I've been there twice, changed the currency. The only place for this in Gagra (according to the locals). I didn't hear any "hello", "please", or "goodbye" from the staff, although I greeted them, said thank you and said goodbye. On both of my visits, the cashiers chased me from one window to another. I tried to find out from a specialist a question about bank cards, to which the answer was "I don't know" and no explanations or attempts to clarify from someone more knowledgeable.
See original · Русский
3
2
Елизавета Шихова
Level 2 Local Expert
July 17, 2024
Disgusting and incompetent attitude of the staff. The guard at the entrance is generally a boor, almost pushed him out the door, without even letting him ask the staff for information. There is a printout on the door indicating the amount for the national currency, which can be bought as a souvenir. In fact, this amount has been increased almost 10 times. I do not recommend this place to visit
See original · Русский
1
3
Юлия Спиркина
Level 8 Local Expert
April 13, 2024
The ATM only serves mir cards. Separately, I want to say about the girl operators. They explained where you can withdraw money from MasterCard and visa, which is not profitable in the bank itself, they charge 3% for withdrawal, and the ATM 1%. They distributed Wi-Fi from their phone to make online manipulations.