Sushi House
309 reviews
August 16, 2023
I don't know why this waitress has a very bad attitude and is very unfriendly.
2
January 17
Sushi from Sushi House is a masterpiece of cooking, tasted in different sushi bars, Sushi House is still out of competition! The portions are excellent, a large selection of different combinations of ingredients, always fresh seafood! The taste is amazing! It's not the first time I've taken it, I'm not disappointed! Keep it up ! I will be ordering more!
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5
March 18
I've always been thrilled with sushi house delivery. I often ordered the WOK construction kit. But last time I was completely disappointed. I ordered two boxes. So they didn't put the necessary ingredients in them, I called the call center, they redirected me to the point where the wok was being prepared, it was this institution. On the phone, the manager said that their technical cards had changed, and therefore my wok with chicken and shrimp did not have as many as three ingredients (mini corn, shiitake mushrooms and cherry tomatoes). To my objection that the website indicated just such a composition, the girl replied, so it's not much different that I We've prepared it. Not much, Carl? There were no whole three products, it greatly affected the taste. It is very unpleasant to order a dish, expect one taste, and in the end they bring the wrong one. And as an apology, I was offered 5 bonuses. After that, I called the call center to clarify what is included in the package. I didn't get a clear answer there, at first they answered me according to the list on the website, but when I told them about the situation with the change of those cards, the operator replied, yes, it could be, maybe those cards had changed. I really hope that the management of the company will figure out this situation. Because the website still contains the same composition, according to which they did not prepare a wok for me. Very sad impressions were left from the last order. I think this is a deception of the buyer.
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January 3
I made a pre-order for December 31 (Santa Set and Philadelphia Poppies). The total amount of the order is ~ 85 rubles. There are no questions about the order and delivery, the order was accepted, the courier delivered almost on time. Unfortunately, the positive aspects ended there.
Outwardly, Philadelphia was not immediately impressed. The salmon was frighteningly pale pink (it's scary to think what led it to this state), it tasted just disgusting, I've never tasted anything worse.…Santa Seth was beautiful on the outside, but he tasted terrible.…
Sushi was tasteless from the word at all. The rice was bland, the fish was pale and absolutely tasteless, it felt like it had been soaked in water, and all the rolls were terribly unpalatable, like grass. How could a professional sushi chef cook such a thing? Aren't you ashamed to sell this to your customers, and even on a holiday??? Sushi in online stores is much tastier than yours!
The sushi has safely gone to the trash, and the money is wasted! Thank you so much, Sushi House, for ruining New Year's Eve!
I used to always order sushi from you, including for the New Year, everything was delicious, the price and quality were pleasantly pleasing. I don't know what happened to your delivery, but judging by the continuous negative reviews on various sites, the quality has dropped to zero. For deceiving consumers and manufacturing low-quality products, it is definitely worth contacting the appropriate services to conduct an inspection in your company.
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December 16, 2024
We ordered a set with a cream promo code. We are already used to the fact that the quality of cream is slightly worse than without it, but it is still acceptable. This time the food was not very tasty. The rice was dry, bland, and the sushi was falling apart. Tempura shrimp rolls were without shrimp, 3 out of 8 pieces had only batter, the rest had very dubious shrimp (smelled like a swamp). The rolls with a cucumber on top were just transparent, it was not even clear if it was a cucumber. I must pay tribute, the rolls with red fish were not bad, the fish was fresh and very thickly cut, if not for the rice, it would have been very tasty. We were very disappointed.
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1
February 9
On 02/08/2025, I ordered Kaiji Maki Rolls, selected rolls from the menu that I liked, but after receiving the order, the photo from the menu completely does not match reality (a small amount of salmon, caviar and just one rice). After expressing my complaint to the cashier, by the way, she was the only one who apologized, the shift supervisor came up and just looked at me in silence and left. This is not the first time that the rolls in this establishment do not match the stated description. The quality of the dishes does not match the price!!!
