RSTs № 5 Frunzenskogo rayona g. Minska

4.6

508 ratings

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Natalya Shatskikh

Level 2 Local Expert

Wonderful staff, always a very warm atmosphere. They'll smile at you, listen calmly, and help you quickly. There are no queues. You always leave in an even better mood than you came in)

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Pavel Kukushkin

Level 7 Local Expert

Excellent staff, everything was clearly arranged, all questions were answered and suggested what to do next in the apartment. The passport officer also works quickly and clearly, many windows are running at the same time.

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Елена Александровна

Level 10 Local Expert

There are amazing specialists and very greedy managers who do not consider it necessary to encourage employees who do their job well. Everyone should be equal: Masha is a quitter, and Lena is a plowman.

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JuliaB

Level 6 Local Expert

A multifunctional institution. I changed my passport here, took a certificate for an apartment donation, dealt with utility bills. Minus: queues. When the office is responsible for "everything", the whole Kamennaya Gorka comes here to solve problems (((

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Игорь Путицкий

Level 14 Local Expert

A wonderful team. Everything is always fast and friendly. We need help and get answers to questions without any problems. Thank you so much for your hard work and patience.

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Виктория Форс

Level 9 Local Expert

Excellent specialists . They applied for a passport replacement today . Everything was explained , explained , many thanks to the specialists . It was very pleasant. There are no queues , everything is on the light .

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Maks

Level 9 Local Expert

I came to the passport officers to pick up a couple of certificates, before that my mother called and asked if the 14 child could come himself, to which they said yes, I came from the other side of the city, tired, and they tell me that I can only with a legal representative, call my mother to ask why, my mother asked me to give her their number so that she would call So they said they didn't have a room, the service was terrible, they were far away, they just exhausted their nerves.

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Александр Мильгуй

Level 18 Local Expert

Unlike the same RCC on Nemanskaya 22, there are no queues and extremely friendly staff. I can't even believe that this is a state institution. I was accepted half an hour before the end of the shift on September 13. And although the paperwork delayed the employee a little, it did not bother her and she helped in every possible way with filling out all the forms. Thank you.

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Владимир П.

Level 5 Local Expert

Everything is always fine. Politely, quickly and to the point. They will always answer any question.

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Jora

Level 3 Local Expert

I waited for a connection with a utility specialist for about an hour, I was the thirtieth in line, after the connection I asked a question and the connection was cut off. I call again and again the thirtieth in line.... Then without comment, I wait for the connection again for more than half an hour. I will not explain the essence of the question, if in a nutshell, then one not very competent specialist argued to me that it was I who should come and terminate the contract that I did not even conclude, it is good that there were more literate people who called me back and solved the issue without my participation, for which thank you very much to this girl, if not for her I was on the verge of breaking down to solve this issue in a different way. One star to the boss and deputy who did not get through at all, and to the specialist "who provoked me to a conflict with his professionalism." The girl who saved my nerves and position has five stars and many thanks!

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Константин К.

Level 15 Local Expert

It looks like women are working out of place. Angry, they don't know how to make inquiries, they send them to the ogim for any reason.

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Алена Роговская

Level 7 Local Expert

I really like it, there are never queues, specialists work quickly, and it is not far away.

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Михаил Бортун

Level 3 Local Expert

A cozy center. There is no queue, it was served quickly. Parking without problems on the ob

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Владислав

Level 12 Local Expert

Overall, good. I spent 2 hours here, a little bit, even a lot 😶🌫️

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Ольга Королёва

Level 2 Local Expert

Friendly staff! Everything is fast and efficient

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Елена Лепехо

Level 3 Local Expert

Thanks a lot to the staff! My Lebanese grandson's birth certificate has been kept for many years. They thought they had lost it. They found me. They called.

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lilims

Level 3 Local Expert

Maybe I was lucky, but there were few people, so all the issues were resolved quickly. The staff is polite, if you have any questions, they calmly explain everything and help. There are no complaints about the work.

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Витта С

Level 6 Local Expert

An institution with top-level service. And they will help and prompt, without shouting and snorting, which I have met more than once in other installations.

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Лебедева Наталия

Level 4 Local Expert

I want to express my great gratitude to the passport officers, Budai Olga Leonidovna, for her professionalism, humanity, responsiveness - only with such an employee do I want to communicate and thank her, a man in his place! Also, many thanks for the help to passport Lapchik Vera Petrovna! It is very pleasant that such professionals help people..

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Наталья Титовец

Level 5 Local Expert

There are no queues, everything was done quickly. We consulted you on all the questions you asked.

