Room “west” 1482 - it is impossible to fall asleep because of the loud music in the bar. No one can do anything. The time is 23:16 ;(
WEİSS MEDİKAL
Level 4 Local Expert
November 17, 2024
Perfect view nice hotel
dokument d.
Level 6 Local Expert
December 14, 2024
Best of the best!!!
Владимир Ч.
Level 3 Local Expert
September 24, 2023
Swiss gourmet 5 stars! Thank u gizem !! Nice coffee nice chocolate !!! Perfect service !!
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Tatiana Antonyuk
Level 8 Local Expert
September 27, 2024
I consider it one of the top hotels in Istanbul, everything is fine in it
1.spacious rooms with a magnificent view of the Bosphorus, comfortable beds, pillows, excellent sound insulation and air conditioning system, the room has everything you need, which is important - a capsule coffee machine and an ironing board with an iron, excellent room cleaning, (bed linen and bathrobes are very pleasant, perfectly white);
3. Amazing breakfasts on the view terrace according to the buffet system, but at the same time in the open kitchen, with you the cook can cook any dish you like, all high-quality products, a huge selection of fresh pastries (there are gluten-free, sugar-free, lactose-free PP) always fresh a variety of fruits, a large selection of hot meat, poultry, fish, a huge a selection of cheeses, including your favorite grilled haloumi, in general, everything your heart desires and even a glass of cold sparkling wine;
4. luxury spa, whenever we stop, we take a 3-hour program including hammam, scrubbing, steaming, massage, I really like the design of the spa area, it calms me down, relaxing music plays, dim lights, pleasant aroma throughout the spa area.
5. Excellent panoramic restaurant, and in the evenings a club on the roof of the hotel.
6.Good relaxation area by the pool, excellent service, clean pool, free water, pleasant music
7. Walking distance to most attractions, streets of heavy luxury boutiques, cute restaurants, by the way, many boutiques of world jewelry brands are located in the hotel itself.
In general, I definitely recommend visiting this wonderful hotel in Istanbul.
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Игорь Антонов
Level 14 Local Expert
November 5, 2024
The hotel is great. I really love this network. This hotel was opened in 1990, but it was obviously renovated and everything is in good condition. The breakfasts are great. A gigantic territory and a wonderful park around. There is a football stadium and Dolmabahce Palace nearby. From the point of view of location, there is not much walking distance. There are descents and ascents all around. It takes 15-20 minutes to walk to Taksim metro station. I recommend taking half board for food. A wonderful breakfast, lunch in the afternoon in the city, and dinner at the hotel. Ala carte dinner. He's just super. It is much more expensive to order separately. There are no restaurants around especially within walking distance. Because of the stadium, there may be traffic jams and taxis can also take a long time to get there. The main highlight of the hotel is the views of the Bosphorus.
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Alexey
Level 4 Local Expert
February 27
A comfortable spacious room, a comfortable desk /armchair, a great bathroom/toilet; capsule coffee with a coffee machine (although there is a musty water filler in it) in the room. Many thanks to Doruk for his efforts in choosing a room from among the available ones, and in general to all the guys from the reception, the white guys, and the security guards..
Excellent delicious buffet breakfasts: gozleme, Danish, semites, bread, nuts/dried fruits/seeds, yoghurts, raspberry jam, honey, fresh seasonal fruits, salted red/white fish, sausages, omelet/eggs, vegetables, olives, Turkish coffee, latte,.. - thanks to the chefs. Many thanks to the receptionist, hostesses and waiters for their attention and care, and your radiant smiles. I'm ready to come back to you for you and your breakfasts ;)))
To the cleaner who worked (or finished his shift) on the day of my departure, my gratitude is a pleasant, calm, unobtrusive guy. In general, room cleaning is good for everyone (yes, sometimes they can forget something, but communication helps; I understand that it is not always pleasant for everyone to ask for something due to their modesty and shyness).
The possibility to cancel the reservation up to the check-in date (perhaps this option is provided by yourself Booking.com , but an extremely convenient thing), pay in cash.
