СДЭК
56 reviews
December 24, 2023
Excellent pick-up point. It is easy to find, the item is clean, spacious, there is a fitting room.Very nice staff, polite, I received the delivery quickly, everything is fine. I will be happy to come again. Thank you so much for the quality service.
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1
April 8, 2024
Be prepared for the fact that they will not call for the delivery of the parcel in turn, and then they will not even apologize.
There was one girl standing in line and working (the second one was busy). I was looking at my phone, and a guy came to pick me up. And then the second girl asks him to send or pick up and calls him over (to pick up). And the fact that I was next in line, it's okay. I gently pointed this out when I approached, but no apologies, nothing
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1
June 11, 2023
I learned about the company quite recently , from my sister from Moscow , which is also available in Minsk ,
There are cheerful attentive and responsive employees at the reception and delivery point
As they said in terms of delivery time, that in Zhodino , that in Moscow from one to two days, it's super , the last parcel went through the mail from Minsk to Moscow for two weeks, and back for a MONTH !!!
I am satisfied with both the service and the delivery time ! Thank you, who organized the check
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1
March 20, 2024
Forced to open the parcel for inspection, but did not check the contents! We looked at it superficially and closed it. Why did they hide it if I showed exactly the same photo? I understand that everything would have been checked, but not like this. Terrible service.
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December 7, 2023
Clear. A friendly employee. The registration is fast and does not raise any questions. The entrance is marked on the descent to the ground floor.
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March 19, 2023
The robot writes that you can come to Viber, and there is a sign on the door - "We are not working today"
I had to come twice, and I couldn't pick up the parcel.
As it turned out, the whole problem is in the chat robot, but I had to drive twice and look for free time in the evening in a snowstorm. He remained very angry.
Make changes to the chat operation.
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3
April 26, 2024
Wonderful lovely staff, very quickly gave me my parcel 🙂👍🏼
They also requested a passport)
I have a pleasant impression 🥰👍🏼
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November 27, 2023
The worst parcel delivery company I've come across. I specifically ask all sellers not to use it
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1
September 13, 2021
It's a little difficult to find, you have to go down the steps and turn right. There is enough space inside, they will help with everything, they will pack everything. Delivery is at the same level, both in Belarus and in the Russian Federation. One moment makes you think twice before contacting this company-it's draining your personal data to various scammers and subsequent calls to your mobile with offers to come to the presentation and secure your bank account.
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2
February 29, 2024
Everything is fine, but the APK goes to the pick-up point, make a normal navigator .
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February 25, 2024
Fast service and courteous staff
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2
March 18, 2023
Everything is fine, but it takes a while to figure out for the first time where the entrance is. An additional pointer would not be superfluous.
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1
February 16, 2023
Good pick-up point, friendly staff. Only a pointer would not be superfluous: the entrance was not immediately found)
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1
July 25, 2021
The girls are great - they work quickly and harmoniously , they are always polite , they always answer the phones , they know their business ..., I use the services of SDECOM in this department all the time, parcels from Moscow and back arrive in 2-3 days !
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3
February 2, 2023
Excellent service. The girl is a specialist- everything is clear and fast.
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1
June 18, 2021
I was struck by the fact that the parcel has been in stock for 2 weeks and they are having problems with delivery.They write that delivery is from 10 to 18, and as a result they can only be from at least 11.00 to 16.00.Do they even understand that people have a working day?The parcel from China has been in transit for 15 days and has been in Minsk for two weeks, and has not yet been received.Our mail, though with queues, is reliable for that.I came, got it at my chosen time and forgot.It is necessary to close such offices.There is a post office, there is a European post office.
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4
July 17, 2021
I had to use such a postal service more than once. It's very cool, modern and affordable. I advise you to use it, you will not regret it!
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5
August 24, 2024
A good point!
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September 19, 2021
I used delivery from Moscow in December 2020, I received an SMS about the arrival of the parcel at the warehouse, but when visiting the branch it turned out that I had to wait ~ 1.5 hours for the return and registration of the arrived cargo, as I understood. After a while, he returned and received his parcel safely. I recommend
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2
June 15, 2024
Good service
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October 21, 2020
A low-grade office, avoid their services. My father ordered a package from China. The address on the parcel is correct, geographically - Minsk district. They were brought to Minsk. You can only pick it up in person with your passport. There is no possibility to go personally and pick up the parcel in Minsk. The operator charged more than 10 rubles for calls to short numbers. It was also not possible to solve the problem using the site. We have not achieved the result. As a result, the package went back to China. You would have left it in Moscow and written to pick it up from there, scammers in general.
