Terrible Service and Support - Avoid This Provider I’ve been using this internet provider for a while now, and the experience has been nothing but frustrating. Simple issues take days to resolve, if they ever get resolved at all. The support team just passes tickets between engineers without solving anything. You’re left hanging without answers. Constant packet loss, unstable connection, and the speeds are nowhere near what they promise. The internet is barely usable. The router they provide is completely locked down. You can’t change any settings, and they refuse to give you any control over it. The WiFi speeds are ridiculous—less than 10 Mbps most of the time. They don’t answer calls, emails go unanswered, and even the live chat, when agents are online, gets ignored. For the prices they charge, this kind of service is unacceptable. It feels like they just don’t care about their customers at all. If you’re considering this provider, do yourself a favor and look elsewhere.

Diana Martirosyan

Level 2 Local Expert

The worst and not kidding Don’t waste your money

Артём Ломакин

Level 7 Local Expert

I changed the tariff to 2000 per month, I can't call anyone. As it turned out, the tariff works throughout Armenia except for the city of Yerevan. And there is not a word about it in the information. I wrote to support and said we are sorry to buy a new package. When asked, let me pay extra, they said sorry, but you are already using the tariff, we cannot refund the money. Although I have just activated the tariff... The most terrible provider. I go to complain first to them, then to the consumer protection organization. I 'll have to go to court!!! It's a matter of principle.

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