Skadi
Business hours
Open until 8:00 PM
Directions
Abay
1.49 km
Улица Жолдасбекова
167 m
Information verified by owner
26 reviews
December 27, 2024
Good day! I don't usually write negative reviews, but in this case I decided to make an exception.
We stopped by the branch to rent skates for a young man, and I decided to sharpen my skates. The administrator Mukan held a sharpening session, and we went for a ride. However, on the ice, the legs began to part, especially the right one - it felt as if the skates had not been sharpened, but blunted.
When I contacted the master at Medeo, I learned that in your branch the skates were not only poorly sharpened, but also the right skate was damaged: a chip appeared, and the tooth was missing (as seen in the photo).
When we returned, we showed the skates and asked for a refund. The response of the employee who contacted the administrator was figuratively as follows: Yes, we have overstepped your mark, but you didn't notice it.
As a customer, I don't have to be an expert in sharpening skates to understand the mistakes your staff has made.
The administrator clearly saw his mistake, but decided to keep silent about it. After discussions, the money was returned, but they did not even apologize. Instead, they said,
"Here, take it. Goodbye."
The quality of the rolling skates also raises questions: most of them have poor sharpening, so be sure to check before use.
For sharpening, I advise you to contact Medeo: They're professionals, and the price is twice as low.
I hope the review will be a reason to improve the quality of services and customer service for other people. Well, we'll never come back to you again!
See original · Русский
January 10, 2024
High-quality equipment at a good price. Acceptable rental conditions, very polite and friendly staff. I recommend.
See original · Русский
December 22, 2024
The guys are working well, but you can't work on such old equipment. The owners should also think about this.
See original · Русский