I do not recommend this bank, they are good with you when you apply for a loan. As soon as problems start, this online digital bank ceases to be competent, the operators report different information, if you need to withdraw your money from an application that has errors, then you need to wait at least 48 hours for them to review, and then they will take another day, and this is to withdraw your money from your account. One thing is written in the Contracts, but in fact they do it differently, you call and again each operator asks you to wait and gives you different information, they will tell you to leave a request that needs to wait at least 48 hours, but they will tell you that we will speed it up for you.
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Нодира Абиджанова
Level 4 Local Expert
February 10
Do not come to this bank. They issue a loan very quickly, then if there are questions or problems, no one answers, does not help solve the issue, one negative to this bank. My friend's son was given an online loan, who is in his second year of contract studies. He opened a credit on a plastic card with a turnover of no more than 500,000soums. When the debt was overdue, of course, the staff started writing and calling, and then the parents found out that the student had a loan. Dad decided to call and find out the amount of the debt, a bank employee picks up the phone and did not even ask the full name of the lender and his father, did not answer in fact and declined to connect with the head of the loan department. In fact, the issue was not resolved, they called several times, no one picked up the phone, an incomprehensible work schedule, incomprehensible employees, and an incomprehensible bank. I don't recommend it!!!!!
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Svetlana S.
Level 5 Local Expert
April 2
I never recommend using TBC Bank services.my case stunned me.I received a microloan loan in the amount of 5,000,000 .I paid the interest due on a certain date . It is not clear why they withdraw all receipts to my cards .they just reset it completely .I'm calling the bank.I haven't been able to figure out what 's going on for two days.on the third day, they call me from the bank and inform me that I did not receive my salary on the card and thus ruined my credit history.very illiterate people.what does it matter to them if I got my income from the checkbook and paid interest or to the card.payroll has been calculated based on the database .taxes have been paid.what is the problem?In general, they ended up withdrawing the next payment to the card in two weeks in full.closing the loan that I took .do not contact this bank ever.
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Anton Kudinov
Level 17 Local Expert
November 9, 2024
08/23/24 I exchanged the stars for Xiaomi Mi Band 8. The prize was not delivered to the bank branch within a month. After a week of correspondence with the operators in tg, it turned out that the bank did not have my address, so the prize could not be delivered and I need to wait another 3 weeks for the prize to be delivered. After this period, the prize was not delivered to the bank branch. Then, after 5 more days of correspondence with the operators, I was offered to come to their branch, 10B Fidokor Street. I waited here for 40 minutes, after which I received a prize. Thank you for the service (
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динара рахмонова
Level 2 Local Expert
February 5
The worst bank I've ever dealt with. The operators are cranking up to about and can't give a specific answer to the question. Call them at least 100 times, they just can't answer. The most terrible bank!!! There are no pluses, only minuses. It's a pity to even put one star. If you can't answer customer questions properly, just tell them not to waste other people's time. Moreover, you are not responding so quickly, and your answers are worthless.
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Валерия Артищева
Level 2 Local Expert
January 15
I haven't been able to get through for days, even to the hotline. When they call me, my speech is intermittent, their connection is bad, or on purpose. At the same time, they tell me in the chat that everything is fine with their connection. They called me today, and all I realized was my last name, the arrest, and the sanctions. I've been trying to reach you for more than three hours, and I've been waiting for 10 minutes - not a single operator has answered. They had never had this before.
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Микки Маус
Level 3 Local Expert
October 21, 2024
I do not recommend this bank to anyone. Their only advantage is fast loans, that's all. But there are a lot of disadvantages.
The highest interest rate. Do not believe that their rate starts at 28%. When a loan is issued, the interest is always 49%.
They are being withdrawn from your other cards without your knowledge, even if you did not link this card to the application.
They do not withdraw the monthly payment themselves during the time, then they charge you a huge amount for the debt with penalties.
The operators (not all, but most of them) are incompetent, rude. They don't know how to communicate with people.
When I began to figure out for what reason money was withdrawn from a credit card, and from my other card without my knowledge and to my dissatisfaction, the operator replied that no one forced me to take out a loan and that if I did not like their bank, I did not use their services.
And there were also cases of my sister's debt. A bank employee called. He didn't even introduce himself, who he was, and for what purpose he was calling. I started asking if I was my sister's sister. And he said that she had an overdue loan. When I asked what date and what her debt was, they told me that they had no right to say. That is, to give information to a third party. When she asked why you were calling me, they told me if I took over her debt, they would tell me. If I don't promise to pay the debt, they won't tell me what her debt is.