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тамара слукина

Level 7 Local Expert

I applied to the RSC twice. I talked with lawyer Tatyana Anatolyevna. Thank you so much for your attention and patience with us. She told me everything, explained how to fill out the documents. Good luck in your hard work

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Андрей Алиферович

Level 12 Local Expert

They work quickly and culturally. This is very encouraging.

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ALISA

Level 8 Local Expert

The staff is polite, everything is explained in an accessible way. there is a large passability of people, which makes it necessary to wait a long time, but there is an electronic scoreboard that does not allow you to get lost in the queue

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Мирончик Людмила

Level 5 Local Expert

It's very far, it's hard to get there, and still to go. Public transport is not available. Radom MKAD. The staff is good, the service was pleasant

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татьяна карусевич

Level 13 Local Expert

They provided all the necessary documents very quickly. Fast quality service

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Tatsiana Oparenko

Level 9 Local Expert

I applied for a replacement passport. Like any procedure, it takes time and patience))). Young passport girls have great patience and self-control! Thanks to them for the clarifications they had to give me several times!)))

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Ольга Глушко

Level 9 Local Expert

I changed my passport - there are no queues in the evening, everything was prompted, helped, the operators are polite. The New Year's photo zone was made at the bottom, it's beautiful, well done)

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Миша Круковский

Level 7 Local Expert

In general, a good staff who quickly explained what and how to collect according to the documents

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Арина Жамойда

Level 3 Local Expert

The employee refused to issue a certificate

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Илья

Level 6 Local Expert

Terrible, just out of the way, not convenient, for a long time

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Екатерина Рынке

Level 7 Local Expert

There are no queues, the service is fast

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Elena Ananich

Level 9 Local Expert

Terrible location, on the edge of Minsk. It is not clear how to get there, it is especially difficult for elderly and disabled people to get there

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Царь Царь

Level 8 Local Expert

They work like all state-owned enterprises.

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Вероника Л.

Level 5 Local Expert

No matter how you come , the passport officers need to show their superiority: "And you need to bring your own pen" 21st century and we should always have pens with us. You run with a newborn baby in your arms... but there is no pen for you anywhere...you need to go to the store for your own😄 You can't take tied handles at the windows either if you don't register there😃😃

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Виктор Такси Город

Level 4 Local Expert

Quickly. Simply. It's clear. 10/10

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Mihail L.

Level 11 Local Expert

Contrary to expectations - very friendly staff who very correctly and with a smile helped to solve the issues

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Никита У.

Level 7 Local Expert

Quickly and accurately

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Вероника svadba.by

Level 6 Local Expert

I was doing a registration for my daughter. Everything is clear, fast, and efficient

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Михаил Станкевич

Level 9 Local Expert

I applied for a passport replacement. There were 4 people in the queue, but the workers served everyone very quickly. The filling did not raise any questions either. Everything has been clarified.

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Светлана C

Level 17 Local Expert

It is difficult for me to understand why our settlement center is located on the outskirts of the city, and if it takes 40 minutes to get to it by public transport! It's very inconvenient, but you still have to come back from there. I can imagine what it's like for elderly people to get to this institution. The service is good. Sometimes there were small queues, but the staff try to serve quickly.

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Ирина Савчик

Level 6 Local Expert

All the issues that I addressed were resolved quickly enough! Thank you very much!

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Денис Садченко

Level 13 Local Expert

It's a pretty clear job for such an organization

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Андрей Чикало

Level 12 Local Expert

I needed an urgent reference about the family's warehouse and a certificate of debt.so the girls did everything quickly.and even the transparent file was given a bonus by the Guys.I was in such a hurry that I probably didn't say thank you.Many thanks to the first window.

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Дмитрий Л.

Level 9 Local Expert

Long queues, hustle, bustle, and sometimes terrible service, and in general the attitude towards a PERSON.

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Лелик

Level 14 Local Expert

There were fewer queues, we solved our problem quickly

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Дмитрий

Level 7 Local Expert

There are no questions about the service. Passport officers work well.

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Екатерина

Level 5 Local Expert

The specialists are attentive and responsive. But the queues are long.

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Дарья Пентенеро

Level 13 Local Expert

The passport specialists are wonderful, they tell you everything, there are no huge queues. It took 10 minutes to submit documents for a passport replacement

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Inna B.

Level 3 Local Expert

The passport girl (the first place from the wall) is very patient and polite. The passport form was filled out incorrectly, she calmly said several times how and what to fill out in Belarusian, covered up all the incorrect data (and there really were a lot of them) and also calmly and intelligibly told about further actions. Thanks a lot

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Сергей Иванов

Level 7 Local Expert

Polite, tactful, professional employees of the passport service!!!

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RSTs № 5 Frunzenskogo rayona g. Minska

147 reviews