I needed a certificate of family composition. Two passport officers changed their passports . The visitors filled out the forms themselves. At the same time, they rewrote them three times. And because of one certificate, which is issued in three minutes, we had to wait an hour and a half. (Despite the fact that you do not need to fill out any forms to receive this certificate)While people were filling out the forms and rewriting them three times, two passports could be given ten such certificates, rather than gathering a crowd (there were 5 people behind me, some just turned around and left.)!"We have registration" What kind of registration if people filled out the forms themselves, and the passport officers created the appearance of work. No organized work. So you should put another passport officer to work for such quick operations. Or to issue certificates during registration, rather than create the appearance of work. That's right, people wrote in the comments - the service is at the lowest level. And we live in the 21st century.
See original · Русский
1
Глеб Малащенко
Level 5 Local Expert
October 22, 2024
The process is fast, there was practically no queue. The staff is polite, explained everything, helped with translations. In principle, everything is convenient, but online would be faster
See original · Русский
1
Leon Shkolnikov.
Level 4 Local Expert
February 8
I will describe my experience in communicating with a specialist whom I encountered on the issue of recalculation for the removed water meters in my apartment on December 20, 2024. When talking to me on the phone, the specialist concealed that the reporting period for taking water meter readings was on the 31st of each month, but said that payment for water consumption in November was made before December 25, and deliberately misled me, explaining that the water meters were removed on December 20. I recalculated 56 rubles and 22 kopecks for the main payment, and I paid 82 rubles and 75 kopecks for December 2024. It was hard for me, because I'm a group 2 disabled person and I'm entitled to benefits, but recalculating the water was a disaster. This is a huge disadvantage in customer service. Leonid Ivanovich Shkolnikov, 54, a resident of Mogilev, is a disabled person of the 2nd group.
See original · Русский
Петр Кобинцев
Level 2 Local Expert
July 16, 2024
Not only is there not enough space, but services cannot be paid for. You either need to go to the cashier a block away, or via the phone (which is not an opportunity from the RCC), while many do not accept payment through their erip. You're rushing to pay. Why is there no way to at least pay with a card? What is required of everyone! The Stone Age. The procedures cannot be paid for under the contract after registration, only immediately. One of the backward RCC of the city.
See original · Русский
1
1
Ирина Ширяева
Level 6 Local Expert
October 8, 2024
All the issues that had to be solved were solved quickly and without problems. Friendly attitude
See original · Русский
1
Диана Харт
Level 5 Local Expert
May 15, 2024
They explained everything very calmly and helped me with the questions I was interested in. The passport officer was very pleasant to talk to. There are no complaints. Give strength to workers with citizens like us)
See original · Русский
3
Andjey Holosoff
Level 8 Local Expert
November 8, 2024
The RCC is operating normally, surprisingly there are no queues, or there are almost no queues. Courteous service, assistance and advice are provided to you in almost the best possible way. Old repairs and walls were boring and depressing, but now it's quite decent. The rating is a solid "five".
See original · Русский
1
Владимир Терещенко
Level 30 Local Expert
November 28, 2023
Everything is fast and convenient, versatile staff and this is the most important thing. Thank you for your prompt and competent explanation. Good luck with your work?
See original · Русский
1
Ната Че
Level 11 Local Expert
October 27, 2024
Strangely enough, all issues are being resolved. There are unpleasant moments, but in general it's a sin to complain.
See original · Русский
Дмитрий
Level 22 Local Expert
January 7, 2024
Excellent staff, thanks for the help in filling out the documents, I registered my brother in my apartment, the staff turned out to be very polite and friendly....
See original · Русский
Нейм Фамилия
Level 3 Local Expert
November 16, 2023
I liked that I left an entry in the complaint book about the bad attitude and lack of pens on the tables and the answer came quickly enough, where it was said that a conversation was held and pens were added to the tables. I came to them another time - I really have pens) Nice, thank you
See original · Русский
1
2
Марина Куткович
Level 10 Local Expert
September 2, 2023
Polite staff, they let you go quickly , you don 't have to wait long . The pile work is done competently .While the documents are being done, you can wait . The room is made comfortable .No matter how much I go there, I really like it.
See original · Русский
3
Александр Гаврилко
Level 10 Local Expert
April 20, 2023
They could not say the whole documents for registration. I had to go home three times. One and a half km on foot. Downs!!! If you can't memorize such elementary stuff, honestly say: read it on the counter!!!! (I really messed up too: I should have said right away: "all the documents." And I was just saying documents.... In general, after the second return, I just screamed at them from impotence. And they, too, at least once apologized or something sensible in response!!!!! (By the way, when I came for the third time, an absolutely adequate kind woman was sitting). )There's an old, Soviet piece of paper hanging there, which is difficult to notice - behind a bunch of "advertising" on the stand!!! There are all the documents for registration, registration and analogues. I was looking even before I turned to them. It's hanging right between the passport holders. A4. Grey. On old paper.
