The staff is polite and I know my job very well, but again the assortment is not that big, but there is something to choose from.
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К П
Level 5 Local Expert
December 10, 2024
Excellent staff and convenient location 👍
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Анна
Level 3 Local Expert
December 27, 2022
We bought an oil heater a month ago. It was turned on no more than 10 times. It turned out that it was originally defective - the temperature controller did not have a limiter when turning to the right. Since it was turned more often in the direction of increasing the temperature (to the right) than in the direction of decreasing, this regulator simply unscrewed like a threaded nut, and something fell off inside the electrical part. Now the temperature is not regulated, and the heater does not alternate heating and shutdown.
The store said that this is not a warranty case, it turns out that I caused mechanical damage to the heater! It was necessary to bring it to the store before the regulator unscrewed, and inform that there is no limiter!
And how am I supposed to know that the limiter should be there? Nothing is even written about him in the instructions. The operating instructions - paragraph 7 says: "Turn the thermostat clockwise to increase the temperature, and counterclockwise to decrease the temperature. " So what rules did I break when using the device? What other parts inside the device should I determine the presence or absence of?
I will not recommend Sulpak to anyone!
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Дарья
Level 2 Local Expert
August 19, 2024
We bought a laptop without an OS!
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лидия жулина
Level 5 Local Expert
July 31, 2023
Favorable delivery,competent consultants,polite .
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Бергштейсер В.
Level 2 Local Expert
May 16, 2022
I am very unhappy with this store. I made an expensive purchase. I was solemnly given a discount coupon. Which in the end cannot be used. It is not respectable and unpleasant. We will never buy anything from you.
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Михаил Халилов
Level 14 Local Expert
October 7, 2021
A good globul city has everything and the Sulpak is spacious, the staff is courteous, polite
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Алина Ким
Level 10 Local Expert
July 9, 2022
Discounts and promotions , which attracted attention and of course a loan without %.
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Anonymous review
August 27, 2020
It is in Tahir in sulpak that there are no consultants, except for one thing I do not remember the name like a senior consultant guy.I went to the warehouse to pick up the goods there, the board waited for 20 minutes.Which is in the warehouse, as I understand it, the senior blinks, the arrogant sees himself as a provocation.
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Аяулым Орынбекова
Level 6 Local Expert
July 18, 2021
The staff is good only for this reason 4 stars. But there is a lot of marriage. 1 kettle had to be changed 2 times.
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Лиза Редуха
Level 8 Local Expert
August 5, 2023
Sulpak!You are the best)
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stroj d.
Level 2 Local Expert
October 4, 2017
This store is right next to us, we only buy equipment there, because it's close and there's a lot of choice, and this is very important. It's neat, there are no boxes in the middle of the aisle, there are a lot of consultants. If necessary, they will tell and show everything, and in detail, that is, the staff is trained. Sulpak has practically no jostling at the checkout, which is also a big plus for me personally
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Михаил Р.
Level 2 Local Expert
December 31, 2018
I highly recommend this place for the purchase of digital equipment. I bought a laptop there, which was not even allowed to be checked, well, okay, New Year's Eve, the joy of a long-awaited purchase, I absolutely did not want to make a scandal.
The problems started already on the first day of use, 98-99 degrees. Of course, I contacted the service, but after lying there for a total of 68 days, there are no significant changes. Don't repeat my mistakes)
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Тамара Новикова
Level 6 Local Expert
May 3, 2020
A great hardware store. Not a bad choice. I bought a lot of things for the kitchen.
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брюнетка в шоколаде
Level 5 Local Expert
July 23, 2020
I put 3 stars, I bought a phone and took 8 thousand tenge for setting up without warning, is this normal at all !!!???
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Oralbek
Level 15 Local Expert
December 17, 2021
Not a bad home appliance store
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Anonymous review
September 26, 2017
I want to share my opinion about the SULPAK store. I ordered a slow cooker from them on their website three months ago. They arrived at lunch, the next day at lunch. I cook in it every day, the dishes are excellent. The only small nuance is that sometimes you have to press the multi-cooker touch buttons 2-3 times to set the program or set the cooking time. But this is a small thing, the main thing is that everything else is great!
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Anonymous review
July 18, 2017
A month ago, I was going to buy a new hard drive for a desktop PC. I searched the forums and websites on the Internet in advance and found a good model. I went to several shops in the city, I didn't find her anywhere. Then I saw this model on SULPAK's website. Unfortunately, it was not available, but they said that they would bring it from the warehouse within 2 days. And they kept their word. As soon as the hard drive was delivered to the store, they immediately called back and informed about it.
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Айка
Level 7 Local Expert
February 28, 2020
Polite consultants,attentive,fast service
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Anonymous review
July 13, 2016
I will write down 2 cases that happened to me when contacting Sulpak during the last week.
1. 08.06.16. a microwave and a vacuum cleaner were bought in a store on Kosmonavtov Street (Karaganda). At the checkout, having already paid, we learned (from customer conversations) that a "night" discount promotion is in effect on this day from 20 o'clock. At that moment, the time was 19:55. That is, I was not informed about the promotion itself, or that five minutes after the purchase I could take advantage of good discounts.
2. On 07/13/16, I ordered a Tp-link TL-WA701ND modem through the online store. After a while, the manager calls back, introducing himself as Kuralai, and informs me that there is no such position in my city (Karaganda) and that I can choose other options.
And now what I want to say. You don't have to make fools of your customers by thinking you're smarter than them. Before ordering this product, Karaganda was pre-selected on the website in the "Your city" tab. And after the manager's call - oh, a miracle! This position magically disappeared.
Of course, I can choose other options, but after that I will not do it in principle. And generally try not to shop in this store. Once they had attractive prices, but now even that is gone. Plus, there is a similar attitude towards customers.
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Qwert
Level 8 Local Expert
June 5, 2021
consultants are very intrusive, and if you ask about something, they don't know anything
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юлия м.
Level 5 Local Expert
March 11, 2021
I shop there very often
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Анна Юрьевна
Level 7 Local Expert
April 3, 2020
The staff is a bit arrogant and doesn't really want to buy anything there
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Жасулан Мусатаев
Level 8 Local Expert
June 24, 2020
It's cool, but the prices are the same as everywhere else
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Баханова
Level 11 Local Expert
July 6, 2021
Prices have increased
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Тахир Токенов
Level 13 Local Expert
December 25, 2019
Everything is there, why is it taking so long to let go, it's still hot and there's nowhere to sit.
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Эксперт
Level 6 Local Expert
February 24, 2020
It is convenient, there is plenty to choose from
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Александр А.
Level 7 Local Expert
October 25, 2018
Managers are ready to kill each other in order to grab a fatter client