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October 28, 2024
It's just disgusting, the first time we ordered two pokes, despite the terrible rice, which was softer than semolina porridge, it seemed like it was still tolerable, but today I gave this point a second chance and regretted it very much: we ordered two pokes with tuna and shrimp again) As a result, 1) instead of a poke with shrimp, they made it with salmon, avocado black, the rice picture is the same as the first time, and probably would not have left a review, but the behavior of the cashier administrator was very hooked, there was only 200 rubles with her, when she took them away, her face just blushed with anger and gritting her teeth, she turned around and went to change the money, returning the package with our pokes was not just handed over to us, but literally thrown at the order counter (to be honest, I thought I would make everything redo now, but we were in a hurry). And naturally, with such a wry face, after giving us the change, we did not hear goodbye, thank you, or have a good day, but only saw the cashier's back.
We won't order any more there for anything.
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February 15
We used to use it a lot, we ordered mainly at the OUTLET, but recently the quality of the rolls has deteriorated, yesterday I ordered through the app, we were 15 minutes late, but that's not even the question. Despite the holiday, one of the set's rolls turned out to be not fresh, the rice was glued, dry and was already darkened in color. The rest of the rolls are better, but bland, and the rice is also glued together. It's worth considering where to order next time..
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1
January 19
Some of the most delicious sushi in the city, a good discount and loyalty system!
There have been shoals, of course, but just check everything at once in place and everything will be OK.
I recommend it!
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2
December 8, 2024
Nice staff. They cook quickly. The sushi was a little dry. As everywhere, the prices are astronomical, but it is possible to take a discount on special days of the week. They're trying.
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February 20
On 20.02, the Izumi set was ordered through the Slivki service.by -delivery is 1.5 hours, and delivered almost on time.
Let's start with the banal:
• side dishes: packaged FISH & FOOD waste - where soy is salty water, wasabi is a green paste with an incomprehensible taste, sesame sauce is a disgusting mess.
• rolls: leftover overcooked sticky rice from a large pot from the dining room, fish is a mediocre substance that does not taste like fish, only in appearance.
• Taste: it's definitely not about this place or this sushi.
If you want a taste, then you definitely should not order, it will be tastier to take it by weight in euroopt, green, space.
Wasted money.
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1
December 14, 2024
Sushi is disgusting and not tasty, the combination of rolls with mussels (sprat in fat) tastes like this. Dry and sticky rice. The rolls are small and very compactly placed in a container, when you take them out they fall apart. Seth Izumi. With my love of land, I'm sorry, but I spat out almost everything.The worst rolls in Minsk.There are no complaints about delivery and order processing.One star only for the people who delivered and issued.
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1
February 16
We ordered a set for 70p on February 14th, the holiday was ruined... we ordered at 17.20, the deadline was indicated at 20.00. As a result, we arrived at 22.20. The sushi was all crumpled, not fresh, and also in film, on the 14th we barely got through to them, the operator said they would contact us on the 15th, the settlement department called us and said that it was not worth throwing away, but it was necessary to bring it for a refund, in In this case, they can only offer to add their bonus points to the next order, but there will be no more orders to this institution.
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1
February 14
The sushi is good, there are no questions about the taste. But, I ordered a set for valentine's day, in one form (in the photo) I came across fine glass dust, it was very hard on my teeth. I thought maybe sugar, but no, it was glass. It's not pleasant, this type was thrown in the trash. Please understand this situation!
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1
January 18
I ordered a set using cream, 41.88 turned out.
There are no questions about the delivery time, very quickly.
But I would like the quality and taste of the rolls to be better.
The sushi was falling apart, it was impossible to take them, they were poisoned.
They've gone really bad.
And what else was it that they didn't even put the chopsticks in the order.....
