I stopped by to buy a spare part for the compressor.I turned to the manager Andrey for a long time, explained what was needed and asked to show the spare part, to which the answer was that it was difficult, you need to look in a warehouse, etc. it seems that a person does not sell spare parts, but on the contrary.I turned to the senior and he solved everything and showed me the detail. But the walls are all covered with certificates, and the staff doesn't know how it works, and the management probably doesn't care.
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Show business's response
сергей стасик
Level 4 Local Expert
May 2
I gave the tool (serviceable) for repair (I bought a plasma cutter, it did not light the arc, I decided that it was not working properly and took it under warranty, it turned out that the consumables were faulty), they have not been returned for two weeks, the program did not work, the car does not drive, the weekend has been two weeks, do not ignore this non - master 's
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Андрей Филипчук
Level 2 Local Expert
May 5
I stopped by due to a breakdown of the Makita electric lawn mower (the engine was slowly unwinding). The diagnosis is replacement of the engine and knives. He unwound the mower himself and, on the advice of an electrician friend, replaced the capacitor at a cost of 18 rubles. Everything worked without any problems. "THANK YOU" for the diagnosis of 27 rubles.
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Добрый человек.
Level 4 Local Expert
February 3
don't even waste time on a call, the receptionist said we don't repair our brands), she named some three Chinese ones. This is the first time I've heard this, that they would refuse to earn money.
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Show business's response
Виталий Ровинец
Level 8 Local Expert
May 7
We didn't do any repairs or diagnostics, wasted time. But I ran around the floors. The director boasted about having a stack of complaints. In general, I do not recommend this compounding.
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Алексей С.
Level 19 Local Expert
August 29, 2024
Excellent workshop for the repair of various tools. In addition, there is a spare parts store.
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Антон П.
Level 3 Local Expert
June 21, 2024
Customer focus is at zero. It feels like when they answer your phone, that you have to beg them to earn money on repairing your tool. They respond rudely. After the call, the desire to contact this organization disappeared.
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Наталья М.
Level 4 Local Expert
August 2, 2024
Great, thanks a lot to the master! I repaired the lawn mower, everything is as requested!
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Хлебушек
Level 5 Local Expert
August 22, 2024
Mediocre service and here's why. My trimer broke down, revved up and stalled, did not start, and the starter also jammed. This service performed warranty repairs. They did not find any problems, proudly replaced the candle, recognizing the case as non-guaranteed, and gave it away. After repair, after 20 minutes of operation, the trimer revved up, stalled, and the starter jammed altogether.
The essence of the claim: The service made an erroneous diagnosis, did not identify the essence of the problem, did not fix the breakdown, and because of this I lost the warranty and my time
S/N 7,410
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Mаксим Кудров
Level 9 Local Expert
June 18, 2024
Not all tools are repaired, and the whole team is not respectful to the buyer
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AnDo TM
Level 12 Local Expert
November 29, 2022
I handed over the HDC HD-A101 compressor under warranty.
The next morning, the device was repaired, which I was surprised and undoubtedly pleased with. A notification has arrived in the mail. At first I was afraid that the payment invoice was attached in the letter, but upon arrival they did not ask me for any money, so I have no questions. I am very satisfied with the service and repair, everything is done quickly and accurately. Since Tuesday morning, there were no people, so I didn't even have to stand in the acceptance queue. It is better not to use the navigator, especially if you drive along the outer ring, it does not behave correctly, it is better to immediately look at the map of the passage on the website.
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АА АА
Level 30 Local Expert
January 29, 2023
I arrived - and in the end I was practically sent. They didn't even give me an explanation of the problem. As a result, I went to the fast and furious - everything was there and help and advice on repairs and I bought everything I needed. Special greetings to the guy with the beard - fewer such workers for everyone
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Игорь Хиневич
Level 8 Local Expert
August 4, 2022
I regularly buy spare parts for tools here, convenient search according to the scheme of the tool, a wide range (original and analogues), polite staff
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Андрей К
Level 17 Local Expert
April 17, 2023
We took the screwdriver for repair quickly, I didn't get home yet - the master called back to coordinate the cost of the work and the problems found, and an hour later I received an SMS about readiness. I was pleased with the service
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Масло В.
Level 2 Local Expert
June 15, 2022
Good afternoon. At the end of April 2022, I purchased a Vortex Ks 1690 li battery sprayer. On the second day of work, it failed, it was sent to the service- a factory defect, the pump does not work. We did it in a week and sent it to Zhitkovichi.. The second time the work stopped working again. We checked in the store, at the place of sale, it does not work. It was sent back to your service center. On Monday, 13.06. they called back, said that there were no defects, it was in good condition. But it takes two weeks to send it back. Faced with irresponsibility. At the end of the summer, the pollinators are no longer needed.
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Alex Klin
Level 8 Local Expert
June 3, 2022
Repairs and spare parts for almost all electric and gasoline tools. Quickly and efficiently. I bought everything I needed in one place!
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сергей куликовский
Level 4 Local Expert
July 28, 2022
I was repairing the "battered" reismus of Makita, I thought that he was "sick of it", but they repaired it, "brought it back to life".