The overall impression of the hotel is quite positive (I stayed 4 nights on 17-21.02.2025) - in fact, as it should be, it was not by chance that I initially monitored it for six months (along with competitors, of course: Ritz-Carlton, Hilton, Hyatt, Marriott,..) - on the next trip with the right price ratio/quality will be guided by the available experience regarding this hotel.
Judging by the prospectus of the Swiss Advantage room on the Booking, my expectations did not match the fact: in the photos of the avenues, the room looks much closer to the Bosphorus, but it turned out to be closer to the city with a view of either a tennis court or an outdoor pool.
The minibar is fully paid (I had half board: breakfast and dinner included only) - just move any item in it, it will be automatically debited from your deposit account (by the way, the deposit requirement upon arrival is such a story - I understand that the hotel has developed a system for years, but I, for example, did not expect to leave it in any way, and there is a place to invest).
Supper. No, dinner is good enough with a la carte service, but my preference is a buffet/buffet (like for breakfast). It would seem nice to have dinner on the terrace, but, alas, it is for smokers and the ventilation system in it cannot cope with smoke, my things were completely smoked. It is not clear why there seem to be more benefits for smokers than for non-smokers. I didn't like the small number of berries in the pudding, unlike the brochure on the restaurant's website - pudding is not pudding without berries.
We brought to the room a beautifully served but small compliment (baklava &Turkish delight) from the hotel... an employee of the service room, having previously asked, "is everything okay?" and after receiving an affirmative answer, he hurried to hand over a "Please review us" business card with QR codes from TripAdvisor and Google, asking to rate his work (they say it's important to him), but it looks intrusive (and I almost succumbed to the first urge to help the person), because (1) all the work is evaluated. as a result, a (2) is not a one-time order from the hotel itself (I did not use the room service during my stay). Another time I saw a fruit compliment on the floor of my room for another room, and I didn't like it. A similar situation occurred with one of their cleaners (housekeeping service) when, after cleaning, he asked to evaluate him (at the same time, I understand, the human factor worked, I forgot to make up for something in the room). As I understand it, this is the policy of the marketing/sales department of the hotel with handing out business cards - in my opinion, this is not appropriate. The review must be voluntary and fairly open /honest - this is the engine of development, otherwise it misleads other guests.
Among the toiletries, I did not find a sewing kit, shower caps, combs; shoe sponges, slippers of my own size (I searched for a long time, but found not quite the right size and both on my right foot)
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Татьяна Ф.
Level 4 Local Expert
March 3
Excellent modern hotel. We always stay there when flying to another country. The rooms (apartments with a kitchen) are bright, comfortable, with huge panoramic Windows with magnificent views of the Bosphorus. The kitchen is also very decent. If you are not a pedant, then minor complaints cause minor problems in the showers and toilets. But nothing critical. These are small disadvantages compared to the big advantages in everything else. I highly recommend this hotel.
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Ольга White
Level 10 Local Expert
November 15, 2024
5 stars for the view of the Bosphorus. It's just breathtaking. I don't want to leave the lobby, it's so calm and majestic.
What could be improved is the dinner menu: expensive and very limited. In addition, the appliances are placed directly on the table, without napkins. For 5 stars, it is unacceptable, I think.
Otherwise, everything corresponds to the level.
The location is good, but taxi drivers, hearing your address, raise prices. But this, of course, is not the fault of the hotel, but of the robber taxi drivers. :(
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Anna Kosova
Level 18 Local Expert
October 20, 2024
The location is good, but you are not on the hill. The view above the 8th floor is beautiful, but there is a parking lot in the left wing below. Shower, gel, cream -with menthol.There are no shower caps, cotton pads 2/3 pieces for two, cotton swabs are also in the limit. The friendliest is the cleaning lady. Upon check-in, they asked for a deposit of 2000 euros, but agreed on 300. In the restaurant, the kitchen does not have time to cook for breakfast, you have to wait for something (grilled vegetables, cheese pie, sometimes fish)
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Ирина
Level 6 Local Expert
December 15, 2024
Chic in all its manifestations, top dinners, a perfect room with a view of the Bosphorus, a spa pool, everything is super. Minus - located on a high mountain, steep climb, taxi only
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Aleksandra
Level 2 Local Expert
October 29, 2024
I didn't like the hotel. We rested for a week with the child.
