RSC 1 of the Moskovsky district left exceptionally positive impressions! Polite and professional staff, fast service and a comfortable atmosphere. All issues are resolved promptly, without unnecessary delays.

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Алина Еркович

Level 2 Local Expert

We applied to the Housing and Communal Services N116 of the Moskovsky district of Minsk with a request to change our passport due to the expiration of the previous one, but there were problems related to: 1) with a large number of people, due to the long service of specialists, because people filled out documents in front of them; 2) it was necessary to stand in line several times, first to get the necessary form to fill out, and then for the specialist to check if he suddenly found an error, told him to redo and queue up again becausebecause of this, I had to spend a lot of time on this (we stood in line for about 2 hours); 3) the waiting was as uncomfortable as possible, because there was no air conditioning, the windows were open, but it was not felt, there were few chairs, and there were no samples of documents to fill out the necessary forms, for certain persons from The crowd was given priority service, although it was not clear for what reasons they were taken to another office, only 3 specialists worked, although there were about 15 people in the queue. There were no such situations in other branches, apparently this one is special!!!

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Наталья кисоеоьк

Level 3 Local Expert

The horror is that you stand in line for an hour to pick up an old passport.although it would seem that you should be coming to the window next!!

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