Minsk, Viery Haruzhaj Street, 3этаж 1, офис 104
Tata travel
Directions
Ploshcha Jakuba Kolasa
320 m
Stancyja mietro Plošča Jakuba Kolasa
270 m
Features
Last minute deals
Type of tours:tours for seniors, children, individual, weekend, guided, bus, all types of tours, holiday tours, recreational, wedding, youth, corporate holiday, business tours, boating
Cooperation with tour operators:Coral Travel
Country:Romania, UAE, Norway, Monaco, Cuba, China, Ireland, Jordan, Indonesia, Israel, Dominican Republic, Denmark, Hungary, Bulgaria, Belgium, Australia, Egypt, Turkey, Russia, Latvia, South Africa, Vietnam, Austria, India, Greece, Italy, Thailand, Taiwan, Finland, France, Czech Republic, Seychelles, Iceland, Spain, Cyprus
19 reviews
August 30, 2022
Be careful!
I arranged a tour to Turkey, the price was more pleasant than in other places, after agreeing on the hotel, the departure days, the final price, I made a deposit, the hotel was supposedly guaranteed, there were tickets. 07.06 I made a deposit, 10 full payment. The flight was planned on 30.06.
24.06 I think I will dial to find out when I can pick up the docks for departure, Maxim's number was not available, it was not online since 15.06, I just typed the address into the search engine, dialed, answered from another agency (they sit at the same address in the same vestibule, Maxim was just rented a neighboring office), they told me that such a citizen does not work for them. A minute later, a young man called back, said he knew who I was looking for and gave me the current number, I dialed, Maxim answered, asked me to send everything I learned a positive answer to, but an hour later he called back and said: "Your tour will not take place, I am under investigation," when I clarified where the money was in response I heard that there was no money, they went to pay off other tourists!!! We contacted the police department, wrote a statement (according to the neighboring office, more than 40 people came to them in search of Maxim), but they opened a criminal case against him even before my appeal. I'm waiting for a call from the police. But I think everything is in vain, because through friends they broke through that he had a debt for IP of $ 100 thousand (all the money that appeared on the account was automatically debited) and owed 25 thousand rubles for the office. Since 28.06, the site is not available (tatrevel), but it appears on the network (from the number that I was given at another agency)
Write to the cart natasha(underline)bry
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May 14, 2022
Good time of day. For the first time I decided and was going to relax with my children abroad. Time is hard and unstable, and there is not much money... We turned to Maxim. The children dreamed of visiting Egypt, but they had no idea about anything (surtrize)! After all operations (payment and purchase of tickets, as well as PCR tests) and organizational arrangements. My boss is recalling me from vacation!...You can rest another time and nothing will happen to your Egypt and children. A week has passed since the boss changed her mind about withdrawing from vacation. Maxim helped to organize and book everything (tickets, etc.). We didn't lose the money, but everything worked out and the children and I flew to Egypt and came back!(20.02).In February, we rested and tanned, and also received a lot of emotions and impressions...Many thanks to Maxim for his work and professionalism!!!
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May 26, 2022
The most terrible job of a tour selection manager, which discouraged all desire to go on vacation with this company, despite the huge number of tours available.
I have never met anyone who, for my own money, also made claims that I use advertising platforms (on which this company has placed its tours) to search for information, because, it turns out, it does not correspond to reality at all.
The company's website is not working at the moment, and it is not possible to view the real information. Then the question is, what should the client focus on? To the selection of the manager who did it for two weeks and did not offer anything sensible?!
Well, the height of arrogance was the manager's text messages in Viber.
There is only one hope: the company will be more careful about recruiting staff or at least teach them how to communicate with the client.
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