem, for example, to approach the next day without a queue from the employees of the special zone. The manager or whatever they call him, who is responsible for such cases, is completely zero, he was notified that the base does not work at Kazpost at 9:00, but they sent people to pay through the cash register, although there was an alternative to pay through Caspi bank via QR.
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2
Erbol Erbol
Level 10 Local Expert
October 5, 2023
One of the main institutions in the city, cash registers for some reason do not accept cuar payment. Kaspiy there are no ATMs in the building. To withdraw cash, you need to go to the city (for information, the car dealership is located on the edge of the city) I don't know why they made such terrible inconveniences. I had to stand in a long queue at the checkout twice. Generally tin. Where is the akimat looking???
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1
Nurlybek Zharboluly
Level 9 Local Expert
February 18, 2023
It is not yet possible to provide fast service, the staff is in a hurry, the main thing is that time passes. "I'm sorry," she said. It is necessary to be a man, speak and do one!