I arrived at the department in the heat, but it is closed due to technical reasons.for reasons. I arrived the next day and picked up a new card. It was also necessary to close the account using the old card and withdraw the remaining money, the specialist redirected it to the cashier. The cashier said that the money can be withdrawn 15 days after the account is closed, or write an application addressed to the head and, after his approval, collect the money in 3 hours. I decided that I would have to come back in 15 days. The cashier immediately left for lunch.
Then I decided that I needed this amount earlier. I clarified with another specialist, it turns out that it does not take 3 hours to wait for approval, because the request is sent electronically to the head, he quickly coordinates and you can take the money.
It turns out that the cashier was in such a hurry for lunch that she just decided to send me.
A very bad attitude towards clients, at the same time, I want to note that some specialists, on the contrary, behave very friendly, there is a desire to help. But the overall impression is of course very spoiled.
I had to make a third visit to the bank to collect my money.
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Show business's response
Кирилл Тороп
Level 8 Local Expert
September 25
I came to the office of the Savings Bank to apply for a loan "Socrates" for refinancing. It turned out to be a great option that you can get a loan on favorable terms and without too much fuss. I was glad that there are no hidden fees, everything is transparent.
See original · Русский
Show business's response
Соня Е
Level 6 Local Expert
July 17
A loan "Just online" is very convenient. I applied online, and the approval came quickly. The money was credited to the card without delay. You can connect without the help of a specialist and choose a repayment schedule