Rbank

Rating 4.0
153 ratings
Rate this place

42 reviews

Level 5 Local Expert
March 21
There are very "interesting " orders at the checkout here. They gave out dollars with stamps, checked them immediately without leaving the cash register, asked for a replacement and was refused, since they are "solvent", but these do not suit me. I had to wait for senior and higher-level employees to be replaced - and this is time and nerves. It happened more than once and with different cashiers, so I conclude that such a policy is to issue dilapidated bills and refuse to replace them at such a request. I wouldn't go to this ill-fated bank with pleasure, but sometimes the circumstances are higher... By the way, other banks either warn about the condition or change it absolutely without complaints and questions, if it is necessary.
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Level 5 Local Expert
October 1
There is NOT a SINGLE client in the Bank, there are a lot of specialists at the tables, and I am the ONLY ONE of the clients waiting for God knows how long to be accepted!
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Level 3 Local Expert
October 13
I wanted to make a deposit in this bank. I downloaded the application, registered, issued a virtual card, and transferred money to it. That's it! I can't make a deposit from it because the card limit is 300 rubles! What kind of nonsense is this? Can't I transfer money from my account to my own account at your bank because of the limits? Accordingly, it is also impossible to take the money back because of these limits. This is the bottom of the bottom
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Level 15 Local Expert
February 21, 2023
They ruined your credit history. We leased a car from them to a legal entity. After the accident, they had to compensate for the cost, but they agreed to lease a new car from them too. The payment was supposed to come from the insurance company. As a result, the insurance company delayed payment for a new car due to the assessment of the damaged car, and our organization was charged with late payments. As a result, the servicing bank refused the overdraft. They responded negatively to requests to correct the credit history (they only wrote a letter), offered to give us a loan themselves, but drowned us in bureaucracy for 2 months and did not give anything for their bureaucratic reasons. According to the servicing bank and another one, they are not satisfied with only a spoiled credit history.
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2
Level 4 Local Expert
May 29, 2023
This is the first time I've encountered such terrible service. Clearly, the bank's staff is not that they are not interested in servicing individuals, but it seems that they do not want to do this at all. Extremely slow service – on average, people sit in line for an hour and a half, but I happened to sit all 3! But there is only one plus – a machine with coffee, sweets and sofas. So to speak, to have a snack and sleep while waiting in line.
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Level 13 Local Expert
March 4
The attitude towards individuals has changed a lot, for the better. Interesting products have become available. The bank is changing for the better. Well done
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Level 15 Local Expert
August 6
They sell old-style dollars, and when you want to hand them back, they don't accept them))
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Level 30 Local Expert
March 5, 2023
A good bank And in the light of new innovations, this bank generally "rules" ahead of the whole planet! This bank conducts transactions that some banks ignore. Therefore, who is "in the subject", understands who is not- come, find out, they are waiting for you here, you are welcome here! All the information is on the Internet!
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1
Level 7 Local Expert
October 19
A very good bank , almost the best…
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Level 9 Local Expert
July 19
A nice quiet bank. Without crowds and queues
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Level 5 Local Expert
December 27, 2023
It is inconvenient to get there without a car, only by taxi. The reception of clients is fast, this is a plus. The workers are nimble. There are few ATMs, but more or less so.
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Level 10 Local Expert
November 27, 2022
I applied for a loan.They were invited quickly, because there were no clients.Yuri Alexandrovich was polite and very competent. We signed the contract without any problems! There is a beverage machine in the lobby. But, unfortunately, there is no ramp for elderly visitors. The stairs are very slippery (it just snowed!)
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Level 8 Local Expert
November 16
The service is at zero level.
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Level 8 Local Expert
August 6, 2022
Polite staff. They will always help, advise, tell you how to do it better and help you collect documents.
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Level 7 Local Expert
May 30, 2023
I had to wait a long time, but there is a convenient waiting area and you can buy coffee with a bar
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3
Level 11 Local Expert
March 27, 2023
I was at the bank during the day, there was no queue. They were quickly called both to the cashier and to a customer service specialist. Polite staff.
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3
Level 13 Local Expert
January 23
One of the few highlights of the branch is the ATM on this street.
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Level 21 Local Expert
December 16, 2023
A small bank, few employees - sometimes you have to wait a long time.
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Level 8 Local Expert
March 13, 2023
A terrible bank in terms of servicing individuals. persons: the queues are small, but 3-5 people in front of you can wait 2-3 hours, because one specialist works and he is not at all interested in speeding up the customer service process ... in general, welcome. You can't earn a good reputation with this approach.
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Level 4 Local Expert
February 25, 2022
No matter how many times I've been there, there's never been a queue. Fast and intuitive service. The only disadvantage is that it is not very convenient to get there.
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Level 7 Local Expert
March 11
On the phone, one thing is on the case, another
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1
Level 10 Local Expert
August 7, 2021
Very friendly staff who quickly and clearly solves problems and requests
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Level 7 Local Expert
May 22, 2023
Decent service.
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3
Level 9 Local Expert
October 9, 2020
The horror!!!!! You don't respect yourself going there. Treating customers like dirt. You take the ticket, there are 4 people in front of you. And then you wait an hour because other clients of legal entities are called in front of you without a queue
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Level 5 Local Expert
April 4, 2023
it is difficult to call the branch a bank; the service is long and conditionally competent
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1
Level 15 Local Expert
December 27, 2022
It's a very long time to wait for the translation suite.
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1
Level 13 Local Expert
February 26, 2020
After the repair, they began to serve individual entrepreneurs even faster. It has become more convenient, in my opinion.
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Level 13 Local Expert
May 8, 2023
A great bank
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2
Level 2 Local Expert
July 20, 2020
Customer service is like in the cartoon "Metropolis" where the liners are sitting at the cash registers.. 12 jobs, 1 manager.. I served one client for 40 minutes. It's terrible!!! Disgusting!!
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Level 7 Local Expert
July 11, 2022
The service is normal
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Level 5 Local Expert
August 5, 2021
Rare free parking. The norm. Exchange rates
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Level 3 Local Expert
July 20, 2020
Slow service!! There is one worker sitting when there is a long queue. I am terribly dissatisfied with the service provided by this bank.
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Level 15 Local Expert
January 25, 2020
Fast, convenient. Electronic queue. Parking is the only problem
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Level 5 Local Expert
February 4, 2020
Conveniently located Easy to park Excellent cashiers No queues You can buy coffee
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Level 12 Local Expert
April 15, 2020
You can get a good night's sleep while waiting for your turn! one huge plus of YUMMY.COFFEE inside
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Level 15 Local Expert
June 23, 2021
The bank is super, there are really few ATMs
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3
Level 17 Local Expert
March 23, 2020
Well, a very long service, no one is in a hurry in our century!
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Level 7 Local Expert
November 19, 2020
Everything is very long, slow and sad
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Level 6 Local Expert
February 11, 2021
Good service
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Level 9 Local Expert
November 26, 2019
I do not know the service, but the leasing conditions are good!
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Level 4 Local Expert
February 4, 2020
Not a convenient work schedule
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Level 15 Local Expert
July 28, 2019
A normal bank
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