Bought before the New Year 2024. A set for a new apartment. SMEG toaster and kettle. Beauty. Red gold. They stand on the island and delight guests and hosts. The price is VIP+. The sun from the window falls on the set. Everything glitters and pleases the eye. Works. It has not been broken for 8 months. And then we notice that the handle of the kettle is made of gray plastic, and part of it has turned yellow like a grandmother's Crane. The fact is that the kettle was standing on the island with one side facing the sun. We are of course in the sales department. A warranty case. How is it? But no. This is not covered by the warranty. There is not a word in the instructions that the kettle should not be left in direct sunlight. We did not receive the conclusion of the commodity expert. They sent a letter from the factory to the phone. They say it's not a warranty case. I had to take it as it is. The sediment remained. SMEG kettle -store in a dark place.
Vladimir. Minsk.
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1
Петр Крамской
Level 15 Local Expert
February 19, 2022
An excellent home appliance store, competent staff, cozy inside, convenient location, large Parking , high-quality equipment at the highest level, individual approach to each client, I really like it, we bought Smeg equipment with pleasure, and manager Andrey is always in touch gives full information and you can always negotiate a discount where the management goes to a meeting in the person of Maria. Thank you.
I advise everyone to have excellent equipment, the staff is on top!!!
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5
Алексей Никитин
Level 8 Local Expert
April 16
A very good company for the production of kitchen electrical appliances!!! This is one of the advantages. Minus one, prices bite !!! But you have to pay for such quality)))