Gomiel, Lenin Avenue, 45помещение 53
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Vulica Karpovicha
89 m
29 reviews
October 18
The strange incident of the electronic queue and the rude attitude of the employees. The situation: The woman in front of me, who was called on a ticket, mistakenly went to the cashier 2 (she had a cashier 1), and while she was going to the cashier 1, my ticket was called immediately, I thought it was already in the second cashier. Then there were 2 cash desks. When I went to the cashier 2, the cashier raised his voice to me and said to the whole room, I did not call you!! By the way, the cashier also answered rudely to this woman. Is it okay to address visitors like that and raise the tone?! I stayed waiting for the woman to be serviced. And when she walked away from the cash register, they immediately called for a trace. the ticket is after mine, and in the end it turned out that I was passing by the queue. How so?!
A huge disadvantage is that everyone is crowded in one room, there is no privacy, and you still need to tolerate disrespect for yourself.
Do a well-mannered job with the cashier 2, a girl who looks about 20-25 years old. Watch the camera as it communicates with visitors. Raised tones are not acceptable in customer service, especially if there was no reason for it!
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1
December 7
I was in Minsk in September, I opened an MS card in USD for trips abroad. Compared to other banks of the Republic of Belarus, in my opinion, the best value offers for non-residents. They opened it right away, I got an unnamed plastic, I don't need a personal one yet. It is replenished from the Russian Federation. Of course, the application needs to be improved a lot more, but it is quite working.
Belcard is a pity that it is only virtual.
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December 19
Wild horror. Boorish attitude towards customers. The girl is a cashier (age from about 25 to 35 years old), rude, raises her voice for no reason at customers through one. The room is small. The team behaves as if they are at home. and all the visitors - the guests came to them at the wrong time.
See original · Русский