Thierry
Address
Business hours
Open until 10:00 PM
Directions
Ushod
460 m
Kiryla Turawskaga
350 m
232 reviews
October 23, 2024
I was in Thierry for the first time, because I do not live in Minsk, but I really wanted to try the famous pastries. It's delicious, BUT the following situation happened:
I asked the girl at the checkout for one danish with a peach and the second with a raspberry, paid for two, eventually returning home a few hours later I found that they had put only one with a peach
Of course, it's worth checking yourself, but it's sad that employees are inattentive too
See original · Русский
1
December 7, 2024
Good evening, we took coffee at Thierry's coffee shop in the Gallery shopping center. We stood in a huge queue, my husband ordered me a takeaway raf. When the husband picked up the coffee and clarified exactly where Raf was standing, the barista shouted with a sour expression on her face, "I don't know!!!!!" and the girl who was in the queue in front of us helped me find my coffee, but these are small things. When I tried the coffee, I realized that there was added sugar, which I can not, because I am undergoing treatment, it was not mentioned anywhere, it is not on the menu. When asked to redo the coffee, the girl simply ignored and began to serve another person, I patiently waited for her to answer, but another girl who was with her on shift joined the conversation, she also said that they would not be able to redo the coffee and that "you need to ask if sugar is added to the raf in principle" to my words that this is the only coffee shop where sugar is thrown into coffee from the start, they began to repeat to me that it is not the only one. Please sort this out.
See original · Русский
December 6, 2024
I found a HAIR in danishe when I took a bite at home.
I came to them calmly, asked them to sort it out. As a result, they poured coins for danish with the words "here is your compensation."
At the same time, before explaining to me that only at the checkout they are responsible for the quality of products. According to their logic, I have to check at the checkout if there is hair INSIDE or if the products are baked.
I understand that this is how they hedge against insolence. But when does their regular come and poke these rules? Hm.
There is no question of any overcompensation at all. Complete lack of customer orientation. It is clear that the guys are in a good place and they had 10,000 checks before me, there will be 9999 - they don't care.
I made the purchase on 19.04, I came to talk about hair topics around 17:25.
At this moment, I regret that I am not a cool blogger who can put this mess in its place. But never mind, time will put everything in its place)
All the world, eat right at their checkout😄🧴
See original · Русский