09.10.24, they left the phone for verification because after the purchase the phone broke down in a month they said they would send it to the service center in Almaty now no one knows what at what stage of work this phone called the call center, too, they don't know where I can go, asked to talk to the administrator or director, they also don't know the manager without an answer I even asked for the application number to say at least that! Who can I talk to about this issue
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Анна Н.
Level 9 Local Expert
March 21
A sulpak is a sulpak , there are no complaints. All questions will be answered both in person and by phone. There was really one case (I don 't remember the name of the consultant ) but damn, they bought a stove in installments, asked how a person is a normal stove, is it worth taking it or is it better to take another one, perhaps more expensive, advised such a thing, no damn, say that all plates of this brand are defective (pass gas)...He didn't say anything , he said take it. As a result, the stove had to be returned and then it turns out that there is no point in changing it, everyone is like that...and take another one, pay extra in cash (60 thousand)...In short, he was just lucky that he wasn't there that day...
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Yakov Fedulov
Level 2 Local Expert
September 20
The consultants quickly picked up the equipment. The staff is polite and attentive. Day-to-day delivery was done.
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Руза Амирова
Level 2 Local Expert
July 14, 2023
I was very upset with this store. I came to buy a refrigerator, where a gift went to him, a microwave oven. I bought a refrigerator, but they didn't give me a microwave as a gift. To which the store director said that they were not responsible for the promotion and gifts. Another deception))) I wrote a statement, I will wait for the result, it's a matter of principle, I will go to the end! There is proof of all their statements.
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Татьяна Маркова
Level 10 Local Expert
September 12, 2023
The disgusting work of the consultant, the refusal to provide the goods that were in stock, citing a malfunction, not wanting to work with customers who buy not expensive goods.The news department has one consultant who works for people, not for his own pocket.
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Кирилл М
Level 2 Local Expert
September 20
I bought a phone, they explained it clearly and helped me with the choice
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дания шлехт
Level 5 Local Expert
April 7, 2023
The best store, for 15 years we have been shopping only in this store, polite, competent staff will tell you everything, show you, advise
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Мария Раевская
Level 2 Local Expert
September 9, 2022
I really wanted to write a review after today's purchase in this store. I came to buy a smartphone and eventually bought a tablet, which, by the way, I didn't really need. The thing is that the consultant Eugene did not tell me that a discount promotion for a smartphone was being held, but simply divorced me by saying that when buying this smartphone, choose a gift for 48,000 tenge. Well, of course, who would refuse such a thing.? And so I chose a tablet with a price tag of 65,000, well, I think I'll pay extra. And as a result, the cost of the tablet was for a share, but two shares do not participate together and they charged me the cost of the tablet 84,000, i.e. they divorced me. After I had already paid, that's when it dawned on me that this was a divorce. Eugene could immediately say that the smartphone is participating in the campaign and not spinning fairy tales about gifts for 48,000 tenge. That's a marketing ploy.
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Игорь Тюрин
Level 8 Local Expert
December 5, 2023
A good store has good consultants. Everything is fine.
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Веселый Роджер
Level 10 Local Expert
November 8
A good trading house
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Дарья А.
Level 6 Local Expert
April 27
Excellent service. They go to meet customers
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Анна Моисеева
Level 9 Local Expert
November 24, 2023
The staff is very annoying, and the department is good.
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Владимир
Level 7 Local Expert
April 15
Insufficient professionalism. They could not demonstrate the operation of the product.
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Бакыт Култаев
Level 8 Local Expert
January 13
I am a regular customer of this store.Consultant Evgeny super
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Александр
Level 20 Local Expert
June 25, 2022
Great store, the consultants are great. I took a TV and a phone there - they don't cheat, they tell me how it is, I recommend it
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Алексей Ашгалиев
Level 3 Local Expert
April 5, 2021
Good staff, fast service, plus there are discounts and promotions, I'm not contacting you for the first time, I'm happy with everything!
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Натали
Level 9 Local Expert
September 11, 2019
Sulpak is the best home appliance store! I buy everything only here. The choice is excellent. The prices are good. The staff is very attentive and competent.
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Вера Г.
Level 15 Local Expert
September 18, 2021
A good store! Polite staff! Always clean!
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Павел Шалюгин
Level 7 Local Expert
February 19, 2023
Normally
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Mziuru Eliava
Level 8 Local Expert
January 11, 2020
Excellent consultants. I always took and chose the best
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Сергей Каташев
Level 8 Local Expert
October 19, 2019
Good household appliances, there is a discount and installments.
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ТриАлёшка
Level 14 Local Expert
September 25, 2020
If you want to be dumped, go to the light
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Лудмила Карпова
Level 16 Local Expert
July 16, 2021
Not a bad store
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Сергей Першин
Level 12 Local Expert
November 18, 2018
Sulpak is a good super market, it sells very good household appliances.
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Анюточка Кругличенко
Level 5 Local Expert
November 23, 2018
Fast service and friendly managers
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Максим Манченко
Level 3 Local Expert
January 18, 2020
Large assortment
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Алёна Сеитова
Level 5 Local Expert
March 15, 2020
A good store 👍
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Юлия Б.
Level 3 Local Expert
November 28, 2018
Stupid network, the most terrible one I've ever seen