Terrible airline! Especially with regard to luggage, they demanded to pay 50,000 for 4 bags of 12 kg each!!! In a boorish form! Refusing to give a written refusal! Flight Moscow- Blagoveshchensk 12.09.24. RCPM company. Mashinsky Alexey 89037818403.
See original · Русский
Гузелия Гурдина
Level 2 Local Expert
July 28, 2023
It's not the first time we've flown, we're happy with everything. Irkutsk - Kazan flight via Moscow on July 20, 2023, thank you very much to the employee, I'm sorry I didn't remember the name, I helped you figure it out at the check-in desk and still fly away) When buying tickets online, the passport data of a fellow traveler was mistakenly selected in my ticket) They also returned the money very quickly for not using the luggage. We called the support service, created an application number, and two days later the money was returned to us. Thanks for the service.
See original · Русский
1
юлия юлия
Level 5 Local Expert
October 31, 2022
This company has deteriorated very much, I constantly fly, but lately, flights are constantly delayed, we wait 40 minutes on the plane for latecomers checking in for a flight from neighboring countries,.... well, what is it all about!!!!! It has become a completely disgusting company, but there is no one to choose from. One hope remained for Aeroflot.
See original
3
Нурулло Тураев
Level 4 Local Expert
October 11, 2022
I flew through the S7 airline a couple of times, everything was fine,
But the last time I bought a ticket in September for 65.550 rubles, I was fed only this fucking bar for more than 4 hours of flight.
I do not recommend cooperating with the airline, or to find out about all the conditions and services in advance,👎👎👎👎👎👎👎👎👎👎👎👎👎👎👊👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
See original
4
2
Анастасия П.
Level 2 Local Expert
June 16, 2021
I am in China, I called the Chinese number of the S7 department and the girl helped solve the issue calmly, intelligibly, but for some reason the Russian department does not work very well, I needed the advice of the baggage operator, since I have a separate ticket, but only the answering machine answers in our Russian department.If people call you, it means there is something incomprehensible to them, the answering machine will not tell you the answer.There must be an operator, if you have one, then it does not respond hahaha
See original
2
Дарья Шахтарина
Level 4 Local Expert
September 26, 2022
Just a terrible company that ruined the flight and morale before the vacation. As a result of the last flight on 09/25/22, a claim was filed against them, I expect the results of resolving the situation. I don't recommend S7 to anyone
See original
2
алексей м.
Level 4 Local Expert
August 31, 2023
08/31/2023 the RCS was detained for 7 hours. They don't really explain anything. Do not fly with this company.
See original · Русский
Владимир Осипов
Level 4 Local Expert
April 11, 2021
It is useless to contact the specified address, as well as any other educational institution in Armenia(I haven't been able to get through to the Russian Embassy in Armenia for a month).All issues are resolved fairly quickly and promptly when calling the hotline from the official s7 website.I flew with this company 4 times, once the flight from Moscow to Yerevan was delayed for an hour, there were no more problems.People with expired visas and without covid testing who are trying to cross the border and do not pass passport control are surprised, who eventually go to write angry reviews on an air carrier that is not at all obliged to be responsible for collecting documents for crossing the border.
See original
3
Дружочек Корешочек
Level 17 Local Expert
January 19, 2022
I've been flying a lot for a long time. I've seen everyone. But at the moment, for me, this is the best company in terms of pricing, baggage allowance and bonus program. Yes, I would like there to be fewer delays, so that the staff at the call center were all literate. But in general, so far it is the best airline.
See original
1
1
артем с.
Level 4 Local Expert
April 5, 2022
They do not refund the money for the purchased ticket, they broadcast noodles on their ears. It's been over 30 days. Application number 1681805
March 2022. They feed you with promises
See original
2
Влад Семёнов
Level 16 Local Expert
September 17, 2021
Terrible airline! People think 10 times before flying this airline! They may simply not let you on the flight without explaining the reason !
See original
1
1
зограбян К.
Level 3 Local Expert
April 22, 2020
Horror has been cheated for a whole month and the money is not returned. The beginning was spoken after 30 days, now they speak for 60 days and talk in such a tone that is not pleasant 👎👎👎👎👎👎👎👎