Then it turned out that they themselves did not withdraw the monthly payment from the credit card on time, despite the fact that there was money on the card. We waited 5 months until the amount became higher with the penalties and only then called to remind us of the delay 🤡
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Zilola Sharifullaeva
Level 5 Local Expert
April 10
We contacted the head office today. Thanks to Tuichiev Elbek for his involvement and responsiveness in solving the problem.
I would not recommend TBC Bank to anyone. The advantages of the bank are the quick approval of loans.. that's all.
Huge interest rates for simple transfers, the system is weak and very lame....
See original · Русский
Эльдар Неважно
Level 2 Local Expert
March 24
The most stupid bank on the market. They shout that they can give a loan of up to 100 million, but in fact they are empty-mouthed and mental criminals. To give a person hope for support in a difficult time and throw it away like a garbage bag.. That's your Motto, well done...
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гульнара Юлдашева
Level 2 Local Expert
December 14, 2024
Yes, a good bank, but here's an incomprehensible thing: you give a deposit, yes, thank you, three percent is returned and the percentage of the deposit is twisted for the remaining amount and plus these percentages will be taken away at the end of the deposit period. What kind of parodox is this?
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Zhanna
Level 17 Local Expert
August 10, 2024
I do not recommend this bank to you, because you will get the following problems:
- you will be blocked from the card with money and wait days for the lock to be lifted, and they can block you for operations a month ago (there was a ride on a scooter);
- your virtual card will be blocked for no reason;
- when withdrawing the reward from the deposit from the wallet to the card, this money may disappear from you and then you will try for weeks to get your own money back and they will tell you every time that they will solve the problem tomorrow / the day after tomorrow / 2 days / 3 days / 5 days, and in the end the deadline will be 30 days.
So think for yourself if you need such Hemorrhoids!
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Azizbek Makhmudov
Level 4 Local Expert
February 4
I don't recommend this bank for internal transfers to anyone, your money is missing, what the hell, who is responsible for this is very poor service, operators do not answer calls
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Денис Петров
Level 4 Local Expert
January 12
The most expensive bank, not only that loans are at 49% per annum, they will also call 15 times a day.
I DO NOT RECOMMEND TAKING LOANS FROM THEM.
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Алёш
Level 4 Local Expert
September 30, 2024
I like this bank, but I left a statement Since it's been 10 days To enter the offer, you need to reset the password After ten days now I can't log in at all For so long this problem can't be solved
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Asadbek Ikromov
Level 3 Local Expert
December 12, 2024
one of the worst banks is that we don't pay everyone back without giving them proof of what kind of proof the Hech will take away money from the cartels at all
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Артём Плешаков
Level 4 Local Expert
July 23, 2024
An ordinary digital bank.The head office is Minimalism.Fast service.Visiting this bank branch is an exception as all transactions are done through the app.
See original · Русский
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Nodya
Level 5 Local Expert
January 22
I do not recommend this bank, the loan is suspended out of the blue , the call center does not know what to do
See original · Русский
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Бургер Бек
Level 8 Local Expert
October 10, 2024
The First Digital Bank, originally from Georgia, discriminates against non-residents-citizens of Russia.
A Humo card was issued in my name, to which a former employer (also from the TBC group) accrued a salary. I can't use the money because the card is blocked by default. It is not visible in the application, and it cannot be activated. In the call center every day, the circus either leaves applications, then swears to resolve the issue in 24-48-72 hours or "after lunch". Moreover, this problem is only on my account, other people (citizens and residents of Uzbekistan) are fine with card activation and the application.
This whole comedy has been going on for almost a month, exactly a month ago TBC embezzled my money. No one is going to help in this bank, customer orientation is below zero. Avoid this bank and do not become its client. You will only lose money and nerves from communicating with boorish and incompetent employees.
See original · Русский
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Шароф Хамраев.
Level 3 Local Expert
July 12, 2024
Constant surprises with this bank.
The maps app has been crashing for over a week now.
The card is blocked, but the loan is issued and the funds get to this card.
But you cannot withdraw or use funds because of the block.
See original · Русский
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V K
Level 5 Local Expert
February 4
It's a mess with the app, the staff, and the service. I've been hearing for days that the problem is about to be solved within an hour, and the who is still there. I see, judging by the reviews, my problem has a very long history. I'm sorry that I didn't read the user comments earlier!
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Shamil Abdullazoda
Level 6 Local Expert
March 7
The hotlines are not working. I waited for a whole hour waiting for no response.
