Sodeystviye
36 reviews
December 27
December 23, 2024 became a day of mourning in my family.
I asked for help from Specialized Assistance Service LLC.
The guys arrived quickly. We worked well together, professionally, and quickly. A large selection of related products.
Special thanks to Natalia Leonidovna Pravdenko-consultation, selection of products from the catalog.
Special thanks to the four male employees (unfortunately, I don't know their names) who were involved in preparing the body, digging the grave, moving the body, and dealing with transport issues.
Everyone is correct and considerate.
Thank you so much for your help on such a difficult day for us.
See original · Русский
October 20
We applied to the assistance service for landscaping at the burial site. I want to express my great gratitude for the work done, they exceeded all my expectations!!
The manager told me everything in detail and clearly and even went with me to the cemetery to measure everything (I don't understand this, so it's great that the guys have such a check-out service!)
I coordinated each stage of the work and received it on Viber. I was constantly in touch with specialists, I like this!
I am very satisfied with the quality of the work, and this is the main thing!You can safely contact the Assistance.
See original · Русский
November 17
We contacted the assistance service late at night. Olga immediately told everything competently, accurately and in an accessible way. We chose ritual supplies online, which is also quite important if we need to save time. The guys brought everything exactly at the agreed time. Thank them very much, it was very hard without them. Some moments, you don't even know, but everything is clear with them. The prices are quite reasonable. Many thanks Olga to you and your team.
See original · Русский
October 8
It was necessary to replace the old non-standard fence with a new one. Many thanks to Olga. She helped with the measurements of the fence, advised on the choice of a new one, competently and politely answered all your questions. The new fence was installed quickly and on time.
See original · Русский
October 22
I am very glad that I contacted this company. Everything was done quickly and on time. They explained absolutely everything down to the last detail. The calculation after receiving the allowance is also convenient. I thank manager Natalia for her work
See original · Русский
September 26
I used the services of this company for the first time. I liked that the staff was friendly. All questions regarding the organization of the funeral were taken over, everything was coordinated with me, the prices were negotiated. I liked that there is a large selection of coffins, monuments and their decoration. They helped a lot, thanks to the staff.
See original · Русский
September 25
I would like to express my great gratitude to the Assistance service for their help during a difficult time. Maximum support and support. All wishes were taken into account. The organization is at the highest level! Thanks!
See original · Русский
May 15
UPD: At the moment, the conflict has been resolved, the company has apologized.
We ordered a fence at the cemetery. The order was placed at the end of March with the promise to manufacture and install it within two to three weeks. The order is made without a contract and other accompanying documents, the wishes were written down by hand in a notebook.
Neither two nor three weeks later, the service staff did not contact me, I had to call myself and clarify at what stage the order was. As a result, the fence was installed exactly 6 weeks later, at the last moment. But this is not all jambs: they brought the wrong fence that was originally ordered, with a different paint. In addition, the fence was packed without letting the paint dry well, because of this there were defects on the fence, a lot of scratches, peeling paint. When talking to the performers, in order to clarify the conflict, we were simply told "oh, well, we do not recommend hammer paint at all, the usual option is better, what was brought is even better than your option. We'll just recalculate the final cost." I agreed that they brought it only because I understood that I would suffer losses in the form of time and additional money for the installation / dismantling of the old fence again, as well as delivery.
The craftsmen who did the work also raise questions. They had nothing to fix the painting defects on the spot. The guys were very lucky that there were people nearby who painted the fence for their relatives and shared the paint. The older man was just doing his job, silently and without objection. He calmly explained the difference, did not comment much on anything, and thank him very much for that. The young guy was constantly joking, counting how much he could drink and skip for the amount I spent on the fence. No respect for other people's feelings, no tact.
See original · Русский
January 23
I would like to share my good impressions about the work of designers and craftsmen of the Assistance service. It is important for me that the guys showed sensitivity and empathy for the emotional state of the family. During the discussion of the monument and the design of the burial place, the staff - Natalia and Alexandra - paid attention to the details, took into account all the wishes. Any questions that arose, even minor ones, were coordinated by phone and via Viber. The team also showed professionalism during the installation of the slab and the design of the entire burial site. The work was organized without our presence (it was a working day, and the cemetery was rural far outside the city). In the evening, Alexander sent a photo report, and we ourselves visited the cemetery only a day later. The result exceeded our expectations... Thanks!
See original · Русский
1
May 20
We contacted the "assistance" about the monument. The manager invited me to the office. The staff is courteous, the price is reasonable when compared across the city. The monument was made and installed on time. Thanks to the company.
See original · Русский
November 23, 2023
Thank you for your kind and high-quality work. The staff helped to decide on the design, completed everything on time, without delays and delays. It can be seen that the work was done with soul and conscience. Good materials, installation on time. Clean, neat, beautiful. Special thanks to Alexandra for the highest professionalism!
See original · Русский
April 2
I would like to express my deep gratitude to the Assistance service.
The issue was resolved remotely by Russia - Belarus by phone and e-mail.
High efficiency in helping, coordinating and resolving all issues, sensitivity and delicacy in communication, decency and high professionalism.
Thanks!
See original · Русский
1
June 19
If there is a grief in your family and you do not know what to do, contact the ASSISTANCE!!! From one call, they explained and told all the stages from A to Z. If necessary, they take over the entire organization of the funeral. I would like to note the clear and well-coordinated work of the entire team.
