Sber Bank

Rating 4.4
391 rating
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117 reviews

Level 2 Local Expert
December 18
Maps says they open at 9 but in fact they open at 9:30 and yet you have to wait a lifetime for the bare minimum operation, unacceptable!!! I’ve been waiting for more than half an hour
Level 3 Local Expert
November 3
It is unclear why the problem has been created and is not being solved by loading Russian rubles into an ATM. The problem did not appear yesterday, when withdrawing money from the card at the bank's cash desk, the cashier always kindly informs that the cash is in.Russian rubles are loaded at an ATM at the station, in fact, out of five trips there, the ATM did not work once, the second time it was possible to withdraw 20 or 30k, 3 times there are no rubles, I don't even spend time going there anymore. One star for the fact that at least after standing in line at the branch, you can withdraw money.
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Level 4 Local Expert
September 28
Terrible customer service at the bank branch in Vitebsk on Lenin Street!!!!! There was a queue waiting for 15 minutes at checkout 9, in which there was no one in the queue, not a single person, when they were called, I was also waiting at the checkout for the end of the conversation on the phone of cashier Alesya Bodrova with her girlfriend or mother (judging by the intonation and style of conversation). From this we can conclude that the client is not a priority for this bank!!!!!!
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Level 5 Local Expert
August 26
Thank you very much, due to the fault of the bank, a major deal fell through today, because I couldn't pay with a card, I just wrote a refusal, I couldn't withdraw cash from more than one ATM, the same thing, if you have any technical problems, warn customers, and I advise everyone who wants to be served in this bank to think so as not to get into such a situation, I in turn, I am filing a claim with the court. And yes, someone did not answer more than one support number, either the number is not available or I just throw it off. THE MOST RELIABLE BANK!!!!
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Level 6 Local Expert
November 29
I checked the credit potential in SBERBANK in order to be prepared in advance for any situation. It turned out that I could take out a loan on good terms. Now I sleep more peacefully, knowing that if necessary, there is an opportunity to take the necessary amount.
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Level 6 Local Expert
June 20
Excellent service, friendly staff, explain everything in detail and are always ready to help with any question. I was pleased with the visit.
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Level 6 Local Expert
February 14
It is difficult for everyone, but there is simply a huge amount of sincerity in communication and goodwill here. Competent and attentive specialists. Professional solution of issues, tips and options. The choice is left to the client.
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1
Level 7 Local Expert
December 3
It was necessary to clarify the terms of the loan, but the department is often crowded. I signed up through the website, came and was immediately served. Everything went without stress, I even managed to solve a couple more questions on the map.
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Level 7 Local Expert
October 15
I connected the Thank You program and now points are awarded every day, which is very convenient. Previously, you had to wait a month with moneyback, but here the points appear immediately after purchases.
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Level 4 Local Expert
November 2
The service is terrible, the queue is long. I wanted to close the account, I stayed in the queue for 40 minutes. The problem is in the maintenance of the card, I went on an excursion to Russia, there were problems in calculating the card, they promised that the cards work on the territory of the Russian Federation, but alas, this is a complete deception.
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1
Level 6 Local Expert
October 8
I took out a loan The first step when I needed money for a trip. The income did not have to be confirmed, and the money quickly came to the card. The rate is good, so I immediately booked tickets and a hotel. For young people – a super option)
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Level 4 Local Expert
October 14
Of the advantages, only a polite consultant. I came to the opening, took the 4th coupon, 8 jobs were opened, 5 of them. Surprisingly, only one took it. The rest just sit, talk, and tell jokes... As a result, I sat for 1.5 hours, even though I was the 4th, but by some miracle 25 people were accepted in front of me
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Level 5 Local Expert
September 24
I opened a deposit in the Savings Bank for a year in Belarusian rubles, as it is more profitable. The interest is good, registration via the Internet turned out to be simple, I manage the deposit through the application
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Level 6 Local Expert
December 5, 2023
The best Bank in Vitebsk. They will always help and prompt you. A new office is being prepared, like in February. There is parking, which is not available in Alfa-Bank. Cool specialists in working with legal entities. Super Bank
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Level 8 Local Expert
August 14
There are a lot of people, just like everywhere else. There is a toilet. Coffee machine. There is everything for comfort while waiting in line.
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Level 5 Local Expert
July 23
The savings card is convenient for daily purchases. The "Thank You" program allows you to accumulate points and use them for various goods and services. The online card processing process took only a few minutes
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Level 6 Local Expert
September 25
Just fine, the bank's employees are responsive and friendly, just respect
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Level 5 Local Expert
January 9
Not far from my house, the inside is clean and tidy. I don't know what else to write about the department itself, I had to go in only once, all their services are online. There were no queues when I came in
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3
Level 5 Local Expert
May 15
I switched to the online currency purchase service from Sberbank. The courses are excellent, it is convenient that you do not need to go to the department.
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Level 5 Local Expert
August 31
I applied for a loan online – simply and quickly. Very convenient for busy people
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Level 12 Local Expert
October 10
The building inside has been well renovated. The structure has been expanded. There are no problems with queues. The workers there are prompt, with a clear train of thought.