1. The room with a view of the Bosphorus turned out to have a view of the Bosphorus only from the side
2. The pool is indoor, small, shallow, smells of bleach. Swim only in hats.
3. There is no common SPA area.
Hammam and sauna entrance is only through the locker room.
4. The breakfasts are ordinary and mediocre
5. The outdoor pool is not heated
In general, you don't feel like you're in a 5-star hotel.
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Максим Большов
Level 7 Local Expert
November 25, 2024
Gorgeous views of the strait.
Attended an event dedicated to the 50th anniversary of BALMAIN HAIR, the place is appropriate
There is a gorgeous park around, it's a pity that the entrance for taxis was blocked on the day of the visit, I had to walk up from the embankment ...
Everything inside corresponds to Swissotel)))
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Эдуард Волков
Level 5 Local Expert
October 4, 2024
Everything is just gorgeous, delicious varied cuisine, gorgeous view of the Bosphorus Strait especially from the restaurant on the 16th floor
Ps. not a cheap treat)
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Изя TOB.CTAJIuH
Level 12 Local Expert
January 28
Excellent hotel, good service, excellent restaurant, which is located on the premises (you need to leave the building). Nice rooms, excellent service, but expensive :)
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Наталья С.
Level 8 Local Expert
April 13, 2024
Oh, I'm thrilled! Such a polite staff!!! Such a service!!!! And the app is convenient. You can order room service through it (for those who do not speak spoken English very well). A wonderful hotel!!! I want to come back! And yet once again about the staff - just the kindest people!!!!! Absolutely everything! From reception to cleaning! The location is gorgeous, the apartment with a view of the Bosphorus is just a fairy tale. Two photos at sunset are just the view from the room on the 8th floor. The breakfasts are good, a large selection and delicious. The fish and seafood restaurant is great! In addition to the howl, it is convenient to get to the Dolmabahce Palace (it can be seen from the hotel), as well as to the pier (I do not remember the name) and the maritime museum. 10-15 minutes on foot. There are many restaurants and cafes nearby. There is a small park both nearby and on site.
Swiss Gurme was not reached.
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Евгений Никитин
Level 11 Local Expert
September 7, 2024
The hotel is a bit old. The service is not up to par. The only thing that pleases is the location. The room is tired, you can upgrade. As soon as breakfast is over, they won't even pour coffee.
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Эдуард Волков
Level 13 Local Expert
October 28, 2024
The kosmicheskiy hotel has a very good kitchen, the rooms are nice and clean, a great view from the hotel to the Bosphorus, although the price tag is not small for accommodation and meals
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Uriasheva N.
Level 3 Local Expert
October 1, 2024
Great hotel. Conveniently located. We had an apartment and our breakfast was held in luange.Excellent breakfast. Friendly staff.
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алина воротнева
Level 5 Local Expert
January 23
The best hotel in Istanbul!!!! The staff, the food, the service - everything is top notch! Magnificent view of the Bosphorus
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Светлана Семешина
Level 11 Local Expert
June 13, 2023
An incomparable view of the Bosphorus! Panoramic rooftop restaurant with chic cuisine, DJ playing in the evening! Officer Bushra is our love))
Daily cleaning with a change of bed linen and towels, water is left in unlimited quantities upon request.
If you leave the hotel to the right, 50 m away is the Gunaydin meat restaurant, a huge selection of amazing steaks.
Walking down to the embankment is 5-7 minutes, there you can take a ferry at Besiktas station and drive 10 minutes to the Old City of Sultanahmet. It is much more expensive to get there by taxi, and depending on traffic jams from 30 minutes to an hour or more, the price back can be many times more expensive, taxi drivers are brutal, "little mafia" as they call themselves.
