03/22/14. We were the first customers of this branch, we bought currency, the amount is considerable. The money was given wrapped in a paper ribbon with the seal of this bank.
On 03/28.24, they arrived at this branch around 14 o'clock and asked to transfer the currency (bought in the same branch a week earlier, the money was in the same tapes with the seal of the bank of the solution) into Belarusian rubles and credited to the current account of the GZHS. There is no limit to my indignation!!!! 3 bills that were sold to me at this bank were rejected due to defects!!!!! How is this possible?!? They sold it, but they didn't take it back!!! Everything would be fine, but not a single exchange office accepted these banknotes from me yesterday, they offered to export them abroad! It is beyond comprehension!
be careful when buying currency in this bank! I do not recommend doing this.
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Владислав Харламов
Level 15 Local Expert
January 30, 2022
There is a small bank branch in the city center, there are few staff, but in general I did not observe queues.
The staff is polite, the specialists answer all questions in an accessible way.
I have accounts in almost all banks in Grodno, and the most pleasant interest rates on deposits in foreign currency brought me to this bank. I have not found the best conditions in Grodno.
I would like to say a special thank you for the mobile application, although it is designed terribly, but in terms of comfort of use and functionality it is one of the best.
The bank is foreign, not state-owned.
I take off one star for my work schedule (only weekdays during working hours) and there is no possibility of visiting a bank branch on weekends.
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Вера Альбо
Level 3 Local Expert
September 16, 2022
Not timely updating of the application in different "AppGallery" stores
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Я. Снежана
Level 9 Local Expert
June 10, 2022
A small room, how many times I've been, I've never found queues. The staff is always polite.