I like that the Thank You program is customized to my needs. You can select categories and exchange points for various goods and services. A very flexible and user-friendly system.
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саша голухов
Level 3 Local Expert
February 28
I had to deal with this office, I did a refinancing certificate for another bank, once for free, but they made a mistake, the next time it turned out that the certificate was paid, but again they made a mistake, only the third time it turned out, although the form should be standard. Every time I came in the afternoon, there were no people, the specialists were free, but I always waited from 10 to 22 minutes, which I consider absurd. In addition to money, I also had to write a handwritten statement for the certificate itself in the 21st century.
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Алина Антипова
Level 2 Local Expert
February 1
We came to the bank to open a deposit, took a coupon, waited 2.5 hours, it was my turn, but they started accepting people without a coupon, a bank employee brought me a piece of paper with a new coupon number written by hand and told me to wait until they called, when I asked why I should wait, they told me that they accept people by appointment, for Then why take coupons???