You can wait for a taxi from the hotel for 20-30 minutes on a first-come, first-served basis, it is better to order 2-3 hours in advance, then there is a high probability of leaving at the right time.
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Куприянова Полина
Level 11 Local Expert
June 6, 2024
A lovely big hotel with a decent load of guests. I came to breakfast a little later so as not to walk in the crowd)
Breakfasts overlooking the Bosphorus when the hall is almost empty are wonderful!!!
The hotel has a party roof with decent music. Go away!
Excellent room service and concierge.
Of the cons) I was telling everyone around the staff that it was my friend's birthday... and everyone was missing this important piece of our stay…
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Георгий Георгий
Level 9 Local Expert
November 22, 2024
A good hotel, the staff is on the level! I liked everything, the rooms, the kitchen, and the bar on the top floor.
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Руслан Калбиев
Level 8 Local Expert
March 11, 2024
Great hotel!
Not the cheapest;)
The breakfast is great!
The service is good.
The indoor swimming pool is very cold;(
A five-minute walk away is the wonderful Dolmabakhcha Museum!
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Ольга Кузнецова
Level 3 Local Expert
April 21, 2024
I was at this hotel with my daughters from April 17-20. At the reception she said that her daughter's birthday was on April 20th and what a surprise could be made for her. The Russian-speaking girl said: don't worry, we will make a surprise for her. The child has been waiting for this day. Nothing in the morning , we went to breakfast and thought maybe there would be a cake , but also nothing . We returned to the room and again no congratulations . At 12 o'clock we were checking out and I went to the reception to find out about the promised surprise for the child on his birthday. I was connected to Roman and I explained the situation to him, to which he replied: OK.good. And that 's it. We sat in the lobby for another 30 minutes and waited for a taxi and no one came up to us. The child left upset. "Thank you" to the hotel for ruining the holiday.
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ольга с
Level 13 Local Expert
August 6, 2023
It's not very comfortable to get there, taking into account the famous Istanbul taxi, but otherwise everything is great: beautiful view of the Bosphorus, pretty clean, nice area. They take a deposit of 700 euros upon arrival (for 7 nights we had such an amount).
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Larisa Kotsyur
Level 5 Local Expert
July 29, 2024
The hotel corresponds to the specified stars. Good breakfasts. Corresponds to a business hotel. Good views of the Bosphorus. It is better to take a taxi to the sea to the embankment (the road is not the most comfortable). The staff is friendly. High-quality daily room cleaning and daily change of bed linen and towels. High-quality detergents. Overall, everything is fine. The prices are high. I recommend.
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Alexander Green
Level 7 Local Expert
July 30, 2024
Amazing view of the Bosphorus from both the lobby and the outdoor area of the upper bar!
Service, breakfast, availability of services from the concierge -
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Ольга
Level 12 Local Expert
February 9, 2024
The 5* hotel, the location is gorgeous, the rooms are super, the pool and spa are what you need after hours of walking around Istanbul!
Friendly staff, I Recommend It!
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Виктория
Level 14 Local Expert
May 22, 2023
The hotel is perfect, we stayed for a week. The breakfast is great, it's the same every day, but the variety is such that you won't get bored.
Pillows to choose from are comfortable. I didn't like the mattress, it's like a cloud, I like it hard.
The view of the Bosphorus is a delight. The location is beautiful , but like the whole Istanbul roller coaster , the buttocks were pumped up😅
There is an indoor and an indoor swimming pool. You can pay with UnionPay in the restaurant and lobby)
The service sucks, the staff is not responsible for anything.
Anyone who does not live in the hotel can come to the pool and restaurants, so the hotel is like a passageway.
They smoke everywhere and throw cigarette butts anywhere.
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zaboi don
Level 6 Local Expert
December 3, 2023
A great chain hotel with views of the Bosphorus. Knowledge of English or Turkish is required. There were no Russian-speaking staff.
It is better to call a taxi yourself, it is expensive through the hotel.
