The PSC of Astana city, Almaty district is located at the address ul.Satpayeva, 25, occupies two floors, the interior and exterior are well thought out, the halls are clean and cozy. In this PSC, the well-coordinated and well-thought-out systematic work of the entire team, starting with the management, as well as all specialists and those employees, is especially noticeable. Three people are involved in issuing coupons, so although it is crowded here, there is no pandemonium and long queues.All customers are calmly waiting for their turn looking at the scoreboard. I am very glad that I belong to this particular PSC of the Almaty district by registration. I would also like to especially mention the specialist Baeshev Anuar Temeshbekuly, in my opinion he has been working here for a long time, he is a very competent competent specialist, an excellent professional! Also, in general, I thank the entire team and the management of this PSC for their sensitivity and attention, for a very responsible attitude to work.I bow low to you! I wish you continued prosperity! With great gratitude, your customer!
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Мейыржан Оразбеков
Level 2 Local Expert
December 10
The driver proved to be a real professional. He arrived on time, knows the route perfectly, the car is clean and comfortable. The driver himself is polite, friendly and creates a pleasant atmosphere during the trip. The trip was as comfortable as possible. I am very pleased with the service, I wish there were more such drivers!”
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Анна П.
Level 5 Local Expert
September 19
I came to get an IIN, all the employees were in collusion and wanted me to pay them an alleged state fee of 6000 tenge, although the service of obtaining an IIN is provided free of charge, and this is stated on the state website and in the receipt when registering the IIN. I am very surprised that there are similar frauds in public institutions in Astana. Obviously, the employees want to make money on visiting foreigners who are not aware of the local rules.
At first, I was told to pay before receiving the coupon, and sent to the consultant of the bank, which was located in the same room on the 1st floor. This is already strange, because how can I pay a state fee for a document for which I have not yet applied? What if I have something wrong with my documents? I showed the bank's consultant the information on the website that the service is free, but she said it was the first time she had heard about it. Then I went back to the information desk and showed this information there. They were not surprised and immediately gave me a ticket. After applying for an IIN, the employee again told me that I needed to pay a state fee. I went down to the first floor, the bank consultant was already looking at me, expecting me to go to her, but I left without paying. On the same day, my IIN came to me, plus for efficiency, but no advantages will block such frauds. Also, each employee of the bank clarified whether I was doing an IIN for the first time, probably in order to make sure that I did not know how to do what. I am amazed at this scam
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Serik K.
Level 4 Local Expert
November 5
All reviews with 5 stars are in the same way, as if the bot was writing... Most likely a cheat.. Lan himself will go there in a couple of days to change his ID card, and I will give a more specific and honest review. Good luck to everyone!
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Кристина Б.
Level 3 Local Expert
October 9
Stuffy. It is clear that because of the number of applicants. But still.
A nice girl for issuing coupons, thank you for your responsiveness and positive attitude.
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Elvira Y.
Level 3 Local Expert
May 20
Satpayeva 25 tson Shumabayev Serik is a qualified specialist. Our problem was solved quickly and quickly. Enjoy the fruits of your labor. Thank you very much!
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1
Александр
Level 19 Local Expert
September 23, 2023
Polite staff who will prompt and explain how and what needs to be done correctly with your question. First of all, you need to take a ticket at the entrance, track your number on the scoreboard screen and go to the consultation desk. Issues are resolved fairly promptly and clearly and politely.
There is a cash register in the hall on the ground floor, but there is no cash register on the second floor, so operations are a little delayed.
In general, everything is fine 👍
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Нина Гуревич
Level 20 Local Expert
June 18, 2023
They promptly resolve issues and are ready to help by consulting on many issues. The service is polite. They answered all my questions in great detail. The client lounge is convenient for visitors. I recommend
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3
Клава К
Level 8 Local Expert
July 12, 2023
All important issues can be solved in one place, it is very convenient! Polite staff will prompt and explain everything. I came to get an iin, they refused me at first (they said there was an error in the documents) then they made an iin
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Клавира Идрисова
Level 4 Local Expert
March 28
He will help all employees, especially those who are engaged in issuing and replacing documents. They work fast and are very polite!!! Good luck to you and all the best!
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Назира Альжанова
Level 8 Local Expert
June 15, 2023
Clean, cozy, no fuss. The staff is polite, friendly, stayed in the building for only 20 minutes and solved their problem. Thank you.
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Света Нечаева
Level 5 Local Expert
July 10, 2023
The IIN was issued very quickly, literally in 5 minutes, there are no queues, the staff are friendly, there are water coolers. Actually, the whole of Astana is very friendly and nice
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МЕИИР Меиир
Level 2 Local Expert
April 12
We are infinitely grateful to Shu Kaikenovna, who works in this place of service, a real specialist, a real businesswoman! thank you so much more! 👍👍👍👍👍
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LudMila Gayevskaya
Level 7 Local Expert
May 22, 2023
Excellent PSC, automated, everything is in progress. The managers are patient, thanks to them. Clean, spacious.