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December 20, 2024
We ordered sushi, the sushi was not bad, but the courier is a girl, there are no words.... She wasn't rude, of course, but she made her displeasure clear. And I just didn't specify the floor number correctly, and of course the young lady scolded me........
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December 16, 2024
I wrote to the chat about the problem with the order, no one answered.
I ordered 3 positions and one of the positions was brought in a collapsed state, usually everything is brought well, but this time they let me down and it is at least not convenient to eat such sushi, since they are already collapsed.
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1
October 12, 2024
I had already calmed down, but then I received a text message asking me to leave a review…
We ordered a large batch of sushi.
One girl is allergic to fish (she is not allergic to seafood).
We made an order and the operator was notified that sushi with seafood and without fish should not come into contact with fish and a clean board and knife are required. Sushi is delivered late and all the sushi lies together with both fish and seafood… After the call, we are offered to bring sushi with seafood separately again, but we have to find them in our trays among others, get them out and assemble them in a separate container to return them to the courier. We also offered to give the entire order so that the chefs themselves would figure out where the sushi was and deliver the order to us in the form it should originally be. We were also refused by the company's policy that we should find and assemble ourselves. I refused to do it and suggested that their courier do it himself. I will provide trays. As the operator said, it is not the responsibility of their courier, but apparently it is the responsibility of the buyer. They said in the end that they would just take the sushi (there were 4 types of them). As a result, we took 3. Then we just don't have the strength to swear anymore. They left it as it is, but I will not apply anymore
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1
December 7, 2024
It gets worse and worse every time. Recently, Tom yam was sickly sweet, today half of the ingredients were missing. There were 2 colmar rings, 2 shrimp and half a mushroom in the soup. In the pot, the avocado had black spots, and the mango was hard and sour! The food is terrible. I bought it in
Outlet on Zhukov
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March 24
The sushi is not bad, but I only give 2 stars, we picked it up by pickup, arrived at the appointed time, and had to wait another 25 minutes for my order. They didn't even apologize. We were late for the holiday and naturally the mood is at zero. Food is food, and service is 1 point
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September 22, 2024
We ordered a Bonsai sushi set for pickup from the Outleto shopping center last night to celebrate a birthday. The sushi smelled fine, but the fish in all the dries were matte. But this is not the strangest thing, the sushi was tasteless from the word at all. Rice is hard, fish is tasteless, cheese is tasteless, even algae is tasteless. I don't understand how this is possible. The sushi was safely sent to the trash, and the evening was ruined. Thanks a lot, Sushi House!
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January 24
I ordered food through Yandex. We were 40 minutes late with the delivery. I indicated 4 people, we put 2 devices only. It tastes very average and that's a stretch. The cucumber is treasured, the fish is also not trustworthy. I'm sorry, but I definitely won't order any more. Gift rolls with shrimp are also very questionable in smell and taste.
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July 26, 2024
It's really bad! everything in order ...
when calling, I specifically specified the pick-up time from Zhukovsky, it was announced 30 minutes. I decided to take a walk around the shopping center, half an hour quickly. after 45 minutes, he clarified - wait is not ready yet. as a result, I picked it up after an hour, okay, the shipment, everything happens. when I get home, I open the tied bag, and inside there is only a tray with rolls. there is not one set of sticks (which was so nicely clarified several times), there is no nut sauce that I did not pay for, nothing, just a bag, a tray, rolls. the last hope is that they will be just delicious, but no! the roll just falls apart when you take it, I don't know how to taste it - I collected everything from the plate separately. everything is very bad - from confirming the order by phone (after 10 minutes), to the rolls themselves.
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6
February 6
I ordered a Godzilla set to take away.Terrible sushi:the rice is dry, there is no fish to be found, they put dried lime, but in general it feels like they squeezed it out, and they put it on me for fun... just fear!!!I thought there would be good rolls to take away, but I was so wrong.…
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December 19, 2024
All three sets of new items are fresh, very satisfying and delicious, the courier is polite, delivery by the specified time. I recommend.