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Дмитрий Бовичев
Level 7 Local Expert
July 20, 2023
Five stars justifies it. The view of the Bosphorus is gorgeous. The territory is not large, but there is a plus for a city hotel. The food is delicious.
You need to get used to navigating between the two towers, but it takes a day to master.
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Александр
Level 10 Local Expert
December 21, 2023
Hotel. It has already been decently cleaned (In the lobby of the hotel there is already worn furniture with torn legs, etc. Even the marble steps were already subject to repair (collective farm). The carpet is worn almost to holes.
Gorgeous views of the Bosphorus, excellent breakfasts, but the general deterioration of the interior upset.
I am sure that there are enough alternatives for him at the same not small cost.
After living here, there was no room with a view of the water, I was upset that I did not go to another place. Maybe my opinion is at odds with the mass, but it is like this🤷🏻♂️
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serhat karakas
Level 14 Local Expert
February 19
He's in a good position. But there is a parking and traffic problem. Again, since there is also a besiktas stadium, it is a big problem, especially on mac days. Except that it is a very nice hotel because it has been renovated
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Инкогнито 7830
Level 4 Local Expert
December 16, 2024
It's beautiful, the staff seems to be good, the rooms are generally bomb
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сергей в.
Level 19 Local Expert
September 16, 2024
Excellent view hotel on the Bosphorus with a rooftop restaurant
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Семен Боровиков
Level 9 Local Expert
April 11, 2023
A wonderful hotel!
The view of the Bosphorus is fascinating day or night! And breakfast with a view of the sea from the 17th floor is something!
It fully corresponds to its level and price. The location is not bad enough, you can get everywhere!
In general, Istanbul is a very colorful city!
I recommend it!
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Ололо
Level 11 Local Expert
September 29, 2023
I fell for the booking rating. As a result, I moved to another hotel ahead of time. Thanks to the hotel for returning the money for the time not lived, although they should not have. That's it. The hotel is old and everything follows from this, the staff doesn't care about you (except for the restaurant and the room service, as it seemed to me). There are a lot of people, the audibility is very good, so calm falling asleep for larks is problematic.
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868697 велегаева
Level 6 Local Expert
June 23, 2022
We have been staying at this hotel since 06/19/2022. the days that we spent there are wonderful. .The hotel is gorgeous, the cuisine is just delicious. the staff is very polite, special thanks to Aleyna and Murat, very nice and polite people.the room where we lived is beautiful 3 rooms 3 showers kitchen living room is real.view from the panoramic windows on the Bosphorus.In general, there were indescribable impressions from the soul. The real 5 stars
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Алексей М.
Level 20 Local Expert
November 17, 2024
The place is fire. I have not seen such a view from the lobby anywhere. A great hotel to stay in. Take a room only with a view of the strait.
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Sergei Global Trading Logunov
Level 9 Local Expert
December 9, 2024
Good breakfasts, Great view from the veranda!
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Владислав Б.
Level 10 Local Expert
March 17, 2024
A very nice hotel, especially the crazy view of the Bosphorus, excellent service, delicious food.
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Александр Александр
Level 15 Local Expert
March 15, 2023
Great hotel. Corresponds to the declared classification. Perfectly located, wonderful view. Attentive staff . If necessary, there is a Russian-speaking employee.
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Мунира Алмер
Level 5 Local Expert
May 7, 2024
Excellent location near Dolma Bakhche. The service and atmosphere are great! I recommend.
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Роман К.
Level 10 Local Expert
August 3, 2024
The view at breakfast is gorgeous. The location of the hotel is just great!
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MOTABYS
Level 6 Local Expert
February 19, 2024
A great hotel, it's a pity that the outdoor pool is not heated, and the indoor pool feels a lot of chlorine.
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Saidskbar Abdumalikov
Level 4 Local Expert
February 24, 2024
Very high-quality and cozy I want to go there again. It is worth noting that there is a very cozy dining room
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Baturalp G.
Level 5 Local Expert
November 15, 2024
We went to Halloween, there was a lot of work and it was nice..pay methods vs well thought out.. prices were also at a level that would remain affordable according to the location,