Maps says they open at 9 but in fact they open at 9:30 and yet you have to wait a lifetime for the bare minimum operation, unacceptable!!! I’ve been waiting for more than half an hour
Show business's response
Сергей Тарасов
Level 3 Local Expert
November 3
It is unclear why the problem has been created and is not being solved by loading Russian rubles into an ATM. The problem did not appear yesterday, when withdrawing money from the card at the bank's cash desk, the cashier always kindly informs that the cash is in.Russian rubles are loaded at an ATM at the station, in fact, out of five trips there, the ATM did not work once, the second time it was possible to withdraw 20 or 30k, 3 times there are no rubles, I don't even spend time going there anymore. One star for the fact that at least after standing in line at the branch, you can withdraw money.
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Show business's response
Юлия Б.
Level 4 Local Expert
September 28
Terrible customer service at the bank branch in Vitebsk on Lenin Street!!!!! There was a queue waiting for 15 minutes at checkout 9, in which there was no one in the queue, not a single person, when they were called, I was also waiting at the checkout for the end of the conversation on the phone of cashier Alesya Bodrova with her girlfriend or mother (judging by the intonation and style of conversation). From this we can conclude that the client is not a priority for this bank!!!!!!