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December 15, 2024
It was terrible and disgusting, we waited for half an hour while they were being made (spoiled).tasteless, the rice is stuck together, the fish is almost missing, a little bit of caps have been made....I do not advise you to give up the word at all...if there was an opportunity, I would put minus 10 stars.....
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February 15
The time of delivery was omitted, the deadline was indicated in the SMS at 20:00. They arrived at 22:20..I understand on February 14 with the delivery of steam...but sushi doesn't taste fresh... I also got caught on film... It's not pleasant!
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November 1, 2024
I ordered a Tanuki set, the delivery is fast, the sushi is fresh, delicious, I liked everything, thank you.
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October 27, 2024
Sushi is super. It's not cheap, but there are good discounts. We take it when you need a lot for a big company
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December 10, 2024
Everything is great!
Food and cooking quality, delivery - everything is at the highest level!
Thank you for being there!
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January 29
Dry and unsaturated rolls, they'll go hungry , but you won't get high, like in cooking in shopping malls , they took you to promotions on Tuesdays , maybe that's why it tastes like this
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July 22, 2024
To make fun of the rolls like that, you need to be particularly gifted people. We wanted to celebrate an anniversary with a girl, fell for their discount on the first order... It would be better to continue ordering from trusted locations, but what is done is done. So, you were 15 minutes late; the set of rolls does not fit into a container, so by definition a mess comes to you in a box; you got a fin, scales about 1 cm long; all the rolls are small and fall apart, not giving you the slightest hope to taste this culinary delicacy, but this is fortunately, because the smell the rolls are rotten, and the salmon is tasteless from the word at all. No smell, no taste, no color, no density. An unsuccessfully tinted fish-colored gum that was picked off the school desk.
Frankly, he does not care about the client and his product. It's amazing even that they have the audacity to demand money for it, and even at the level of really worthwhile offers on the market. Neither quality control will help you, nor your empty automatic apologies that you deign to send me in response, thereby confirming my words. I am not the kind of person who would wish harm to anyone, but out of the kindest intentions to all customers who also want to try something from here, I wholeheartedly wish that this institution disappears from the territory of the capital.
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2
November 23, 2024
we ordered rolls, they were cooked very quickly, fresh, neatly packed, delicious!
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December 19, 2024
Delicious sushi, fresh, I liked it, although it has deteriorated in quality lately, but today it pleased me
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October 14, 2024
When picking up the order, I was given a pocket with Wok. Everything inside the bags was covered in sauce, the box was upside down.
The inverted product was handed to me from the ready counter.
A question to the seniors on shift.
Where to look about the readiness of the product and its quality, at the moment of waiting..
It would be fine if there were questions to the old point on Zhukov 44 once, but for 2 years now, there have been some questions.
This problem is already too much.
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1
January 26, 2024
Even putting 1 star is too much for this "establishment". I ordered sushi, 2 servings, and I also got sweet sushi for free, because the courier was late before that. I got a stone in the sushi, just like gravel from the road, after which the rest of the sushi was not eaten. I wrote a review, the manager of this point called me and said that he did not understand how the stone got there at all and that the suppliers were to blame for everything, since the stone was in rice or fish. To put it mildly, I don't care at all who is specifically to blame, since the stone actually got into my sushi. He offered to throw 10 bonus points into my account, which was already ridiculous, since I paid 32 rubles for sushi, that is, these points would not even repay the cost of one serving of sushi, but I did not want a scandal and I agreed. As a result, a day passed and everyone just gave up on this situation and decided that I had forgotten everything and we could let the situation take its course. There is simply no customer orientation, when I wrote to clarify about these points, at least as compensation, they wrote to me that okay, I will tell you and they will list them, as if I need it more, and not the "institution" that messed up. I do not recommend this institution for sure
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1
August 22, 2024
Super tasty, fast delivery even at night. They listen to suggestions in the comments. Promotions are frequent, it's nice. Their work schedule for employees is just terrifying, but I work the night shift myself and this is one of the few options where you can eat at night so that it is really delicious.