It's great that there are original spare parts available. Thanks
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Сергей Петров
Level 6 Local Expert
April 29, 2023
The staff is polite and helpful.The quality of service is excellent
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Татьяна К.
Level 3 Local Expert
August 7, 2022
Excellent service, well-organized work. Everything is fast and high-quality.
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Константин Седляр
Level 7 Local Expert
February 20, 2022
After visiting this organization, it is immediately clear that people strive for the level of European service. It can be described in three words: fast, high-quality, expensive.
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Евгений Давидович
Level 4 Local Expert
January 19, 2023
In a minute, we picked up the details for the grinder.
After 3 minutes, I paid and took it away,
Quickly and efficiently
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Вячеслав Андреевч
Level 4 Local Expert
December 31, 2022
I bought a thermocouple for a gas gun. Everything is fast and clear.
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Елена Кадышева
Level 9 Local Expert
June 27, 2022
It was repaired quickly. I liked the prompt notification- the order can be tracked online
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Кирилл Голянтов
Level 6 Local Expert
May 30, 2022
Great company. All business processes are well-established. An example for a business.
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Виталий П.
Level 8 Local Expert
May 17, 2022
The best repair I've come across. Fast diagnostics, reasonable prices, fast delivery of spare parts if they are not available. I recommend it to anyone who asks where to repair the tool.
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Андрей Артюшенко
Level 2 Local Expert
June 10, 2022
It's a bit far, but there's always a place to park. There are problems with spare parts now.
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Дмитрий А
Level 9 Local Expert
January 19, 2022
One of the best tool repair services in Minsk. Repairs as soon as possible. Prices are humane.
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Alexander Karavaenko
Level 8 Local Expert
December 16, 2021
Excellent service. Everything is done quickly and efficiently. I will definitely come again.
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Юрий Павлович
Level 11 Local Expert
March 11, 2023
A normal attitude towards customers and quickly repaired !!
See original · Русский
Елена
Level 8 Local Expert
May 11, 2022
They refused to repair the hammer drill because it is not a real "Boch". So what? He served faithfully for many years. Disappointed, it's a shame...
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Роман Рзаев
Level 9 Local Expert
January 20, 2022
Very good service center, repair quickly and efficiently
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Александр Шманай
Level 10 Local Expert
April 21, 2023
Not everything is smooth. A lot of things are not being repaired.
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Константин Медведев
Level 6 Local Expert
May 23, 2022
I was repairing a lawn mower. It was repaired on the same day (there was no fuel filter from the factory).
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Константин К.
Level 15 Local Expert
July 26, 2021
Repairs are carried out quickly and efficiently, especially warranty
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Александр
Level 9 Local Expert
December 15, 2021
👍 Did THAT with a miter saw. I handed it over , took it away on the call. Quickly , efficiently . Satisfied 😁
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Сергей Высоцкий
Level 9 Local Expert
August 15, 2021
There is a long queue for work, I wanted to ask an angle grinder for repair, in response I received a queue of 10 days and it is not a fact that they will do it
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Павел Д
Level 6 Local Expert
November 21, 2022
I respect you for the correct and competent approach.
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Юрий Я.
Level 13 Local Expert
June 29, 2020
A controversial feeling , an instrument was brought under warranty , they could not explain on the phone how to drive up to them, they were rude and said that there was a driving map on the site, there was no scheme, they said about the warranty, not warranty repair, paid for repairs, repaired quickly, everything took 3 days
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Show business's response
Вольдемар Рабинович
Level 3 Local Expert
July 19, 2020
In any case, do not contact this office.They don't even open the power tool.I handed over the electric mower, after 20 days they told me to throw it away.The drunkard's neighbor looked at it-he's been working for the second week!!!
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Show business's response
денис афанасевич
Level 5 Local Expert
May 29, 2022
They are very greyhound receptionists, they do not know how to communicate with people at all.
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Артем С.
Level 11 Local Expert
April 4, 2020
In general, a good organization, but it is worth adding politeness to the staff working with clients both in real life and on the phone. A good assortment and catalog.
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Сергей
Level 12 Local Expert
November 30, 2019
It is expensive, long, the staff is not competent, they are rude, I have not seen such horror for a long time! I tried several times to contact this company to buy spare parts and repair, but after talking with the staff, the desire disappears
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Show business's response
Амидас
Level 18 Local Expert
June 1, 2022
Queue, not polite staff
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Сергей Тимохов
Level 7 Local Expert
June 29, 2022
The best service center
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Лицкевич Дмитрий
Level 6 Local Expert
May 30, 2022
Everything is just fine,
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Кирилл Миськевич
Level 4 Local Expert
February 3, 2022
A good selection of spare parts
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Алексей Толстиков
Level 17 Local Expert
August 8, 2020
The lawn mower was promptly repaired, but the burst crankshaft was not replaced under warranty.
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Евгений Л
Level 10 Local Expert
November 7, 2021
Excellent service, it would be like that everywhere)
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Владимир Коцан
Level 3 Local Expert
August 13, 2020
He's a tough guy. I have known for a long time and I am always happy with the result!