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Level 16 Local Expert
July 27, 2023
On Saturday, there is 1 employee for 5 windows in the 1st hall. I had to pay the state border crossing fee imposed on February 01. The employee of the Savings Bank does not have any banking details. He refuses to pay according to the details provided by me - it is forbidden :)) You need to give a six-digit state payment code, which is not available in the banking directory system. But the only employee got up from behind her window and went outside with me to point her finger in the direction where to go to the neighboring bank, where they know the details. The queue followed us in amazement with the corresponding texts in the back.
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Level 17 Local Expert
November 29, 2023
Bank, good service, competent staff. The bank of opportunities, there is gold, silver, currency.
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Level 6 Local Expert
October 28, 2023
I've been here 3 times, very long service, defended 30 minutes to buy currency.As a result, it did not work out, the cash registers that do not have full functionality in the hall, it was necessary to re-stand in the cash register that is located at the entrance itself. In general , it is better to bypass this institution .
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Level 9 Local Expert
August 27
There could be more branches and ATMs in such a big city
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Level 11 Local Expert
May 4, 2023
Very polite and helpful staff. Any question is not a problem for them. But the course there is a little expensive. I like this bank.
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Level 16 Local Expert
July 23
At the entrance, one of the ATMs was replaced with a coffee machine (
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Level 28 Local Expert
May 16, 2023
The branch of Sberbank of the Republic of Belarus is located in a very nice and picturesque provincial town with a consonant name - Gorodok!
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1
Level 10 Local Expert
February 9
The interior of the bank after the renovation corresponds to the concept of the bank. Very friendly staff. After visiting the bank, positive emotions remain. There are coolers with water.
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Level 11 Local Expert
February 16
A good office, friendly and competent staff, there is money
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Level 7 Local Expert
July 6, 2023
They work quickly and accurately. The work schedule is not very convenient. Somehow I didn't get there, I had to come back again. Hurtful. But it's clean.
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Level 6 Local Expert
January 9, 2023
The hall administrator is never there. They're trying to get you to not need your services. Here we have a promotion… And they "forget" what to say. The bank card has expired. I had to order another one. They opened a new account, but they did not say that the old account should be closed. I thought once they took the card, it means that the account is automatically closed. But no. The following month, the abon was removed. card maintenance fee… the one that is no longer there.
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3
Level 10 Local Expert
March 23
Not a bad bank.There are a lot of innovations and suggestions, but I would like to improve the quality of service.
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Level 5 Local Expert
May 20
I was pleased with the high level of advice when choosing a deposit
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Level 14 Local Expert
November 3
I do not recommend this bank from the word at all
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Level 11 Local Expert
May 14, 2023
A wonderful bank , plus there are ATMs and a payment kiosk ( available when the bank itself is closed ) . The specialists are competent , a very good bank
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Level 3 Local Expert
December 3, 2022
This is a horror on the wings of the night, I sat for 1.5 hours, ran away to three specialists, from their first hall to the second, stood at the counter for half an hour, ran, shouted, as a result, they simply could not do a simple procedure, Youmoney verification, sewed up, said all sorts of nonsense, like a specialist will do it for the first time, in the second the audience was told that this was not a cash register, they drove, spent two hours in this bank, as a result, they told me to come on Monday....
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Level 9 Local Expert
February 18, 2023
With a small number of people, you have to wait quite a long time.The last time I visited, I needed a consultation.After standing for 10 minutes, I did not see the consultant at my workplace....
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3
Level 11 Local Expert
August 10, 2023
Excellent service. Many thanks for the help in working with online maps
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Level 5 Local Expert
March 30, 2023
I went to the bank to get the funds. The cash service left only a pleasant impression. An experienced employee, it is immediately clear that he has been working for many years.
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2
Level 8 Local Expert
July 20, 2023
The service is good The staff is polite The waiting time is individual
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1
Level 8 Local Expert
February 28, 2023
A good bank, but with great prospects, refused it, due to the fact that no one warned that there were some additional functions required for the card, for which it was necessary to pay
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Level 12 Local Expert
August 1, 2023
Thanks to the employee of the bank for the help after the closure of the branch, who explained that the mastercard does not work. Only the World.
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1
Level 8 Local Expert
October 1, 2023
Fast customer service. Electronic cashiers are generally cool!)
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Level 8 Local Expert
July 2, 2023
There were a lot of people on Saturday morning, but for some reason only one of the eight ticket offices is open on a day off. We need at least 2-3.
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Level 6 Local Expert
April 26
The problems were solved very quickly
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Level 8 Local Expert
September 24, 2023
Great thanks a lot, everyone is friendly.7
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3
Level 20 Local Expert
August 8, 2022
The branch of the Russian Sberbank is convenient that money can be withdrawn from the mir card with a minimum percentage. Virtual cards and transactions with PayPal are not provided
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Level 18 Local Expert
February 27
Polite staff, I liked the bank
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Level 2 Local Expert
August 30, 2023
They work on the principle of one day - one Client, the speed of work of a retired turtle
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