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September 2, 2024
The first couple of orders were upset by the courier's delay and the quality of the sushi itself. Today we went shopping at Outleto on Zhukov and decided to make an order) Sushi is fresh and very tasty, maybe lucky, I don't know) but thanks a lot to today's sushi guys!
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October 31, 2024
Over the past couple of years, the place has gone from decent to a dumpster. Rolls of stale fish with an unpleasant smell for obscene money. Thank you, never again.
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October 11, 2024
I ordered sushi for my wife and mother-in-law to eat. Not only that, instead of 21:05, the order was delivered at 22:25, to all this was added the fact that the sushi is badly twisted, falling apart, and of course the impression of all this is negative ...! As my wife said: "For a C grade, according to the 10-point system!"
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December 31, 2024
Thank you for the delicious sushi and the very polite courier, the delivery is on time! Happy New Year!
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1
September 26, 2024
We have been buying a set from you for several years. Everything has always been great, but today I'm in shock. We took Godzilla sed 62.99 plus sauce, ginger, wasabi turned out to be 72.65. Finally. Sushi is not the first freshness, the rice is weathered, and in some it is even already hardened.
Sprats instead of smoked salmon. Are you serious? You've lost another client.
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August 14, 2024
unfortunately, I couldn't take a picture of this work of art, thanks for spinning me a bunch of cottage cheese instead of delicious Philadelphia, which overshadows the magnificent tasteless fish, for the outlet set I got some adequate rolls, it's a pity that people who put 5 stars raises the rating of this institution (either they didn't try good ones, or from the village), I think people who it's not the first time they eat rolls that will support my assessment, God bless this institution!
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1
August 13, 2024
We ordered delivery, where the deadline was indicated at 20:26. As a result, they were brought at 21:17, referring to the courier's delays. It would seem that it was Monday, it doesn't even seem to be a weekend, but the result of the team's work is at a low level. And the price for one set is 80+p…
In such situations, we would like the manager to offer a discount if the order is delayed, etc. But on the phone, the girls only asked to wait 15, then 5 minutes… The mood was spoiled by the expectation and the hellish price for this long-awaited set.
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1
July 16, 2024
The delivery lasted for 30 minutes, lunch was cold, lunch was ordered on Tuesday, there was more rice than other ingredients.It's not the first time such moments have happened.We are thinking about what we will not order anymore! You are very spoiled! Just the delay in delivering on time is your company's problem, although the lperator girl we contacted claimed that it was not her, yes, it was not her personally, and we did not personally call her, but called the company where she works! It's a pity, of course
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1
December 8, 2024
We ordered wok and rolls, wok 10/10, fried rolls with chicken and shrimp, dry, batter like a bun, and soy sauce was not put in, although we ordered.
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February 18
We ordered a set for February 14th. Conclusion: it is better to order at non-peak and non-holiday times, the quality suffers. The rice is dry. They probably do it in advance.
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March 5
We took the lunch menu: chicken soup - water with pasta, soup with perch - just cream with pasta. It's not the first time the kitchen is bad, but we've been back since it's geographically convenient.
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August 7, 2024
Maki set was very disappointed. It feels like the interns were spinning.
Nori unwound on some rolls. And those that are supposedly "with smoked salmon" are just terrible!!! Salty so much that even without sauce it is not possible to eat, and not salmon at all. It's good if it's pink salmon, or maybe it's dyed herring. And the perch doesn't chew at all. We ordered delivery, we were half an hour late... Previously, at least dessert was offered for being late. We were not satisfied and hungry
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1
December 12, 2024
The sushi is terrible, without delicious , the cucumber is cut into thin thin strips and it was cut from the peel of a cucumber, horror in a word, I will not take more here
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