Astana, Jánibek Tarhan kóshesi, 9крыльцо 8, помещение 43
Qazrem
Directions
Microdistrict Alatau
330 m
Features
Credit card payment
Wi-Fi
Kaspi Red
Mining equipment repairs
Monitor repair
Warranty center
Service maintenance
Data recovery
Possible with a dog
Brand mobile phone:Samsung, Apple, Huawei, Meizu, Sony, Xiaomi, Honor
Petfriendly:allowed with all animals
Wheelchair accessibility:unavailable
Payment method:discounts on services preferential categories, discount system, prepayment, cash, payment by card, bank transfer, installment, cashless payment, QR code
30 reviews
November 20, 2024
do not use the services of this obscure organization with people who call themselves engineers! I'm not in your database and my brother left the phone. What kind of video apology? you are so afraid of embarrassing yourself, as if you have a reputation. according to the recording of the conversation, you say that there are no new nand chips and they were installed from another used phone, in response to the claim you write that you installed a new one. ignorance of the law will not release you from responsibility. we will also shoot a video in @astana pokazhet, where everyone who got into your fake office will leave unreadable comments.
they sort out your equipment without your knowledge and use it at their discretion! they ruined an expensive phone, made repairs instead of diagnostics, opened and soldered, changed, got something! Better go to the officials! Never contact us here!!! Ilyas Isabekov is inadequate and incompetent, who allegedly behaves like a fraudster, leads the conversation in the other direction, asks unnecessary questions, lies openly! They are answered with "what is necessary" in a civilized and modern Astana, there should not be such people! and the use of other people's property, and even more so intentional damage, has never turned out well for anyone …
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1
November 20, 2024
in response to our pre-trial claim, the cossacks responded by saying that now they allegedly installed a new part, and we went home satisfied. although it is mentioned in the audio recordings that the part is "a donor from a used phone," and there are no new ones. but as it turned out, NAND chips are new and they cost much cheaper than 90,000 tenge. We returned the phone several times, they accepted it again (5 times), thereby confirming that the cause of the problem was on the part of the service. if they had initially refused to take it and said, "it's not our fault," then it would be another matter. you could say, "you already had these problems with your phone before contacting us." they had the maximum time to "diagnose" him and find out in 12 days. but new diagnostic results keep coming)) after I brought the pre-trial claim personally, on the same day I was sent an SMS: "according to the diagnostic results, new problems are not related to replacing the chip, come and pick up the phone." I should have received this SMS clearly not after almost a month and pre-trial proceedings. this attitude already speaks, apparently, about some kind of personal hostility of the performer to the client. (considering recent phone conversations) they still have the iPhone.
Why should we, as outraged customers, dissatisfied with the service, dissatisfied with the constant lies on your part, shoot video apologies and delete comments? where is the customer focus? why can't you provide certificates of completed work, as they say on your official website? why are you still ignoring the facts, and if you answer, then you talk as if we are old acquaintances? do you think that the law of the Republic of Kazakhstan bypasses your organization?
Even if the fair court of the Republic of Kazakhstan turns out to be on the side of the "scammers", I will spend my free time: shooting videos, attracting metropolitan bloggers and local public sites (with references to facts and evidence) to create maximum resonance and involve government agencies to sort out this unpleasant situation. Ignorance of the laws does not exempt you from responsibility!
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2
October 21, 2024
Thank you for changing the glass of the tablet display, repairing one laptop, reassembling another and fixing the flash on a rare phone that did not lose its moisture protection after that. I recommend and will recommend you to my friends. The interior is always clean, warm, and the staff is positive :)
For responding to messages in WhatsApp, also by text, and not by voice - you need a monument.
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1