I've been walking for almost a week, standing in line for 40-50 minutes, so that they would kick me out and not accept me. Very pleasant. Once an employee incorrectly prompted me and took the ticket in the wrong window, I stood in line for 50 minutes to find out, I didn't want to stand with a new ticket for the same amount. Is gone. Another time I stood in line for 40 minutes, I was kicked out 5 minutes before closing time and told not to wait. The next day, the same situation. I work until 9 to 18 and physically do not get to other times. Is it really impossible to nominally calculate the time when to finish issuing coupons?! 3 hours of life in the empty, in nowhere. Either change the time of issuing coupons or serve everyone who has been issued a tag. This is really bullying. If anything, I need to perform an operation that cannot be performed through the app or over the phone.
See original · Русский
Show business's response
Саша Стома
Level 8 Local Expert
December 24
When I had problems with the card, I didn't even expect that they would help me figure it out so quickly. The bank's specialists provided assistance and did everything so that I could use the services again. Thank you
See original · Русский
Руслан К.
Level 11 Local Expert
November 4
When making money transfers, there is always a queue of 5-7 people. There is only one employee working, I will not say that it is slow, but it turns out that you have to wait a very long time. There are not enough seats.
There is a universal charging station for smartphones.
See original · Русский
Show business's response
Анна К.
Level 7 Local Expert
November 25
I love this department because of the clear and fast work of all employees. Although there are always a lot of people here, the service is fast.
See original · Русский
Show business's response
Иван
Level 4 Local Expert
July 10
Why is the priority not a real queue for coupons, but by categories like I came earlier than the people who take the ticket after me, but they go before me and as a result, instead of the usual time for the queue, I wait for an indefinite time which is already more than an hour plus the service is slow
See original · Русский
1
Show business's response
Яна Г.
Level 5 Local Expert
July 22
Very slow employees!!!!!4 tables were working and 2 people passed in exactly 30 minutes!
Some kind of boarding house, damn it!
There are no words! I will avoid this location of the bank
See original · Русский
Show business's response
Ольга Гурленя
Level 6 Local Expert
November 8, 2023
The head of this department, pay attention to the reviews!!!
The slowness of your employees (this particular department) is amazing. I understand everything, but they are not quick, go a few steps to the cash register and give the documents - they go as if on a podium.
Send them for experience to the department at Mstislavets 11. There are at least 2 times less places and employees, and efficiency and speed are greater! I add: today, November 8, I spent 1 hour and 24 minutes waiting. Mozharova (a spitialist), during this time, and went for a smoke break and apparently to drink tea. Well, you need to see how slowly it works on the computer.
See original · Русский
1
1
Show business's response
Владислав Лукашевич
Level 3 Local Expert
June 12
I arrived 40 minutes before closing time, and after 40 minutes of waiting, I heard about a denial of service.
The lowest possible level of service, coupled with the disregard of employees.I don't recommend it
See original · Русский
1
Show business's response
Роман Ч.
Level 7 Local Expert
June 26
Very nice staff. The department is not large, but functional. I will give 5 stars for local employees.
See original · Русский
1
Show business's response
Николай Чередников
Level 16 Local Expert
December 15
A large bank branch. There is a currency exchange (several windows). Fast service.
See original · Русский
Show business's response
Алекс Ситникофф
Level 12 Local Expert
December 9
Quickly, clearly and to the point. Excellent staff.
See original · Русский
Show business's response
Антон Стоянов
Level 4 Local Expert
October 7
Excellent quality of service, it's a pity you can't get a salary card there
See original · Русский
Show business's response
Planer
Level 7 Local Expert
July 26
A normal bank is nearby. Those that Belarusbank refuses accept dollars
See original · Русский
Show business's response
- -
Level 3 Local Expert
May 22
15 people. The queue is moving as slowly as possible, well, banking.. But there's nowhere to even sit. Everyone is standing along the wall and waiting in line.
See original · Русский
1
Show business's response
виктор матюк
Level 4 Local Expert
December 14, 2022
Good location, close to the Ya metro station.Ear, compact compartment, 2 cash desks with currency exchange, about 5 service specialists in the hall, security, there is an electronic queue. There is a bit of a shortage of space, there may be queues on "peak" days.
See original
1
1
Show business's response
Александр Миллер
Level 9 Local Expert
May 10
An absolutely prehistoric bank that manages to constantly collect queues of 30 people in any of its antediluvian branches.
During the holidays, the banking staff does not even bother to indicate non-working days / hours. The same applies to the opening hours of the cash register, separate from the customer service.
1/10 is one point for the fact that they cooperate with the Golden Crown (which is more of a minus than a plus, because it was the monopoly that gave rise to the disgusting service).
See original · Русский
Show business's response
Минчанин
Level 25 Local Expert
August 24
Friendly cashiers. A decent bank. I recommend it!
See original · Русский
Show business's response
Артем Ч.
Level 4 Local Expert
August 16
The worst branch, one cash register is open and there is always a huge queue
See original · Русский
Show business's response
Лена Паолуна
Level 6 Local Expert
May 21
Perhaps not the most fashionable department outwardly, but it performs its functions, the location is convenient. If you come at a good time (not at lunch or at the end of the working day), then there is no queue, and the work goes quickly. The staff, regardless of the time of day, is always friendly
See original · Русский
1
Show business's response
sobago1
Level 14 Local Expert
June 21
I read a lot of reviews, I thought I'd be sitting for 2 hours..) However, I sat waiting for 4 minutes, and they did everything I needed in another 5 minutes. Very fast and convenient, without water, everything is on the case.