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3
December 30, 2023
Great pick-up point!
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1
October 6, 2021
I recently opened this company for you and I am very happy about it. I use their services all the time. Always fast delivery.
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2
March 23, 2023
A very cool pick-up point in your home.
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1
June 20, 2021
It was the first time, I liked everything. The delivery arrived almost five days earlier (from Moscow). The staff is friendly.
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2
August 22, 2023
It's hard to park. Far to carry the load.
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1
February 11, 2022
Polite staff, fast delivery, reasonable prices, this is not the first time I have applied.
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3
January 22, 2020
I was disappointed in this company. Previously, I used the services of SDEK repeatedly. On December 16, a parcel was sent to me from St. Petersburg, it was supposed to be delivered by December 19. This did not happen. As a result of requests (from the sender and recipient mutually) with questions about the fate of the parcel and the delivery time, there was zero reaction from both the St. Petersburg and Minsk offices. As a result, it turned out that the parcel was received at the central warehouse in Minsk, it was sent to our office at 11 Dzerzhinsky Ave., but it was never accepted there. That is, the package is either lost or stolen. During this time, the company's representatives did not show any initiative to resolve the current situation. As a result, today, on January 22, the recipient was contacted by the manager of the department on Dzerzhinsky Ave. and dryly announced that the parcel had not been found. The sender will be contacted about the issue of compensation in the coming days. A month after sending, I summarize: a parcel with expensive contents has been lost. The compensation was announced for 3000 rubles, which does not cover 25% of the cost of the shipment. We will contact the Consumer Protection Society.
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December 5, 2021
The pleasant staff is polite, there are never queues, I am very happy with the location, towards the house, after work I immediately stopped by and picked up the parcel!
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3
February 24, 2021
The usual check point. Good location. But there is not much space inside. Friendly staff.
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October 26, 2020
The delivery has become terrible, I wait for the parcel for 10 days at least , then their system changes, then they have a delay in the cargo, they call different reasons, they don 't take the tubes , and I pay money for EMS delivery , and it gets there faster . It 's terrible , I won 't use it anymore
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3
April 28, 2020
A hat, not a delivery. They had the parcel for 10 days, and there was no response until he called. I received an SMS that you can pick up before 20 pm, arrived at 19:30, and there is a sign, delivery before 19, nonsense, not delivery, I highly recommend it. Sloppies, get around!!!!!
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2
July 4, 2021
It's a very cool place. The flowers are super. But the cost is a little too high.
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2
December 3, 2022
Fine. Ours is far from them.
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2
August 27, 2021
Excellent service and fast delivery and customer service.
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3
July 4, 2021
Excellent delivery service! Shipments arrive quickly and the cost is adequate
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3
October 24, 2020
Great polite staff!A neat, clean office
, Yes, they work strictly according to the rules, but this is not bad, but rather the opposite
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August 20, 2020
The worst service!Disrespect for customers, disgusting service. First, they gave information on the phone that the husband would be able to receive the parcel for his wife, and when he arrived, they rudely said that the regulations were not allowed, there was no management, that their call center said they were not interested... They did not offer any apologies or solutions to the issue, they sat indifferently picking at their nails...
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June 6, 2021
A kinder attitude to customers, a good assortment. But not uncompetitive prices.
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May 17, 2021
they work quickly and smoothly. nice clean office
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December 2, 2021
Like it. Fast delivery and cheap.
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1
March 29, 2020
The courier service itself may be nothing, but the staff at this pick-up point has no goodwill. It would be more pleasant to work with a soulless robot
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April 17, 2020
The employee got caught being rude. They requested to open all parcels. I've been working with you for the 2nd year, sending the same thing 1 in 1 all the time
.
Why open 11 large boxes?
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May 15, 2021
An undesirable organization. They are asked to open the packaged goods. It is more expensive for money than in other communication services. By going to other places you will save money and time
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1
November 8, 2019
It is a bit difficult to find among the many signs. Minus a star for the fact that the phones are not removed, indicated on the site, and accordingly do not call back.
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September 9, 2021
Very unpleasant managers. Rough and slow service.
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1
September 23, 2020
They communicate rudely and disdainfully. I pay money for services, but as if I also have to bow at the entrance
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July 20, 2020
Super slow, employees irritably answer questions (because 1 person is on the receiving end) 👎
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October 28, 2021
I was satisfied with the service.
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August 2, 2020
Excellent employees, the order from Moscow arrives on the 4th day
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