Sultan
118 reviews
June 20, 2023
Nice and clean rooms, close to shops, cafes. Breakfast is served in the morning.
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December 3, 2023
The room is clean and warm, one minus with a bathroom and do not wash the bathrobes
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August 9, 2024
Clean, cozy and pleasant!
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October 9, 2023
I liked everything. The place is good. Breakfast is delicious
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2
September 9, 2024
It is necessary to improve the food supply (breakfast)
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1
April 9, 2024
Friendly staff, cozy rooms
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August 31, 2023
A very beautiful view of the city. It is beautiful and cozy
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September 2, 2024
I liked the quality of Service alo level. The dish is also delicious. Cleanliness is given special attention. The visual exterior and interior are designed with a super beautiful design and taste.
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March 29
Great
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December 8, 2024
Perfect
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October 25, 2022
The staff is good, the location is great. 4 for the room I was staying in. There was a floor-to-ceiling column in the middle of the room.
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August 5, 2022
There was 2 times a great hotel and staff, a very competent manager. We are always ready to go to a meeting.
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2
August 18, 2022
Sooo comfortable hotel, friendly and attentive staff, I recommend it!
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November 7, 2022
Great hotel, everything is just great. Responsive staff. Everything is clean and tidy. The breakfasts are excellent.
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February 13, 2022
Rating 3. The old Soviet elevator, decommissioned somewhere for a long time, spoils the impression immediately upon check-in. There is no normal heating in the junior suite, heating from an air conditioner making loud noises at night, one shower door is missing, there is no refrigerator in the room, the Wi-Fi kettle does not work. The towels are old and hard. The hotel does not pull either 4* or 3*. I checked in only because I arrived late
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2
2
October 24, 2024
Will go
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1
October 7, 2023
Great hotel, super breakfast
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1
December 16, 2019
The hotel is generally normal, but it does not reach the usual level of four stars.
Advantages: the hotel is beautiful, both outside and inside - pleasant colors, finishes, furniture (panoramic suite in the photo). It is located in the city center, close to shopping centers, cafes and restaurants. According to the assurances of the employees, Mastercard cards are accepted for payment (we will check), which is a rarity in Karshi.
Disadvantages: in fact, it does not comply with GOST of the Republic of Uzbekistan 3296:2018 in terms of classification as a 4-star hotel. In particular, even in the suite there is no bathtub and bidet (paragraphs 23 and 24 of Appendix A to this GOST), there is no additional bathroom (paragraph25), two towels instead of six (paragraph 30), no terry napkins (paragraph 35), sound insulation in the room is weak (paragraph38, car noise is audible), there is no table lamp, a lamp above the washbasin, a switch for all light sources at the head of the bed (item 39), bathroom heating (item41), there is no refrigerator and safe in the standard room (items 47,49), 2 hangers instead of 5 (item57), there is no full-length mirror (item63), brushes for clothes and shoes (item 69), umbrella (item 70), laundry bags (item71), swimming pool (item87), daily change of bed linen (item106), fluency in Russian and English by staff (item137).
From subjective experience: quality cleaning is average - dirty /worn bed linen is periodically laid, threads and small debris remain on the carpet (the maids' vacuum cleaners are weak), sometimes the sink remains dirty, beetles appeared twice a week on the bathroom floor, once in the room there was a spider. Sometimes they forget to put a bottle of water (there is no cooler), put a tea bag. In the evening, they cannot replace dirty bed linen, they have to wait for the morning. On Friday evening, they promised to clean up twice (wash the sink and remove the bug), but they did not do it - they cleaned only on Saturday. I asked for five hangers, they eventually gave me three, then took one away. Breakfast is a little meager if you live for several days. WiFi is often reconnected, the speed is low, and it is almost impossible to participate in a video conference. Toilet seats are out of size - uncomfortable.
As a result, at the moment, the price exceeds the quality. If you at least put the quality of service in order, it will be fine. If, in addition, the discrepancy with GOST is also eliminated, it will be possible to safely recommend the object for placement.
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13
1
January 8, 2024
The hotel is great, but the restaurant is not very good.
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September 24, 2023
A good hotel, only the beds are small
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August 29, 2023
A good hotel. Everything was great
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3
October 27, 2021
A good hotel. The only thing was that we checked into room A of the second set and we had to wait more than 2 hours for it to be brought to us. Breakfast is normal, but they could have been better, to be honest.
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2
July 28, 2024
It's alright
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June 24, 2022
If the Windows overlook the courtyard, then you are provided with the noise of industrial conduits. The pool is only open from 7 a.m. to 10 a.m.
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1
1
April 6, 2024
Not a bad hotel, but the breakfasts are modest
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May 16, 2024
I liked
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1
July 19, 2023
A good hotel. Everything is as it should be
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3
August 15, 2022
The indoor pool is not very good, the billiard is not good, the kitchen is fine.
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1
1
September 6, 2021
Great hotel, staff, restaurant, swimming pool, sauna and location
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1
August 25, 2021
A good 4 Uzbek star hotel. The staff are well done, hospitable.
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1
February 19, 2022
The window does not close completely. The water in the shower does not drain properly. The drain is not correct. The rest is fine.
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2
2
March 21, 2021
The worst staff, the worst service, it's cold in winter, we froze, the chiller generally let out cold air, eventually got sick. In general, there are few large hotels in Karshi, and there is no competition, therefore this attitude
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3
1
August 13, 2021
The hotel is on the level! Clean, beautiful, luxurious)) And the kitchen is good
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3
1
July 21, 2020
The rooms are clean, and cleaning was carried out daily. The condition of the hotel requires cosmetic repairs (something is not screwed on somewhere, it fell off ...). The restaurant did not work due to quarantine. The staff is friendly. The price is slightly overpriced compared to other hotels.
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3
January 10, 2024
Very cozy
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October 1, 2023
Everything is on top
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1
June 29, 2024
Very nice hotel
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July 28, 2022
Nice hotel, great staff
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3
October 26, 2022
Overall, not a bad hotel, but - the elevator does not work!!
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February 1, 2019
Very, just very attentive staff. They will always help you with everyday questions-where to eat, call a taxi, order food, where to exchange money. A good breakfast buffet: there is always fruit, milk porridge, and everything else that is required. There is a selection of channels on the TV.
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6
July 15, 2021
There is a very unpleasant guy at the reception , with a cheeky attitude . Who didn 't even try to respond adequately .
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2
3
April 21, 2022
Smoking is allowed only on the street.
The pool is paid.
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2
1
April 14, 2022
Clean comfortable delicious
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August 1, 2019
In my opinion, this is the best hotel in Karshi. A great breakfast, especially if you are tired of the meat dishes that Karshi is famous for.
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9
May 5, 2022
A normal clean hotel
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3
July 12, 2022
Great hotel
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3
February 8, 2020
The hotel is great!!! But there are also disadvantages, such as the noise from the positioner, which never subsides.
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6
1
July 26, 2022
Polite staff.
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4
1
July 10, 2022
Cleanliness, staff, rooms.
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3
1
June 1, 2020
A cool hotel in which nothing bothers, corresponds to its 4 stars
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4