See original · Русский
Show business's response
Наталья Дударева
Level 11 Local Expert
May 9
A small bank. Sometimes there is a queue. It's too bad that there is no ATM on the street nearby to withdraw money.
See original · Русский
Show business's response
Mitya K
Level 8 Local Expert
December 12
They take damaged bills. Minimum percentage
See original · Русский
Show business's response
Валерий Меладзе
Level 20 Local Expert
March 19
Excellent service, courteous staff )
See original · Русский
2
Show business's response
Ваня Герасимчик
Level 7 Local Expert
September 6, 2023
Not 5 stars because it takes a very long time to wait for your room and a very long service, but everything is fine
See original · Русский
3
1
Show business's response
Waclaw Free
Level 8 Local Expert
April 2
How many times do I go in and everything is fine. “thanks. I recommend.
See original · Русский
2
2
Show business's response
Алина Козлова
Level 2 Local Expert
November 2, 2022
Eternal queues. To enter this bank is to lose 1.5 hours of time. The staff is working slowly. Why is it impossible to somehow allocate employees to operations? Hire more staff.
Visiting this institution causes negativity and aggression.
See original
6
Show business's response
Mehmet G.
Level 5 Local Expert
November 7
There is a parking problem
See original · Türkçe
Show business's response
chopka
Level 10 Local Expert
January 27, 2020
"+" there are few people in the queue, moving fast, polite staff, they will clearly give any advice, there is a tram, metro, bus stop nearby, it is always quiet and calm, there is a toilet and charging for any kind of phone or tablet.yu, the presence of security and the ability to quickly call the police.
"-"there is no children's corner, BUT the staff found and provided the children with several felt-tip pens and drawing sheets.
Very pleasant.
See original
3
2
Show business's response
Николай Ананьев
Level 13 Local Expert
March 9, 2023
Quickly, clearly, everything is on the case. Electronic queue. No questions asked - great office.
See original · Русский
1
2
Show business's response
Игорь Пацук
Level 7 Local Expert
January 10
The attitude of the staff, the speed of performance of their functions.
See original · Русский
2
2
Show business's response
Александр Таушканов
Level 7 Local Expert
June 10, 2022
In the evening, you don't have to go in - "left" coupons appear in the queue, which just take time for the staff, and twenty minutes before closing they ask to leave because of the large number of coupons. In fact: 5 people were sitting, coupons without people were repeated for 25 minutes. In general: don't waste your time.
See original
5
1
Show business's response
Svetlana M.
Level 8 Local Expert
March 6, 2023
There was almost no queue. The service is good. Everything was explained, told and quickly processed
See original · Русский
2
Show business's response
Владимир Шпудейко
Level 5 Local Expert
May 16
Very long waiting time
See original · Русский
1
Show business's response
Сабина
Level 10 Local Expert
June 29, 2022
The department is normal.
But, OWNERS, PAY ATTENTION!!!!
It's hot outside!!!!
Is it really impossible to install air conditioners?!!!!!
This is a mockery of visitors and of your own employees.
See original
4
1
Show business's response
Maxim Kosharovsky
Level 9 Local Expert
April 1
Wait in line for 40 minutes, it's hot inside.
See original · Русский
2
1
Show business's response
Ivan Krasinski
Level 16 Local Expert
August 22, 2023
Thanks for minus 50 bucks when receiving money from abroad. The best bank!
See original · Русский
Show business's response
Лана, Саша
Level 10 Local Expert
April 30, 2023
My favorite bank. The best service. I recommend
See original · Русский
1
3
Show business's response
Елена
Level 14 Local Expert
October 3, 2023
A small branch, no queue and prompt service. A good course
See original · Русский
2
Show business's response
Дмитрий Дойников
Level 9 Local Expert
August 28, 2023
Always a good, profitable exchange rate!!!!!
See original · Русский
1
Show business's response
Юлианна
Level 13 Local Expert
April 28, 2022
Not a bad branch. They work very quickly. The staff is adequate, pleasant
See original
3
Show business's response
Галина Целюк
Level 10 Local Expert
February 3, 2023
Good service, comfortable environment.
See original · Русский
2
Show business's response
Евген Петро
Level 4 Local Expert
July 4, 2023
There are barely 2 specialists working. There are many more jobs....
See original · Русский
2
Show business's response
Владимир Тур
Level 8 Local Expert
December 20, 2022
Very competent staff
They help a lot
See original
1
1
Show business's response
Алексей
Level 15 Local Expert
July 2, 2022
A competent bank for many years. It's nice to keep the brand. Good luck!
See original
1
Show business's response
Дмитрий Партон
Level 23 Local Expert
November 19, 2021
A good bank with fast service, but there is literally nowhere to park there. so only on foot or by tram.
See original
2
3
Show business's response
Andrey Krivoruchko
Level 17 Local Expert
January 10, 2023
The operators do everything quickly. A friend's impression of the bank.
See original · Русский
1
Show business's response
Ирина Хотемцова
Level 3 Local Expert
May 24, 2023
The best employees in this department.
See original · Русский
2
1
Show business's response
Серге Ю.
Level 6 Local Expert
January 10
Autumn is a small place
See original · Русский
3
Show business's response
Андрей Михайлович Принц
Level 13 Local Expert
January 3, 2022
Convenient location, relatively small queues..
See original
Show business's response
Виталий
Level 9 Local Expert
August 9, 2020
Quite a decent bank branch. The flow of customers is small, but constant. If the number of customers increased slightly, it would be a big problem, since the room is small and the waiting area for customers is also small. Only the operational work of the staff allows you to avoid collapse.