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Эмма Бекен
Level 16 Local Expert
June 6, 2023
Okay, but not the machine that issues the 1kyz coupon, and the cop who does the 1kuu is sitting. On Day 1, we got up to get the ticket and sat down again to go to the person who was supposed to climb higher. He doesn't have to add another 2.3 people to the girl at the door, otherwise the mockery is just
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Санжар Есетов
Level 4 Local Expert
October 12, 2023
A good place and service is only always a queue 😊😊😊😊👌👌👌👍not well, the place is good 👍 well, what else are you looking at O_o well, since that's the case, can you subscribe to me?
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Карлыгаш Мукаметкалиева
Level 4 Local Expert
June 28, 2023
I went only once, I needed a certificate for my mother. It seems that the employees are adequate, they serve as quickly as possible. Also in front of the house 👍
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Константин Смыгин
Level 11 Local Expert
March 2, 2023
A good PSC. Polite staff. Everything was told and done. The service was provided as quickly and correctly as possible.
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Ильгиз К.
Level 15 Local Expert
April 3
Fast, clear, highly professional employees
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Сергей М.
Level 5 Local Expert
May 23, 2023
I applied for the purpose of obtaining an IIN. There were no queues, I applied 20 minutes later. By the end of the day, a notification arrived that the document was ready. Great job)
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Александр Ю.
Level 3 Local Expert
July 6, 2023
The service is good. We ordered an accelerated ID card and did it quickly on the same day.
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Куаныш Астанинский
Level 14 Local Expert
May 10, 2023
There are always huge queues, but in general it's not bad, it seems like competent employees are sitting there.
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Алексей
Level 6 Local Expert
March 2, 2023
You can apply for an IIN, even late. I made out around 19:00. It works until 20:00 from March 1, 2023 (I do not know how long according to this schedule, because before that I drove three PSC, one of them did not work, and the second stopped working until 20:00).
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Сарыкыз
Level 10 Local Expert
April 17, 2023
I was there once, the service was polite, I got all the answers to the questions that interested me!!!
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sandugash bazilova
Level 6 Local Expert
April 5, 2023
Very cozy, fresh renovation, fast service
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Алтын Музданова
Level 8 Local Expert
July 6, 2023
Very polite, we quickly took turns
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Евгения Шишкина
Level 7 Local Expert
May 26, 2023
Well done, everything is fast and competent
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Надежда Козодаева
Level 4 Local Expert
May 9, 2023
Queues. There are a lot of people, the queue is slow.
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Жетес Нурмаганбетов
Level 6 Local Expert
June 16, 2023
It was necessary to make the Ramp right
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Ayan Ashirbekov
Level 2 Local Expert
April 21, 2023
Terrible service, complete incompetence.
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Баур Орман
Level 10 Local Expert
June 15, 2023
There are a lot of people, the room is small, and there are also neighbors-a bank.
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Айдана Исабаева
Level 4 Local Expert
July 24, 2018
The Integrated Information System for Public Service Centers (hereinafter – AIS PSC, system) is an information system designed to automate the process of providing public services to the population through Public Service Centers (hereinafter – PSC, Center).
The main idea of creating a PSC is to provide comfortable and high-quality conditions for the provision of public services to the population on the principle of "one window", which will make it possible to become a single point of access and information management for the provision of services and organize advanced monitoring and control over the implementation of regulations.
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Инкогнито 7290
Level 2 Local Expert
June 2, 2023
Great job.
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Шухрат Сатторов
Level 3 Local Expert
April 15, 2023
Good service
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Гани К
Level 5 Local Expert
March 22, 2023
The service is not very good
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2
Bakhyt Arystanov
Level 11 Local Expert
May 13, 2023
An inconvenient place
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Акбота Калтаева
Level 17 Local Expert
January 29, 2023
🫰🫰🫰🫰🫰🫰🫰🫰😁😁💔💔💔
Super
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Виктор А.
Level 6 Local Expert
January 23, 2023
Works. 23.01.2023.
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Аян Жунусов
Level 14 Local Expert
June 18, 2023
Everything is fast
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Сакен Ескожаев
Level 7 Local Expert
May 13, 2023
Normally
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Бейбит Сейдагаламов
Level 4 Local Expert
April 13, 2023
Comfortable
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Qazbek
Level 21 Local Expert
April 12, 2019
The minimum queue compared to consumers of services, a decent waiting area minus for the lack of a buffet, as it was cold and I wanted hot drinks
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Руслан Машков
Level 25 Local Expert
April 27, 2019
This is the PSC. Frenzied queues. Sometimes employees just sit around, not accepting people. There are constant problems with paying for services by bank transfer.
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aygul k.
Level 4 Local Expert
November 24, 2018
The queue is too long. The operators are trying, but because of the large flow they do not have time.
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2
Айдар Сауранбаев
Level 4 Local Expert
November 19, 2018
Add up-to-date information on breaks of double solid and U-turns to the navigator.
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Алибек Ермеков
Level 7 Local Expert
June 11, 2019
There are not many people, the staff respond
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Асыл Ж.
Level 5 Local Expert
November 20, 2018
It was a very nice place. Comfortable
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Болховцева И.
Level 8 Local Expert
October 14, 2018
The PSC is like everyone else. You can't do without a queue to get something
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1
Toremurat Shanbayev
Level 4 Local Expert
August 3, 2018
Quickly. High quality and without delay!
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Куаныш Дусмаханов
Level 4 Local Expert
November 18, 2018
Service 5no waiting for your turn for a very long time