See original · Русский
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Or A.
Level 15 Local Expert
January 10
The bank is unable to solve the customer's debit card issues, and the person has been suffering for 2 months due to the fact that techies do not know how to solve their problems..
See original · Русский
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Дилшод Сулаймонов
Level 4 Local Expert
November 30, 2024
The service is super everything is fine
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Yunus Y
Level 3 Local Expert
December 15, 2024
Very bad attitude towards customers. A month ago, I left a request on a very important issue for myself. They don't want to deal with customer problems in any way.
See original · Русский
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Islom
Level 10 Local Expert
April 12, 2024
It's a great place. Excellent guards Know English. They have a very cool boss.
See original · Русский
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Юрий Самойленко
Level 13 Local Expert
January 8
The worst customer service. The card is not delivered after the release, support does not respond through any of the channels, the employees are incompetent, the application is working crookedly.
See original · Русский
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d P
Level 5 Local Expert
January 23
I DON'T recommend this one, it's NOT RELIABLE
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Камолжон Султонов
Level 12 Local Expert
April 16, 2024
thanks to all the employees of TBC bank who work 24/7 unlike other banks, they always have a connection at any time of the day or night and they really help many people
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Elyor Buriev
Level 3 Local Expert
March 15
The most terrible bank!
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Ahror Gafurov
Level 4 Local Expert
July 31, 2024
I have opened a Visa card I am saying you will wait 3 days if I say I pass the money to Humo.
Bemani bank
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Yuliya Andryushaeva
Level 13 Local Expert
November 24, 2021
TBC Bank is a Georgian bank with a 30-year history. They provide financial digital services through the TBC UZ app. Of course, the guys have something to strive for, but they try to offer the most relevant and profitable offers on the market.
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Рустам Ишамгулов
Level 2 Local Expert
January 29, 2022
A terrible bank, they opened the card, it worked fine, and then they transferred money from another card to the TBS card, and the money disappeared, they called technical support and said that it was a system failure and so on, they would deal with it only "tomorrow afternoon or Monday", and if the money was needed urgently for medicines, etc. I do not understand how they solve problems...
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Olim Aka
Level 10 Local Expert
April 18
One of the best banks in Uzbekistan
See original · Русский
Rustam Kushakov
Level 8 Local Expert
October 12, 2024
A great bank
See original · Русский
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Дмитрий Прищепа
Level 4 Local Expert
August 23, 2024
Great Bank!)
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Сурик Столичный
Level 11 Local Expert
September 8, 2021
I took the card and downloaded the app. Everything seems to be OK. I do not know how reliable this digital bank is and how long it will work.
The office is near the children's world, it does not look like a standard bank, and it stinks from the toilet.
The bank itself and the structure resembles the mobile operator Humans)))
And so we'll see what happens next. It's a good start
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Winter Soldier
Level 8 Local Expert
November 18, 2021
The bank is generally a dummy, everything you want to do is easier to do online without coming there, in general, by coming there you can be redirected to online: if you want a card, order online, you want to open a deposit, open online.
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Vito
Level 14 Local Expert
May 9, 2022
A good bank at loan rates, although they refused to do it themselves
So I didn't have to if they thought so😊
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147074 Dido
Level 6 Local Expert
February 25, 2024
The best bank
See original · Русский
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Ali Muhammad
Level 19 Local Expert
August 1, 2021
The bank is so-so, as if just on paper, or some kind of application, if I don't work anywhere, they don't give me a loan, it's absurd, especially the Georgian bank, why so, I really didn't like it. By 5 points.
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селло селло
Level 6 Local Expert
November 29, 2021
High level of customer service, new technologies in the banking system
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Шухрат Усмонов
Level 30 Local Expert
August 31, 2021
A new, modern bank. Incredibly popular lately.
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Dima
Level 6 Local Expert
October 5, 2021
I got a new card. Hooray. You can order it sitting at home and it will be delivered absolutely free of charge.
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Sitora Joniboyeva
Level 6 Local Expert
April 1, 2024
My favorite bank
See original · Русский
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Ruslan A.
Level 5 Local Expert
April 19, 2022
Citizens beware, this is the worst bank in the territory of the Republic of Uzbekistan.
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Shakhriyor R.
Level 4 Local Expert
October 2, 2021
Super, though the entrance is not convenient
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эльнур асадов
Level 11 Local Expert
July 3, 2022
It's nonsense and you don't ask for 25ml credits, you don't ask for 5ml either