The strange incident of the electronic queue and the rude attitude of the employees. The situation: The woman in front of me, who was called on a ticket, mistakenly went to the cashier 2 (she had a cashier 1), and while she was going to the cashier 1, my ticket was called immediately, I thought it was already in the second cashier. Then there were 2 cash desks. When I went to the cashier 2, the cashier raised his voice to me and said to the whole room, I did not call you!! By the way, the cashier also answered rudely to this woman. Is it okay to address visitors like that and raise the tone?! I stayed waiting for the woman to be serviced. And when she walked away from the cash register, they immediately called for a trace. the ticket is after mine, and in the end it turned out that I was passing by the queue. How so?!
A huge disadvantage is that everyone is crowded in one room, there is no privacy, and you still need to tolerate disrespect for yourself.
Do a well-mannered job with the cashier 2, a girl who looks about 20-25 years old. Watch the camera as it communicates with visitors. Raised tones are not acceptable in customer service, especially if there was no reason for it!
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Михаил Гуричев
Level 6 Local Expert
December 7
I was in Minsk in September, I opened an MS card in USD for trips abroad. Compared to other banks of the Republic of Belarus, in my opinion, the best value offers for non-residents. They opened it right away, I got an unnamed plastic, I don't need a personal one yet. It is replenished from the Russian Federation. Of course, the application needs to be improved a lot more, but it is quite working.
Belcard is a pity that it is only virtual.
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Наташа Е.
Level 4 Local Expert
December 19
Wild horror. Boorish attitude towards customers. The girl is a cashier (age from about 25 to 35 years old), rude, raises her voice for no reason at customers through one. The room is small. The team behaves as if they are at home. and all the visitors - the guests came to them at the wrong time.
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WARBOY
Level 9 Local Expert
November 17
When exchanging currency, they sell bills, which they themselves then do not accept. I changed a decent amount, they slipped mold and stamps and tears. In general, the complete package
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Дарья Белоусова
Level 10 Local Expert
August 2
Friendly service, always the best exchange rates in the city.
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Александр Михайлов
Level 13 Local Expert
July 9, 2023
A cozy, pleasant bank without crowding and ELECTRONIC queues!!! I took out a loan with an overdraft with a Grace period of up to 45 days - it is very convenient, especially since the card is also a discount card in Euroopt. I recommend.
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Валентина ***
Level 9 Local Expert
November 12
A great bank! Friendly, attentive staff.
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НАТАЛЬЯ Солнышко
Level 19 Local Expert
July 9
polite staff. excellent service
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Сергей К
Level 12 Local Expert
December 25, 2023
It is close to the central market and the train station is just around the corner. Favorable exchange rates in Gomel. It's a pity that the room is small, the queues are long)
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Анастасия Л.
Level 5 Local Expert
December 8
Fast service and the best exchange rates in the city
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Level 12 Local Expert
February 11
A bright and clean branch, I changed the currency there, it was the most profitable exchange rate. Fast and courteous service. There was a queue at the checkout, but not a big one, there was no one to see the specialists. In general, everything is fine
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Михаил
Level 4 Local Expert
December 20
A good course and smart queues with one working checkout
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Ирина Романова
Level 6 Local Expert
August 17
Critically slow maintenance of cash registers for currency exchange operations: up to 5 minutes per person. You need to allocate a day for 1 visit to the bank - this is absurd.
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ДВ
Level 6 Local Expert
May 28
I wanted to update the data, there were 15 people in a small room, confidentiality was 0, only a couple of ticket offices worked, I took a ticket, it was written in the queue of 1 person, waited 20 minutes, the specialists did not receive, left
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АЛМАЗНОЕ СВЕРЛЕНИЕ
Level 14 Local Expert
May 1
Convenient location and fast service
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Екатерина Рачицкая
Level 13 Local Expert
August 28, 2023
I was there once, quietly and calmly, polite specialists. Everything was fast and clear.
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Виталий Дубровский
Level 8 Local Expert
August 10
You can lose consciousness in the queue
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Аленчик Жлобинская
Level 6 Local Expert
May 8, 2023
Recently I visited Statusbank the other day and I want to say that this is a new bank that started working in Belarus, but I would like to suggest building it also in the whole of Belarus and in Zhlobin, because since it is not there, Gomel has very good, polite staff, service at a good level, class I liked how the girl helped me Unfortunately, it's a pity that I don't remember her first and last name, but I want to thank her for the good service
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Николай
Level 11 Local Expert
August 18
A good course at 90%
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Oleg Demenkow
Level 7 Local Expert
August 6
The cheapest course
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Вячеслав Дашкевич
Level 5 Local Expert
October 23
Excellent course
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Сергей Добрый
Level 11 Local Expert
November 29, 2023
A simple little bank. 2 cash registers and that's it, there's nothing more to say
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Тамара Лугина
Level 9 Local Expert
March 16
The most profitable exchange rate in this bank!
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Не ваше дело.
Level 6 Local Expert
September 3
Always the best course in the city
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Lord
Level 12 Local Expert
March 3, 2023
the courses do not recommend the site . I watched one exchange rate, they came down by 0.25 kopecks
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Darina
Level 10 Local Expert
November 15, 2023
Only one cash register is constantly working.
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Евгений Маленок
Level 13 Local Expert
April 6
A weak bank
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Маринка
Level 7 Local Expert
July 27, 2023
I have been using a very good bank for a long time