There is also a large selection of funeral paraphernalia in the store.
See original · Русский
June 27
I really liked the monument and its high-quality installation.The service not only erected a monument, but also improved the burial, thank you very much!!!!I recommend it!
See original · Русский
December 14
A very necessary service. A large selection. The guys work very professionally.
See original · Русский
May 1
I would like to express my gratitude to the staff of the funeral service for their respectful attitude to the customer, for the prompt and professionalism, high-quality and timely execution of the order.
See original · Русский
August 10, 2023
Alexandra's highly qualified specialist. She explained all the subtleties and nuances of the burial device. The craftsmen at the cemetery in Pokolyubichi (Vladimir and his team) did everything efficiently and quickly. It is very pleasant to cooperate with such an organization. 'Assistance' fully corresponds to its name.
See original · Русский
August 10, 2023
I would like to express my gratitude to the manager Alexandra of the specialized Assistance service for prompt assistance, advice, recommendations and attention in solving our issue of installing fences and flower beds at the cemetery in the village of Krugovets, Zhlobinsky district.Also, many thanks to the guys who worked at the cemetery, doing their job efficiently, and Alexandra's colleague in the office, who met us.I recommend contacting this funeral agency.
See original · Русский
April 25
Thank you very much for your help in resolving the issue of burial. Everything was done well and on time, special thanks to Konstantin and Eugene for their sensitive attitude and understanding
See original · Русский
April 25
I want to express my gratitude to the staff of the assistance service!
For efficiency, attention, sensitivity!
A good human attitude!
Thanks!!!
See original · Русский
August 10, 2023
I want to express my gratitude for the work of the guys. They were very friendly, they told me everything and showed me. They are very pleasant and responsible. I would like to note that the work was done very efficiently and on time.
See original · Русский
July 29, 2023
I advise you to contact this organization, the guys are actually professionals in their field, a clear organization of work, sensitivity and teamwork, provides assistance both in organizing funerals, and also advises on all necessary documents that are necessary.Thank you so much for your hard work
See original · Русский
March 14, 2023
A post about humanity. Not so long ago in my family
a grief happened - my grandmother died. It happened at night. I was at home alone with my grandmother and just didn't know and didn't understand what to do. There are many ads for funeral services on the Internet, I called 5 agencies, but at night only a specialized assistance service answered the call. Despite the fact that I was completely confused and in shock, they quickly found words of support, sympathy and helped me figure out what to do next. Everything was decided literally within an hour! At night! Specialists came to me, very responsive and competent guys, unobtrusively advised me how best to proceed and organized the entire funeral procedure themselves. I don't earn much living alone with my grandmother, so of course I was interested in the financial side of the issue. Looking at how quickly and competently these guys work, I thought I would have to take out a loan to pay for their services, but I was pleasantly surprised. The burial allowance was quite enough, and there is still some left! I paid for the services under the contract, which was accompanied by a specification indicating all services and prices, after I received the benefit a few days later. Of course, I don't want to face such grief in my life anymore (I don't even want to say it), but it's not so scary having the contact details of a specialized assistance service. Thank you guys for being there! Thank you for your work and taking care of someone else's grief!
See original · Русский
1
September 3, 2023
many thanks to the close-knit team of the bureau for their help in burying a relative. All you need is a death certificate. the funeral services team will do the rest for you. full support of the burial process.
See original · Русский
May 12
I would like to express my gratitude to the staff of the Assistance service for the high-quality services provided.
See original · Русский
March 2, 2023
We applied to this organization for help to bury my grandmother. Our condition was terrible and we didn't have the strength to deal with the design of something. The employees explained everything and took all the trouble on themselves. We didn't even have to go somewhere to choose a coffin and wreaths, everything was sent to the phone and consulted remotely. They sent polite guys and a good hearse, not a rusty gazelle. We did everything ourselves and even agreed on it in the church. Thank you very much, this is how the service should be in these situations.
See original · Русский
February 7
Thank you, good attitude, understanding to the client. Nice prices. Excellent service.
See original · Русский
October 2, 2023
Very friendly, polite, qualified specialists.
Everything was done in good faith and in a timely manner.
See original · Русский
February 21, 2023
We ordered landscaping at the burial site. The tile with the flower garden was laid well. Everything was done on time. Many thanks to the installation guys for the human attitude.
See original · Русский
May 29
Thank you for your attentive attitude and high-quality work.
See original · Русский
February 18, 2023
We asked for help in organizing a funeral for the employee's family. Elite transport, guys in uniform, everything is clear and on time. All documents were provided, cashless accepted.
See original · Русский
1
July 22, 2023
Thanks to the guys, everything was organized in accordance with the provisions and understanding!we did not regret that we turned to them! We recommend it
See original · Русский
September 30, 2023
Good organization, the work was done on time, the result was even better live than expected, I recommend it!
See original · Русский
October 21, 2023
Hello, nice guys, you have fulfilled your duties qualitatively.
See original · Русский
September 20, 2023
Decent organization, high-quality punctual
See original · Русский
February 1, 2023
We ordered the delivery of a wreath for the funeral, because we ourselves could not arrive on time. I liked that everything was fast enough. And delivered as it should be. The photo was sent. We recommend it!
See original · Русский
1