See original · Русский
3
1
irina Nik
Level 3 Local Expert
August 1, 2023
I had to wait for my turn for 20-30 minutes, but it's understandable that the workload is always high. There are no questions for the staff, I advise you not to be shy and consult in advance, so as not to run after missing documents and certificates))
See original · Русский
1
1
Екатерина Семашкевич
Level 7 Local Expert
February 16, 2023
I was satisfied with the service, everything was told, prompted, advised. The staff is adequate, they do not attack people, but politely ask them to either wait or redirect them to a free specialist. By the way, there are no queues, there is a maximum of one person, and he is quickly serviced
See original · Русский
3
1
Вячеслав С.
Level 20 Local Expert
September 21, 2021
I had to visit several times, the specialists are quite competent, attentive and responsive. Passport officers do their work quickly and carefully. Convenient operation mode. Receipts for housing and communal services come regularly, that's why the current repairs of houses under the maintenance of housing and communal services were carried out with the same efficiency. But the cost of deductions for current and major repairs is very impressive in terms of revenue. The location is not very convenient, especially if you have to take a certificate in winter. The bus stop is about 800m away. 😤
See original
3
Дарья Кошелева
Level 7 Local Expert
June 21, 2023
No matter how many times I come, there are always polite passport officers. The service is pretty fast, even if there is a long queue. Therefore, I give 5 stars.
See original · Русский
3
Татьяна Булчинская
Level 10 Local Expert
January 28, 2023
I applied for registration.Very attentive and polite passport officer, explained everything, helped fill out the documents.Communication left a pleasant feeling. It's a pity I didn't ask her name, I should have worn a badge!)But this is not for criticism, but as a suggestion!)
See original · Русский
1
Artsiom Bulaev
Level 11 Local Expert
January 21, 2023
The working time is convenient.
The staff is generally good: most of the employees answer the questions asked and do their job in full.
When making a phone call, everything is also informative.
Slowly, the level of work of the RCC is growing, which may not please
See original · Русский
Ксения Козлова
Level 8 Local Expert
August 5, 2023
The service is long, the staff is 50/50, there are very polite, and there are some that are creepy. There is only an urgent need
See original · Русский
2
1
Александр Тропынин
Level 20 Local Expert
June 9, 2024
Fast and competent service
See original · Русский
No name
Level 6 Local Expert
April 5, 2023
There are two girls who are smart 😌
They will explain everything , chew it up and put all the information in their mouth
All the other little snakes, always busy
And of course, as always, there is nowhere to park
See original · Русский
3
1
Анастасия Близнец
Level 10 Local Expert
October 28, 2022
Good staff, they will tell you everything, they will show you when filling out documents. If you call by phone, then everything is OK here too, polite communication and answers to questions are provided
See original
1
Юрий Я.
Level 7 Local Expert
July 22, 2023
Well done. They make inquiries quickly. A very polite girl.
See original · Русский
1
Анастасия
Level 3 Local Expert
June 22, 2023
Highly qualified staff. Competent staff.
See original · Русский
Александр П.
Level 7 Local Expert
October 2, 2023
People are always tired, because in places they can afford to be homey. And so oychny RCC
See original · Русский
2
1
Александр Остапенко
Level 8 Local Expert
August 10, 2023
They can't make a porch.
Common with housing and communal services.
There are no questions about the service.
That's all right
See original · Русский
1
Михаил Долгих
Level 5 Local Expert
October 12, 2023
This is our district RCC. Always kind to visitors.
See original · Русский
3
катаржина долинская
Level 9 Local Expert
June 22, 2023
They say one thing on the phone, but in fact it turns out completely different!
Incompetent.
See original · Русский
2
1
Славянка
Level 9 Local Expert
December 18, 2021
Good location of the bank branch. I like the fact that ATMs are located separately, you do not need to enter the operating room. Polite staff. And also nice bonuses: yesterday they offered to issue a bank card at a reduced price.
See original
2
2
Александр Протасов
Level 6 Local Expert
April 16, 2024
They work efficiently
See original · Русский
3
Андрей Малащенко
Level 6 Local Expert
September 18, 2023
We made everything out politely and quickly
See original · Русский
3
Сергей Ч.
Level 13 Local Expert
March 1, 2023
They provide competent consultations and fast services
See original · Русский
Инкогнито 7014
Level 4 Local Expert
December 2, 2023
Quickly. Promptly.
See original · Русский
1
1
Вячеслав Бубликов
Level 11 Local Expert
May 30, 2023
They work quite quickly
See original · Русский
Sergey Popasov
Level 3 Local Expert
February 2, 2024
OK guys
See original · Русский
2
Юлия Игоревна
Level 5 Local Expert
January 28, 2024
Good staff.
See original · Русский
3
Юрий Клинцов
Level 4 Local Expert
May 3, 2023
There were a lot of people, but only two passport officers worked
See original · Русский
1
1
Владислав Нестеров
Level 10 Local Expert
April 26, 2022
Two passport officers who have a queue for an hour or two and 4 more free windows with bored girls. But the specialists are good, while I went to get the missing document, they filled out all the necessary papers for me
See original
Алексей Кустовский
Level 4 Local Expert
May 8, 2023
Competent and courteous employees
See original · Русский
1
1
Денис Латушкин
Level 5 Local Expert
October 25, 2022
Good specialists, they work quickly
See original
2
1
Жигарева И.
Level 3 Local Expert
July 28, 2022
More than one specialist does not answer the phone...The job is disgusting.